Novotel Phuket Vintage Park Resort

Novotel Phuket Vintage Park Resort Reviews

Novotel Phuket Vintage Park Resort

89 Rat U Thit 200 Pee Rd, Pa Tong, ThailandView Hotel Details
Novotel Phuket Vintage Park Resort
Novotel Phuket Vintage Park ResortNovotel Phuket Vintage Park ResortNovotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Guest Reviews

4.3/5
Very Good
220 review
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(220)
Positive reviews(201)
Reviews with photos/video(91)
Great swimming pool(71)
Delicious breakfast(29)
Loved the beach(26)
Perfect for kids(23)
Close to beach(19)
Average sound insulation(17)
Convenient for shopping(10)
Clean pool(4)
Negative reviews(19)
Ahmad Almoosawi
Superior Twin Room
Stayed in May 2024
Friends
12 review
3.2/5
Posted on May 21, 2024
The hotel is good but needs major renovation , some of the reception crew were rough and difficult and harsh in speaking and they were very strict about the hotel policy and no flexibility. Because of this i will not stay here again and neither recommend this hotel to others.
Response from Property: Dear Mr. Ahmad Almoosawi,Thank you for bringing these concerns to our attention regarding your recent stay, we are sorry to hear that your experience did not meet your expectations and apologize for any inconvenience caused, we understand your concerns regarding the need for renovations and can assure you that we are constantly working to ensure that all our guests have a comfortable and enjoyable stay with usWe regret to hear that you would not choose to stay with us again and not recommending us with other travelers. Best Regards,Novotel Phuket Vintage Park Family
Wuguohui
Superior Twin Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 24, 2024
Room is clean and water pressure is good enough. Hotel staff is friendly and helpful. Location is good. Many restaurants just outside the hotel and it about 10 mins walk to the Bangla road. 5 mins walk to the beach Swimming pool is huge and clean. However, bed was little too soft. Perhaps it was worn out and had a concave in the middle
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
176 review
4.0/5
Very Good
Posted on Apr 5, 2024
Experience the best of Phuket at this charming hotel. The cozy rooms are tastefully decorated, and the balconies offer lovely views. The pool is surrounded by tropical greenery, creating a tranquil oasis. The restaurant serves delectable Thai cuisine, and the bar offers refreshing cocktails. Friendly staff and excellent value for money make this hotel a top choice.
Response from Property: Dear Valued Guest,Thank you for your positive comments. We are very glad you enjoyed your stay with us, we work very hard to give our guests the finest experience possible so comments like yours are truly rewarding to receive. We look forward to having you as a guest again in our hotel. Best Regards,Novotel Phuket Vintage Park Family
Tina
Superior Twin Room
Stayed in Dec 2023
Family
1 review
4.0/5
Very Good
Posted on Dec 21, 2023
It’s located on the Main Street of the noisy Patong beach. Till 3am early morning, there are still lots of traffic with loud noises. Hotel staff are so friendly and helpful. But the hygiene needs to be improved significantly. Dust everywhere in the room, on the table and floor. Space is big enough for 2 adults with 2 kids. Breakfast tastes good. Swimming pool is very clean.
Gowhere?
Superior King Room
Stayed in Dec 2023
Solo travelers
62 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Awesome splendid. Dated hotel but checks all the boxes for a good night stay. Family friendly hotel
Man kk
Deluxe King Room
Stayed in May 2024
Couples
9 review
4.7/5
Amazing
Posted on May 6, 2024
spa good
Response from Property: Dear Valued Guest,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Novotel Phuket Vintage Park Family
Grimaldi
Superior Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Very nice staff, beautiful location near to beach and restaurants/shops… food also good maybe if possible to give more chooses and change more often the breakfast buffet.. but instead of this everything was perfect
Response from Property: Dear Mr. Grimaldi,Thank you for your feedback and kind words about our staff, location, and food at our hotel. We are thrilled to hear that you enjoyed your stay overall. Your suggestion regarding the breakfast buffet is greatly appreciated, and we will certainly take it into consideration for future improvements. It is our goal to provide the best possible experience for our guests, and we are grateful for your input. We hope to welcome you back again soon for another enjoyable stay.Warm Regards,Novotel Phuket Vintage Family
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
42 review
3.2/5
Posted on May 17, 2024
Nice swimming pool. Small gym. Clean rooms. Friendly reception. Located on second road north Patong.
Response from Property: Dear Valued Guest,Thank you for your positive feedback on our facilities and services. We are delighted to hear that you enjoyed our swimming pool, gym, clean rooms, and friendly reception. We strive to provide a comfortable and welcoming environment for all our guests. Our location is indeed a significant advantage, and we're pleased that it worked well for you.Thank you for choosing our hotel and for sharing your thoughts with us.Best Regards,Novotel Phuket Vintage Park Family
Guest User
Superior King Room
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 29, 2024
Nice location. Good ambience very nearer to the main places. Good facilities. Good customer service with friendly attitude. We loved to stay here
Response from Property: Dear Valued Guest,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Novotel Phuket Vintage Park Family
Guest User
Superior Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 28, 2024
What an amazing place to stay! It's conveniently located close to Patong Beach, the room is clean and well-furnished, and the view of the pool is breathtaking. The breakfast served here is delicious, with a great variety of options to choose from. I would highly recommend this place without any hesitation and give it a rating of 10 out of 10.
Response from Property: Dear Valued Guest,It is so satisfying to hear that you had a great stay with us here at the Novotel Phuket Vintage Park Resort. On behalf of all the management and staff, I would like to say a big “thank you!” for choosing to stay with us. We always aim to give our guests a warm welcome and a wonderful hotel experience. Thank you for giving us a perfect rating and recommending our hotel to other travelers. If you are traveling to our area again in the near futures, please don’t hesitate to call us, looking forward to seeing you again soon. Best Regards,Novotel Phuket Vintage Park Family
Maria
Deluxe King Room With Pool Access
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 13, 2024
We had a lovely stay with Novotel Vintage Park. Our family had a swim out room, which was wonderful. My kids don’t care for the beach so we mostly used the pool, which we all enjoyed very much. Hotel is located a short walk to the Patong beach. We went to watch sunset and for a quick swim. Hotel is a bit older, but is clean and well maintained. Staff was great, friendly and helpful. Restaurant dinner was good. Breakfast buffet was ok, but a lot of stuff to choose from. We had some hiccups in the room. Our safe was broken and we couldn’t get our things out. That was resolved fast. Couple other annoyances like shower door has a large gap and just swings around so we had to use a towel to stick in between. Didn’t look like that could be easily fixed so we didn’t bring that up to the hotel. Curtains were not moving well so we had to close them carefully standing in the chair. No big deal for us, but could use some improvements there. Location is great. Inside it feels like a resort, but outside is a beach town with stores and restaurants of all kind. Overall, for our family, the price, the location and the room met our expectations and we enjoyed our stay. This was our second stay at a Novotel in Thailand and both stays were great so we will definitely use the Novotel brand again.
Response from Property: Dear Ms. Maria,Thank you for your review, we are so glad to hear that you enjoyed the location and our swimming pool. We strive to provide our customers with an enjoyable and comfortable experience. Thank you for your kind words! We are sorry to hear that there was an issue with the curtains and shower door our maintenance team has been notified and I’m confident that the issue you raised has been address.Thank you for choosing our hotel and for sharing your thoughts with us.Best Regards,Novotel Phuket Vintage Park Family
Jacqueline lam
Superior King Room
Stayed in Jul 2023
Family
10 review
4.7/5
Amazing
Posted on Aug 4, 2023
Hotel room is big and location is perfect. All of the rooms are facing swimming pool so the view is great! There r lots of choices for breakfast and swimming pool is good too! We have one kid in each room and the staff helped to setup the sofa bed for our child too! But the hotel do need some renovation as there is no USB charger and the wall socket r not enough to meet with the need in room.
6/7
AiheyezizhideTiger
Superior Twin Room
Stayed in Jul 2023
Friends
4 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Amazing Journey!Classical Phuket Service! Staff is very nice!Some Staff Chinese is Perfect!
Hale87
Superior Twin Room
Stayed in Jan 2024
Family
3 review
3.0/5
Posted on Apr 4, 2024
The hotel in general was good . The location is good , near the beach and many restaurants.
Response from Property: Dear Valued Guest,Thank you for your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed the location, near the beach and many restaurants. We strive to provide our guests with a comfortable and convenient experience, and we are pleased to know that we were able to meet your expectations.If there is anything else we can do to further enhance your stay next time, please do not hesitate to let us know. Thank you for choosing our hotel and we look forward to welcoming you back in the future.Warm RegardsNovotel Phuket Vintage Family
구스
Superior Twin Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Very good condition and employee are very kind we are going to visit this hotel again