Zenseana Resort & Spa

Second stay At the northernmost part of Patong Beach Good location Breakfast is good It is recommended to choose a king-size bed room

Rubbish hotel, I didn't want to comment on it, are foreign hotels so arrogant? There is no service attitude at all. I booked the wrong hotel date and asked for a refund but no reply was given. The email sent to the hotel was not seen or the foreign network is very **. The biggest pitfall I have ever made in my life is booking your hotel. I advise everyone to open their eyes when they go out! 1,000 yuan is a reward for you, the last bottom line of the Chinese!

The hotel location is very good, near the sea (about 5 minutes walk), near convenience stores. The parking lot is underground and can park about 7-8 cars. The way down is very steep so you have to go down slowly. The room is clean, the amenities in the room are complete, a kettle, a capsule coffee maker, a refrigerator, and a hair dryer. Unfortunately, the refrigerator is not very cold. (Adjusted to the maximum) There is no freezer compartment. We tried adjusting the air conditioner to 25 degrees, 26 degrees, and 22 degrees and it was as cool as before. Just enough to live in, not cold. Thai TV has very few channels to watch. But we rarely stay in the room, so it's not serious. Breakfast is very good. Wide variety of Thai and international food The most important thing is the service of the male and female receptionists, including the staff who took care of sending us up to our room. The cutest.

For a 5 star hotel it leaves a lot to be desired. I'll start with the good, the beds are comfortable and large and the pillows are also comfortable. The bathroom is large, it has body cream, toothbrush and everything for the shower and the water comes out with good pressure. The location is good since you can walk to the beach and the main streets and around you have shops and restaurants. It has a good pool on the top floor although the space is a little poorly distributed but it is good for having a swim and taking advantage of the views. The bad thing, the room is a little strange since they want to give it a modern touch but they have not completed it, to charge the cell phone it only has one side of the bed, if you go with another person the other plug is in front, the same thing happens with The light is only on one side of the bed to turn on and off. The room smells very damp. The breakfast is not worth it for 4 days, I only went down 2 even though I had booked it since it was not worth it for me to wake up to go. It does not have a variety of bread, one of the days the bread was a stone and for Europeans very little variety and lots of food of noodles, fried chicken, rice with curry, which the truth is I don't know if that's the case, they would have that for breakfast but in Spain the truth is that they don't. So for what it's worth, having breakfast on the street is not worth it, the sweets are also hard and dry. The bathroom door is poorly made since it should be sliding and so it doesn't take up space and when you open it, the bathroom is left small. Conclusion only take it if it is very well priced and without breakfast since the beds are comfortable and the bathroom is fine except for the door.