Guest User
February 19, 2024
I was very suspicious of the discrimination against the Chinese by the male staff at the reception. Because the flight tickets were earlier and the hotel was much more remote than expected, I waited for check-in at the hotel. I communicated multiple times to ask if I could check in. The staff informed me on WeChat at 12:18 that I could check in after cleaning. , so I didn’t think the staff was in trouble, but when I asked in person, I was always told that it must be done at 3:00!
At first I thought it was because the previous guest left late and needed time to clean, but later I found out that the staff had to follow the hotel's check-in time. I don't know whether the hotel requested this or the staff was deliberately making things difficult. While I was waiting at the front desk, I haven’t seen any European and American guests need to wait like this. Is it discrimination against Chinese people, or are Chinese people just so unlucky? ! ! The accompanying old man could only wait patiently until at 2:25 I pointed out very seriously that your hotel strictly controls the check-in time. I did not get a reply. A few minutes later, a lady appeared and took us into the room. . During the check-in process, you had to carry your luggage yourself, but the male staff member did not show up.
My family started to have a fever at night. There was no thermometer in such a large hotel. After the male staff member told me that there was no thermometer, he did not ask or help.
I have always felt that Thai people are very friendly and kind, but I did not leave a good impression here. I will never come to this hotel again. If my family asks me, I will never recommend this hotel. Regardless of the discrimination against Chinese people in the hotel I feel very sad whether it is personal discrimination by the staff. Maybe the hotel will defend it, but this is my true feeling. We are indeed being embarrassed.
Tell me your rating:
1. I came here for the swimming pool, but the swimming pool is 1.5 meters long. It’s really a pity for people who can’t swim and can’t play in the water. Do not use too much water in the shower, otherwise the old drainage will not be drained out in time and your slippers may be stained.
2. The environment is much more remote than expected. I took a taxi to the weekend night market and it cost more than 100 or 200. There are no comparable attractions around.
3. I am really disappointed with the staff who received me. If he could help sincerely or not deliberately make things difficult, I would be very willing to tip him, but it is a pity that this happened.
4. It is worthy of recognition that I think the breakfast tastes good.
I will never come to this hotel again! Never again! Never again!
Original TextTranslation provided by Google