Access Resort & Villas

Access Resort & Villas Reviews

Access Resort & Villas

459, 2 Patak Rd, ThailandView Hotel Details
Access Resort & Villas
Access Resort & VillasAccess Resort & VillasAccess Resort & Villas
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Access Resort & Villas Guest Reviews

4.3/5
Very Good
52 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(52)
Positive reviews(46)
Reviews with photos/video(27)
Awesome stay(19)
Great service(12)
Clean and tidy(9)
Classy environment(6)
Negative reviews(6)
Guest User
Pool Access Green Wing
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 30, 2024
My first trip to Thailand as a solo traveller the hotel with a lot better than I thought my room was clean and modern. I was in the green wing as you open the door you got the pool right outside with comfortable benches which I thought was amazing. The bed is Not as comfortable but no complaints with breakfast and customer services was amazing they really helpful. The garden is clean. The area is is good as well. You’ve got local shops and supermarket. You can exchange currency outside so I was happy with my stay 
Response from Property: Dear Sir, We appreciate you taking a moment and sharing your feedback. I am thrilled your service expectations were exceeded throughout your stay. Making us your hotel of choice truly motivated us to continue to deliver an exceptional and memorable stay.And you can contact with our front desk for extend stay.Due to have busy period during holiday this periods. With Kind regards, Sakarin Livakorn
Anonymous User
Pool Suite
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on May 2, 2024
Staffs were friendly n polite, environment was clean and neat.
Barry
Pool Access Green Wing
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 23, 2024
Great place to stay, swimming pool right up to our room. Very friendly and helpful staff. Great value, a beautiful hotel, and very well kept. I would recommend
Response from Property: Dear Barry,Many thanks for taking the time to share your great experience at Access Resort & Villas Hotel.We're very much delighted to read for your review that you had enjoyed with us.We will share your kind review to our team. It is always a pleasure to have you as our guest and We look forward to welcoming you back again when you next travel to Phuket. With Kind regards, Sakarin Livakorn
Guest User
Pool Access Green Wing
Stayed in Oct 2023
Family
1 review
2.5/5
Posted on Oct 29, 2023
This is my second time to choose this resort. Unfortunately, air conditioner is still insufficient and no tooth brush provided without notification. Location is far away from the down town as well.
Response from Property: Dear Valued guest, Many thanks for your feedback during your experience holidays .We will share your comment to our team and We will use your feedback on the matter to guide our products for future improvement . Waiting for your return in the near future. With Kind regards, Sakarin Livakorn
Guest User
Pool Access Blue Wing
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 26, 2023
Perfect place to stay ❤️ Rooms were very spacious, breakfast was plenty to chose from, the surroundings were great, pools were very clean. All staff were very helpful. Mini mart was close by to stock up on snacks etc. I recommend Access Resort & Villas.
6/7
Response from Property: Dear Value guest.Thank you for taking the time to share your postive experience at Access Resort.We will ensure that your feedback is shared with our team.We value your patronage and sincerely look forward to welcoming you back.
Jason
Pool Access Green Wing
Stayed in Mar 2023
Solo travelers
1 review
1.2/5
Posted on Mar 15, 2023
I booked because this hotel had good reviews, and on *********** the hotel was listed as 5 stars. I would not even give the hotel 1 star. Blood on shower curtain, stained bath rob, the rooms are in very poor condition and are not maintained. The cleanliness of the room was not good as you can see from the pictures. I could not fault the staff who are professional however would stay at a backpacker hostel over this hotel/resort any day of the week. I don’t like writing negative reviews but if I knew what I did now I would have never booked.
6/20
Response from Property: Thank you for your review for your constructive comments.We reqret to read of your disappointment experience and terrible sorryfor any inconvenience caused.We will use your comments on the matter to guide our products for future improvement
Shane Robo
Pool Access Green Wing
Stayed in Aug 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 7, 2023
A great older style resort from the hay day, and they are trying hard to maintain an ageing resort, but still great value 😁 I am a father of a 9yr old girl and I love kids BUT…. kids jumping around and screaming out the front of my pool access room for hours whilst trying to relax when I am sure the website says no children?????
Response from Property: Dear Shane Robo,Thank you for your review for your constructive feedback.We regret to read of your disappointment experience and terribly sorry for any inconvenience caused.We will use your feedback on the matter to guide our products for future improvement With Kind regards, Sakarin Livakorn Front Office Manager
Guest User
Deluxe Pool Access Room
Stayed in Jun 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 21, 2023
We arrived at the midnight but there was still staff to help us checked in, The swimming pool is just and the whole enviornment will makes you feel relax and have a great holiday mood. The bed is amazing and we slept very well there. The location is just reasonable, there are lots of shops you just need to have 10mins walk. If you have car there are parking space as well. We love karon beach more as here is just less people than patong beach.
Response from Property: Dear Valued Guest, We refer to your recent stay with us and very much appreciate your comments regarding your stay at Access Resort & Villas . It is always a pleasure to receive overall positive feedback with an excellent rating score. Good to hear that you appreciate the warmth you felt from us and recommended our hotel. We will definitely share your comments with our team, We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit .KInd regards,Sakarin
Guest User
Pool Access Blue Wing
Stayed in Jan 2023
Family
1 review
4.2/5
Very Good
Posted on Jan 21, 2023
The hotel is in a good location about a 10 to 15 minute walk to the main centre of Karon and the beach. Plenty of bars and restaurants closer to the hotel though. Room was spacious and kept very clean each day. Pool/beach towels were provided and changed regularly. The direct pool access was lovely. Could sunbathe on the patio. And just plop into the pool anytime , day or night. In the section we stayed in the pool lights weren't working for the duration of our stay ( 6 nights ) so even though it was possible to swim at night the pool was not lit up . There were quite a few mosquitoes, but that's not the hotels fault and they did provide spray/repellent. The bathroom was a little tired looking but was very clean and the shower was hot and powerful. We did not enjoy breakfast, although there was lots of choice it wasn't really to our taste. I think it could be improved by using better quality produce . There was the option to have freshly cooked omelette but only one person cooking so most times quite a queue. Also a couple of times when we went for breakfast there were no tables free to sit at . There is a free shuttle into Karon twice a day 10am and 2 pm and taxi is available either through the hotel, on the street or using grab app. The staff were all lovely and very helpful Overall a relaxing and enjoyable stay
Response from Property: Thank you very much for your fantastic and positive comments toward Access Resort & Villas in comment, We appreciate your constructive feedback and we constantly strive to improve our overall guest experience and to guide future product and service improvements.We do hope we will have the opportunity to welcome you back again in the future .Best regards,Sakarin
Guest User
Pool Access Green Wing
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 17, 2022
It was a great stay! Every staffs are cheerful n willing to help. We always feel welcoming ! Room are clean n pool is just one step away! The spa can be better .
Guest User
Pool Access Green Wing
Stayed in Feb 2023
Family
56 review
4.0/5
Very Good
Posted on Mar 26, 2023
A long way to the beach, for some days is ok
Response from Property: Dear Valued Guest,We refer to your recent stay with us and very much appreciate your comments regarding your stay at Access Resort &Villas.We do look forward to having the opportunity of being able to welcome you back again when you have plans to visit Karon beach.With Kind Regards,Sakarin
Guest User
Pool Access Green Wing
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The room was great, each room had direct access to the swimming pool, and the price/performance ratio was very high. The small restaurant at the door was also very good, and there was a massage parlor on the right side of the door. It takes 15 minutes to walk to the beach.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Access Resort &Villas Hotel and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests.We certainly look forward to welcoming you back again soon.Warm kind regards,Sakarin Livakorn
ka sha sasha
Pool Access Blue Wing
Stayed in Jun 2024
Friends
3 review
3.7/5
Posted on Jun 16, 2024
It's a very quiet place for vacation, but the air conditioning is very weak, the breakfast is not good, and the coffee tastes terrible. The hotel staff have great service and smiles!
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback during your holidays with us.We will share your comment to our team. and waiting for your returning in the future.With Kind regards,Sakarin Livakorn
tamaaaa
Pool Access Green Wing
Stayed in Jun 2024
Couples
5 review
4.7/5
Amazing
Posted on Jun 11, 2024
Just like the picture, there is a swimming pool outside, the environment is very good, but the bathroom facilities are relatively old, the air conditioner is very noisy, friends who sleep light at night can bring earplugs
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Access resort & Villas Hotel and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Warm regards, Sakarin Livakorn
Guest User
Pool Access Green Wing
Stayed in May 2024
Friends
8 review
4.0/5
Very Good
Posted on Jun 20, 2024
The hotel environment is not bad, it is nice to take pictures, but the swimming pool is not very clean. The lobby is ventilated but there is no air conditioning, and it is very hot to eat breakfast. I wrote in the notes that I wanted a quiet room, but I was directly arranged to the farthest end room. . . . All rooms are poolside rooms because there is only one floor. But the hotel's pest control does not seem to be very good. A gecko climbed up the balcony door after opening it for a while. . . . . Two drinks were given when I checked in, which I thought were delicious. When I went to the room, I was about to take them away, but I was reminded that I could not. . . . Later, when my friend asked if there were any drinks, the staff said that they were only available when I checked in. When I had breakfast the next day, I found that they were the self-service drinks for breakfast. . . . How could there be no drinks... Then there is no late check-out, and you have to pay extra for check-out after 12 o'clock. In short, it is a four-star environment and three-star service. The price is okay for a resort in Phuket. If you are willing to pay a little more, you can get better service
Original TextTranslated by Google
Response from Property: Thank you for sharing your experience at Access Resort & Villas hotel.We appreciate your feedback and sincerely apologize for the inconvenience you encoutered during your stay.And for standard check out time is 12.00 which is known to every hotel as advertised.Late check out subject to room availability at that time.If hotel has room,We can provide it but they charge fee.Currently hotels along the seaside are open air to allow air to ventilate.Prevent global warming,not a city hotel.Should you choose to give us another change in the future.We would welcome the opportunity to provide you at our hotel.With Kind regards,Sakarin Livakorn