Hotels Near Rent-A-Center in Phoenix

We took a suite here for two nights. The staff were very welcoming and attentive. The room itself was very well appointed and very comfortable. If you can, ask for a room at the back of the hotel since this has got the better view. The hotel is 15 minutes' walk from Chase Field baseball stadium and this allowed us to walk back after the match in the evening. The only thing to note is that breakfast is a little bit hit and miss. Also that the floors and walls are a little thin - we were woken at 5am by the chap above having an argument with someone on the phone. The clientele is also a little mixed. Nevertheless overall I would definitely recommend this hotel and although we were worried about whether there would be enough parking, in fact this was never a problem.

My husband and I stopped by on 02/19/2022 to have some drinks and try the food at From The Rooftop. Unfortunately, we did not stick around to try the food because the bartender wearing his black sunglasses, who would not crack a smile or acted like he was too inconvenienced to acknowledge you as a customer was very rude. My husband stood in line for 30 mins before he got a drink. He and 2 people in front of him stood waiting as the bartender decided he would serve the party of about 10 people first, who had just walked in and decided to bypass the line that had already formed. Keep in mind it was only 1 PM and the place was not busy prior to the party of 10 arriving. We really wanted to come back and stay at the Cambria, but I don't see that happening now. We love to visit locally and give recommendations to family and friends be it word of mouth or social media, however the service we received has really made it difficult for us to give any positive feedback which is very unfortunate.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

Satisfactory hotel. Very close to the city light rail and the convention center, it is perfect for those who come to the meeting. In addition, in the city center, general day trips can be picked up and dropped.

Nice new clean hotel, comfy bed. Short walk to cafes restaurants. Staff were great. I’d stay here again!

Hotel stay was good has a issue but was solved in a timely care manner. Would stay here again for the price room was clean breakfast was good nice clean eating area. Hotel staff was very nice and mindful of my issue and was fixed quickly

When I arrived the person at the front desk could not initially find my reservation even though I had checked in with the app. She stated that I was not in the system and that they were fully booked. I proceeded to show her my confirmation number and email, I also showed her my online banking where I had the charge pending on my account. She said well you are not in the system and looked at the other receptionist and said I'm going on break. The other lady made a call and was given instructions on how to pull it up and it was then resolved after waiting 20 mins. I went to my room which was dated but clean. The room was fairly cold and I wanted to take a shower I turned on the heat to alleviate the chill and the unit started to smoke and the smoke detector sounded. Afraid it would start a fire I turned the unit off and called the front desk because the smell of smoke was filling the room. The front desk said they would send the maintenance person shortly. The maintenance guy came and checked to make sure there was no fire but advised that I should not use the heat until they were able to have it checked in the morning, and since the hotel was fully booked there was nothing he could do at the time. I was disappointed, I had only gotten the room because my flight came in late and I was too tired to safely drive home, I slept in a smoky cold dingy room all night and despite my documented experience I did not receive one courtesy call or email apology not one opportunity to turn this experience around was ever made. SMH I will stay with Hilton from here on out.

The localtion is in a very good and convenient location. The hotel service staff are very friendly and will promptly assist you with any questions you may have. I will choose this hotel again for future business trips.

The room was clean, spacious and comfortable. The staff was quite pleasant and helpful. Breakfast was good with a variety of options. We love the free shuttle to the airport. We will stay here again soon.

I called before hand to see if there were any additional fees, I was informed by the receptionist over the phone that it would be a 150 resort fee. When I arrived I was informed by the receptionist that it would be a 950 dollar incidental fee.