Su Casa Phu Quoc Long Beach Reviews
Su Casa Phu Quoc Long Beach
MP06 Khu phức hợp Marina Square, Ấp Đường Bào, Xã Dương Tơ, Thành phố Phú Quốc, Phu Quoc Island, VietnamView Hotel Details
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1 night
Su Casa Phu Quoc Long Beach Guest Reviews
4.5/5
12 review
Verified reviewsLocation4.2
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(12)
Positive reviews(11)
Reviews with photos/video(6)
Negative reviews(1)
Suong Ng
Studio Apartment
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 24, 2024
We rented a Studio Apartment with a kitchen which had everything we needed. Host was really friendly & helpful. The room is very clean and beautiful. We thoroughly enjoyed our stay and we’re able to rent a motorbike from the hotel to explore the island.
Response from Property: Dear Suong Ng,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards,Su Casa
Dung
Studio Apartment
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 21, 2024
I had a wonderful vacation. The apartment is very new and modern. My room was very clean and the staff were very friendly and supportive. The location is very close to the beach. There are many famous restaurants and a very bustling night market operating around. The apartment has buggy service. I will be back.
Response from Property: Dear Dung,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards,Su Casa
Guest User
Studio Apartment
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 13, 2024
Newly opened hotel at Marina Square area. It's not close to the busy area. However, with a scooter can easily go to other places around the island. In terms of the property, it's brand new. The unit was super clean with good service from the staff. I will book again at this hotel on my next trip to Phu Quoc Island.
Response from Property: Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards,Su Casa
Thanapon
Studio Apartment
Stayed in Mar 2024
Friends
1 review
Very Good
Posted on Mar 16, 2024
I decided to book this hotel because the pic and then when I arrived it is directly as the pic . So clean so minimal but have nothing around the hotel . No restaurant no mini mart
Response from Property: Dear Thanapon, Thank you for sharing your review with us! We hope to welcome you back in the future and provide you with an even better experience.Best regards,Su CasaBest regards, Su Casa
Guest User
Studio Apartment
Stayed in Jan 2024
Solo travelers
1 review
Outstanding
Posted on Feb 1, 2024
I had a great time at my stay. I booked last minute and everything went as smoothly. The location is good. Bed very comfortable and staff friendyly. I was one of their first customers. The facility is extremely new and clean and very nice. They have trams to take guests to the beach. The location with a public swimming pool is also beautiful and clean.
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon! Best regards, Su Casa
PIN-YU
One Bedroom Apartment
Stayed in May 2024
Couples
4 review
Great
Posted on May 12, 2024
Su casa Long Beach is located about 18 minutes from the main street, which is quite a distance, but the room is very new, with a stove and attached tableware and kitchen utensils. If you order too much food on the main street, you can take it back and heat it for a midnight snack. It is suitable for people who mind the distance and like to go to the hotel after playing during the day. The most important thing is that the TV can air play, so you will not be bored in the room👍
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Response from Property: Dear PIN-YU,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards,Su Casa
Benpaodezhentou
Three Bedroom Apartment - Penthouse
Stayed in Feb 2024
Friends
13 review
Outstanding
Posted on Feb 19, 2024
The hotel is relatively close to the airport. It must have opened not long ago and it still smells like a new decoration. We booked a 3-bedroom room on the 6th and 7th floors. Two bedrooms are on the 7th floor, and one bedroom is between the living room and the kitchen. The kitchen is fully equipped, and there is an air fryer. It is brand new, and the packaging is still there. You can cook by yourself, but there are no stores around, so the shopping facilities are not Very mature.
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6/13
Response from Property: Dear Benpaodezhentou, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards, Su Casa
Superwoman_lee
One Bedroom Apartment
Stayed in Feb 2024
Family
4 review
Posted on Feb 14, 2024
At first I thought the CP value was very high, but later I discovered that the charge to the airport was 50,000 VND more expensive than the price posted by the hotel itself online. You really get what you pay for.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback with us about your recent experience with our airport shuttle service. We sincerely apologize for your negative experience. We understand you may be a little confused about the pricing of our shuttle services. According to our price list, a 4-seater car costs VND 250,000, while a 7-seater car costs VND 450,000. However, since we arrange for our organized private 7-seater car to pick you up, we charge you a discounted price of VND 300,000, which is actually cheaper than booking a regular 7-seater car to the airport. We acknowledge that there may have been some miscommunications along the way, leading to misunderstandings and a negative experience for you. We sincerely apologize for the inconvenience and we are committed to improving our service to ensure this does not happen again. Our goal is to provide you with the best experience during your stay at Su Casa Long Beach. As a newly opened apartment rental, we will continuously strive to improve service quality and ensure customer satisfaction. We value your understanding and look forward to providing you with better service in the future. Thank you again for your interest in us.
Christine007
One Bedroom Apartment
Stayed in Feb 2024
Family
15 review
Outstanding
Posted on Mar 2, 2024
It's great, the service is good, the facilities are good, the staff and boss are very enthusiastic, I will go again!
Original TextTranslated by Google
Response from Property: Dear Christine007,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards,Su Casa
txj333
One Bedroom Apartment
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 25, 2024
The hotel is super nice and clean
The service is also very good
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon! Best regards, Su Casa
Guest User
Studio Apartment
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 24, 2024
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Response from Property: Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at Su Casa. Your kind words inspire us to keep delivering top-notch service. We look forward to welcoming you back soon!Best regards,Su Casa
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