Guest User
February 23, 2024
We rented a deluxe room in this hotel on our own, the expectations from the reviews were good, BUT then reality made its own significant adjustments:
Minuses:
-aluminum double-glazed windows, which do not protect in any way from road noise (hum around the clock). I didn't really sleep all four nights. Through the earplugs I heard a terrible roar from the road. We prayed that this stay at this hotel would end quickly;
-The staff seem to smile and pretend that they are solving your questions. Actually this is not true. There is no interest in solving the problem: they tell you to come in two hours, then you come, and they again tell you to come after lunch, and so on endlessly. They are sending you nicely. I told the girl that if you don’t solve my problem, I will write a bad review, and she smiled sweetly and continued to solve her problems on the phone. Ignore completely;
-cleanliness is just trash. Removed superficially. They don't clean the balcony at all. No coffee, tea. The mugs were old and chipped, the bathtub stopper was covered in black sludge and had tangled hair - and this is in the deluxe? The room is smoky;
-air conditioning is something supernatural. It just worked very strangely, if one switch was turned off, the air conditioner would start working, but if the light on a certain switch was turned on, the air conditioner would not work. It took us a while to solve this Mega quest;
- the room smelled of burnt wiring and smoke;
-a coughed-up elevator with torn linoleum;
-the sink is clogged and when you turn on the water, the water rises and all the dirt also rises along with the water;
-the cherry on the cake is parties on the roof itself - and there is literally no sound insulation at all - it’s impossible to sleep;
- breakfasts are something)))) for the first time in Thailand I saw how eggs were fried and served that way. Do you cook for pigs or for people? I have never seen such a presentation of eggs in Thailand. The market cooks better. Not always everything from food is available: empty pots (maybe they don’t have time), clean dishes may also not be available, but if they are washed, then they put a basin with forks, and then you need to take everything into your own hands, look for the right dining room item;
- it was stated that there was a safe in the room, but there was none;
- three hangers;
- the refrigerator did not freeze;
- there is no car parking, you will not be able to park your car at all.
Pros:
-clean bed linen;
- location, developed infrastructure.
That's where all the positives ended.
I do not advise anyone to spoil their vacation and check into this hotel, and if you still decide to check in, then choose regular rooms, but not deluxe ones, since the windows with aluminum profiles will face a very noisy and busy road - and this will be 24/7 - it’s like sleeping on the street.
Original TextTranslation provided by Google