The Casita Phuket

Hello everyone! I want to write about my sad experience in this hotel. We stayed there for a week, a night cost us $120, which is too much for this hotel and it does not match the service or quality! now briefly about the facts that shocked us: 1. we checked in for 3 days, and then wanted to extend it, we were told that we could not stay in our room because people would be moving in, and they offered a similar one, in which, as it turned out, our friends were staying and they were moving from it to our room that same day because there was a leak in the toilet and the bathroom stank badly) but the hotel management didn't care and they wanted to move us in there - that is, to stupidly swap people) of course, when we found out about this, we refused this room and we were moved to an even worse room, with torn curtains that were all in holes and did not reach the floor... 2. on the very first day when we checked in there, we saw that the hotel management is not responsible for money, jewelry, etc. left in the room! AND there are no safes there... As a result, on the very first day when we went to the beach, they stole 5000₽ in rubles and 1000 baht) - that's 8000 rubles roughly speaking) When we came to the hotel management, they told us to call the police ourselves and roll back our fingers))) SERVICE AT THE HIGHEST LEVEL! There was no compensation / compliment) 3. A few days later we met some guys who also live in this hotel, their neighbors were robbed of $500 and they were robbed of $300) Living in such a hotel for $120 per day, especially when they also steal money, is awful! I give the worst rating possible and do not advise anyone to live here!

The room is clean. Far from the sea. Every day at 5:30 someone sings) a mosque or something nearby

I have to admit that there were two beds pushed together. I arrived late at night so I didn't mind. Then the plastic paper on one of the mattresses was not torn off, which caused it to squeak when I slept. In the end, I had to squeeze into the quiet bed to spend the night. The location is really remote. I can't buy things and takeout is not delivered to me. Anyway, it's really bad.

Perfect

The lady boss is super nice. There is a private swimming pool right outside the room through the glass door. It's so comfortable. Our flight was at 3am the next day, and the lady boss kindly took us in until 11pm. She also called a rental motorcycle for us and sent it to the hotel. We also returned the motorcycle at the hotel, which was super convenient!

The hotel is in a quiet place, a motorbike taxi to the beach costs 100 baht. A huge plus - right next to the room is a swimming pool (even though it is for 2 rooms, it did not bother me) The holiday was 5++