Vinpearl Resort & Spa Phu Quoc Reviews

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Valued Guest, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Hotel Management,

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Borgil Borgil,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Hotel Management Board

Response from Property: Xin chào! Dear 豪华花园景特大床房,Thank you for taking the time to share your feedback. We truly appreciate your input, and addressing your concerns is of u**ost importance to us.We recognize the significance of having an adequate number of sunbeds to ensure a relaxing stay for our guests. We sincerely apologize for any aspects that may not have met your expectations. Please be assured that we take your feedback seriously and are committed to implementing necessary renovations and enhancements.Our team has already initiated a thorough review of our facilities to identify areas requiring immediate attention. The management team is actively working on a comprehensive renovation plan to rectify any shortcomings and ensure that our villa attains the highest standards of comfort and convenience.Your feedback is invaluable in helping us identify areas for improvement, and your satisfaction remains our top priority. We are dedicated to providing you with an exceptional experience during your next visit.Thank you for your feedback, and we eagerly anticipate the opportunity to welcome you back in the future, allowing you to experience the positive changes we have made.Sincerely,Nguyen Chi NghiaFront Office Manager

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Konamoru, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Hotel Management Board

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Our Valued Guest,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board

Response from Property: Dear Valued Guest, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer We will share your kind comments with the our staff. We are assure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Vinpearl Resort & Spa Phu Quoc Management Team

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Celine KH,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenHotel Manager

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Our Valued Guest,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Valued Guest, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Hotel Management,

Response from Property: Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Narangerel, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Hotel Management Board

Response from Property: Xin chào! Dear Duulga,Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input, both in terms of compliments and concerns.We are delighted to hear that you enjoyed certain aspects of your stay at Vinpearl Resort & Spa Phu Quoc. Your positive comments inspire us to continue delivering outstanding experiences for our guests.However, we sincerely apologize for any inconvenience you experienced with the broken toilet flush. We understand how crucial such amenities are for a comfortable stay, and we regret that we fell short of your expectations in this regard. Please accept our sincerest apologies for any disruption this may have caused during your visit.Your feedback has been carefully noted, and we want to assure you that we are taking immediate action to address the issue. Our management team has already initiated a thorough review of our facilities, and a comprehensive renovation plan is underway to rectify any shortcomings and elevate the overall quality of our villa.We genuinely value your input as it guides us in our continuous efforts to enhance our services. Your satisfaction is of the u**ost importance to us, and we are dedicated to ensuring a seamless and enjoyable experience for you during your next visit.Thank you once again for choosing Vinpearl. We look forward to the opportunity of welcoming you back in the future, allowing you to witness the positive changes we have implemented based on your feedback.Sincerely,Nguyen Chi NghiaFront Office Manager

Response from Property: Dear Our Valued Guest,Thank you so much for choosing Vinpearl Resort And Spa Phu Quoc as your destination.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.Once again thank you very much for your feedback and we hope to welcome you again on the island with arguably the most beautiful sunset in Vietnam.With warm regards, Tran Thi My Huyen Hotel Manager