Wyndham Royal Lee Phuket

Wyndham Royal Lee Phuket Reviews

Wyndham Royal Lee Phuket

131 Moo1, ThailandView Hotel Details
Wyndham Royal Lee Phuket
Wyndham Royal Lee PhuketWyndham Royal Lee PhuketWyndham Royal Lee Phuket
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Wyndham Royal Lee Phuket Guest Reviews

4.1/5
Very Good
126 review
Verified reviews
Location4.1
Amenities3.9
Service4.2
Cleanliness4.2
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All Reviews(126)
Positive reviews(110)
Reviews with photos/video(32)
Convenient location(30)
Easy to get around(25)
Close to airport(24)
Quiet & comfortable(14)
Classy environment(12)
Great swimming pool(9)
Loved the beach(8)
Strange smell in room(6)
Negative reviews(16)
Guest User
Studio Triple Garden View
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Very nice place, Cosy and clean. We just booked it for 1 night, very friendly staff at reception , checked in immediately, there is a shuttle bus to bring you to your building. 4 min from the airport. Thank you;)
Hakan
Studio Triple Pool View
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 7, 2024
It was a very high-quality hotel, just like our home. but the attendant who took us to the room was watching a social media video and this reduced the quality of the hotel for me
Guest User
Studio Twin Beds
Stayed in Jan 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 9, 2024
Overall, we had a pleasant stay at the Wyndham Royal Lee. The property was fairly new and the rooms were spacious. However, this is not a hotel, it's a condominium project that allows owners to participate in a revenue sharing program (i.e. so the property functions as a hotel). Don't expect a big lobby, room service etc. The biggest problem with the property is the lack of access. For example, you cannot locate the property on Grab and entering the hotel requires using a side entrance rather than the main entrance (currently under construction). In addition, since the property does not have on-site restaurants and the convenient store is lacking, your only dining options are to walk 15 minutes to the side entrance to access the streets or order using grab, but expect to provide a lot of information on how to get the property. Hopefully these will all be resolved in a timely manner. Overall, our stay was pleasant.
Response from Property: Dear valued guest,Thank you for sharing your experience at the Wyndham Royal Lee. We are glad to hear that you had a pleasant stay and enjoyed our spacious rooms. We apologize for any inconvenience caused by the current construction at our main entrance and the lack of access. We are working on resolving these issues in a timely manner to enhance the overall experience for our guests. Your feedback regarding dining options is also noted, and we will strive to improve in this area. We appreciate your understanding and look forward to welcoming you back in the future.
Guest User
Studio Twin Beds
Stayed in Dec 2023
Couples
2 review
3.0/5
Posted on Jan 3, 2024
Nice big rooms, nice pool, no facilities to buy food or drinks to actually enjoy the pool for the day. Has an onsite shop that was closed the 3 times I tried to visit. The location really spoils it also, its a pretty long walk to find shops of any sort and the beach is at least a 20 minute walk.
Response from Property: Dear guest, thank you for sharing your feedback with us. We're glad to hear that you enjoyed our spacious rooms and pool. We apologize for the inconvenience you experienced with the onsite shop being closed during your visit. We'll make sure to address this issue and ensure better availability in the future. As for our location, we appreciate your input and will take it into consideration for future improvements. Thank you again for your review, and we hope to welcome you back in the future.
Dheeraj
One Double Bedroom Garden View
Stayed in Dec 2023
Couples
15 review
1.5/5
Posted on Dec 29, 2023
It’s really difficult to find the reception from the main entrance At 9 am breakfast was cold and Alonso’s nothing available but the staff was kind enough to make us scrambled eggs on request.. This hotel is good if you will just come here to sleep and not do much inside !
Response from Property: Dear valued guest, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the difficulty in locating our reception. We appreciate your kind words about our staff and their willingness to accommodate your breakfast preferences. We strive to provide a comfortable stay for our guests, and we appreciate your feedback to help us improve. We hope to have the opportunity to welcome you back in the future.
Rachel St. John
Studio Twin Beds
Stayed in Dec 2023
Family
17 review
4.0/5
Very Good
Posted on Dec 19, 2023
The hotel was clean and well located. The staff was friendly and helpful. The biggest issue was that the wifi is not accessible in the rooms, only the lobby. This makes it really difficult to check in with family and complete work.
Response from Property: Thank you for your feedback! We appreciate your kind words about our clean and well-located hotel, as well as our friendly and helpful staff. We apologize for the inconvenience you experienced with the wifi accessibility in the rooms. We understand the importance of staying connected and we will definitely take your feedback into consideration for future improvements. Thank you for bringing this to our attention and we hope to welcome you back in the future.
MR. ALDAYEL
One Double Bedroom Garden View
Stayed in Dec 2023
Family
14 review
2.7/5
Posted on Jan 6, 2024
Bad service, good location close to airport specially the one who arrive around midnight
Response from Property: Thank you for taking the time to leave us your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our location, as we strive to provide convenience to our guests. We will use your feedback to improve our service and ensure a better experience for future guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.
James
Studio Twin Beds
Stayed in Nov 2023
Business travelers
16 review
4.7/5
Amazing
Posted on Dec 5, 2023
Clean, modern room. Nice pool and gym. A quiet place currently. Clearly plans to make it a major resort. Location is near the beach - pick up a bike from the front desk (no charge) and 5 mins to shops and the bustling seaside area. Great for my one night stay before a flight.
Response from Property: Thank you for your kind review! We're thrilled to hear you enjoyed your stay, especially the clean, modern room, our pool and gym facilities, and the convenient location near the beach. It's great to know that our complimentary bike service added value to your experience, allowing you to explore the nearby shops and seaside area with ease. We appreciate your support and look forward to welcoming you back, hopefully for a longer stay next time! Safe travels and see you soon.
Now gnojmik
One Double Bedroom Garden View
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Wow it’s soooooooooooooo good!! I love their service and so beautiful !!!!!!!!!!!!!!!!!
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our service and hotel exceeded your expectations. We hope to welcome you back soon!
Jung Park Macau
Studio Twin Beds
Stayed in Dec 2023
Couples
6 review
3.0/5
Posted on Jan 7, 2024
Not bad but the location and amenities were a little disappointing.
Response from Property: Thank you for your feedback. We appreciate your honest opinion and apologize if the location and amenities did not meet your expectations. We will take your comments into consideration to improve our services.
Bastian Tobias Steudel
Studio Twin Beds
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 9, 2024
Great, but surroundings difficult
SUNJOMSHIN
Studio Double Room
Stayed in Mar 2023
Friends
4 review
4.0/5
Very Good
Posted on Mar 9, 2023
Really comfortable room and clean good view
Response from Property: Thank you for your kind feedback! We're delighted to hear that you found your room comfortable, clean, and enjoyed the good view. We strive to provide a pleasant experience for all our guests. We hope to welcome you back soon!
Mimi
Studio Twin Beds
Stayed in Nov 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Nov 10, 2023
It’s beautiful: everyone so nice so clean
Response from Property: Thank you for your kind words! We're delighted to hear that you found our hotel beautiful, and that our staff provided excellent service. We take pride in maintaining a clean and welcoming environment for our guests. We look forward to welcoming you back in the future!
Guest User
One Twin Bedroom Garden View
Stayed in Nov 2023
Friends
1 review
3.0/5
Posted on Nov 18, 2023
It’s near to hotel but kind a resort
Response from Property: Thank you for your review! We appreciate your feedback regarding our hotel's location. While we are not a resort, we strive to provide a relaxing and comfortable experience for our guests. We hope you enjoyed your stay with us and look forward to welcoming you back in the future!
Anonymous User
Studio Twin Beds
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Perfect stay for family
Response from Property: Thank you for sharing your experience with us! We are delighted to hear that your family had a perfect stay at our hotel. It's always our goal to create a welcoming and enjoyable environment for families, and we're glad we could meet your expectations. We look forward to hosting you and your loved ones again in the future for more memorable experiences. Best wishes from our entire team!