Mövenpick Myth Hotel Patong Phuket

Mövenpick Myth Hotel Patong Phuket Reviews

Mövenpick Myth Hotel Patong Phuket

Rat U-thit Soi 2 200 Pee Road, Kathu, Phuket Province, 83150, ThailandView Hotel Details
Mövenpick Myth Hotel Patong Phuket
Mövenpick Myth Hotel Patong PhuketMövenpick Myth Hotel Patong PhuketMövenpick Myth Hotel Patong Phuket
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Mövenpick Myth Hotel Patong Phuket Guest Reviews

4.3/5
Very Good
197 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(197)
Positive reviews(181)
Reviews with photos/video(91)
Delicious breakfast(23)
Comfortable bed(20)
Quiet & comfortable(13)
Convenient for shopping(10)
Loved the beach(9)
Large rooms(9)
Poor value for money(9)
Near shopping area(8)
Negative reviews(16)
Vlcalais88
DELUXE ROOM, 1 King Size Bed, Pool view
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Amazing place. Very clean, great staff, location is amazing. Massive pool, great kids club, all in all it’s brilliant.
Ching
DELUXE ROOM, 1 King Size Bed, Pool view
Stayed in May 2024
Travel with friends
1 review
1.7/5
Posted on May 21, 2024
Very disappointed experience, totally not graded as luxury hotel. I booked for 4 days 3 night. First of all, nobody helped you for the luggage, you will be expected to your luggage to climb all the stairs. Once we entered the room and check the water, we found all water are yellowish, rusty kind of colour. We called for help, after waited for 20 minutes still had nobody come for checking. So I walked down to the front desk and request for another room. After awhile, they arrange a new room, however that room has no towel at all, we have to call again and ask for a full set of towel. The second day, there's still missing towel, only one. Very annoying and disappointing. If you're a smoker, you would love this hotel, because once you walked at the balcony, you will smell cigarette smell everywhere, people smoke at the pool side as well. Last but not least, we wrote an email to complaint about all the unpleasant experience, and poor amenities, the Front Office Manager Thanapon Srisuk offered us a compensation, guess what that is, a late checkout from 3pm to 4pm. OMG, what a sincere offer, this is ridiculous because, my flight is at 2:30pm, what would I need that late checkout, this Front Desk Manager didn't even ask what was my flight. Well I will never visit this hotel and not to mention the GM of this hotel was used to be at Michelin restaurant and what a poor management. NEVER NEVER visit this group again. Bonus: we accidentally met other guest from this hotel, they also had other issue, broken fridge etc. DO NOT ATTRACTED BY THE IMAGE. You can still walk at the lobby take few pictures without living there.
Ivan
DELUXE ROOM, 1 King Size Bed, Pool view
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 22, 2024
It was a very nice hotel and all the staff very accomodating.
Response from Property: Thank you for your positive feedback! We're delighted that you enjoyed your experience with us. If there's anything more we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best Regards, Pimpisa Vrtar. 'Guest Experience Manager.
ידידיה גולן
Deluxe Room, 2 Single Beds, Pool View
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 17, 2024
A pampering hotel close to Beit Chabad. The most pampering hotel in the vicinity of Beit Chabad
Response from Property: Dear ידידיה גולן Thank you for your wonderful feedback! We’re thrilled to hear that you found our hotel to be the most pampering in the vicinity of Beit Chabad. We strive to provide our guests with a relaxing and enjoyable experience, and we’re glad you felt that during your stay. We look forward to welcoming you back soon!Best Regards,Pimpisa VrtarGuest Experience Manager
Pakawadee
DELUXE ROOM, 1 King Size Bed, Pool Access
Stayed in Jan 2024
Couples
5 review
4.2/5
Very Good
Posted on Jan 15, 2024
We stayed at Movenpick for 9 nights in the pool access room. The room was spacious and the bed was big and comfortable. It’s the shame that there was only one sun bed at the balcony so we couldn’t lay down and chillax by the pool at the same time. However, we got our own jacuzzi but it didn’t work for the last couple day before we leave. The pool was beautiful and good size. Housekeepers didn’t do their good job. The room wasn’t clean enough when we were there but it’s not a big deal. They were really helpful and polite when we needed help. One day when we was back from our day trip in the evening and found out the housekeeper forgot to close the door at our balcony. Luckily, no one got in our room from the pool. Air-conditioning worked really good when the weather was humid and hot outside. Breakfast was pricey and less choices. Taste was alright. We ate there once and didn’t like it at all. At night, the lobby and in front of our room were stinky. There was a poor management of the sewage. This should be improved immediately because this is a 5 star hotel not a hostel. Overall, we enjoyed our stay at Movenpick and will stay here again when we visit Phuket.
6/20
Response from Property: Dear Khun Pakawadee, Thank you for taking the time to share your detailed feedback on your recent 9-night stay at Movenpick. We truly appreciate your insights and are delighted to hear that there were aspects of your experience that you enjoyed.It's heartening to know that you enjoyed the beauty and size of our pool, and we are grateful for your kind words about the helpful and polite nature of our staff. However, we regret to hear about the lapses in housekeeping standards. Rest assured, we will address this matter promptly to ensure such issues are rectified.We are sincerely sorry for the issues you encountered with the lobby and the stinky areas in front of your room. Your comments on the sewage management have been taken seriously, and we are committed to immediate improvements in this regard.Your overall enjoyment of your stay is important to us, and we are grateful for your willingness to stay with us again on your next visit to Phuket. We will be sure to address the highlighted areas of improvement to make your future experiences even more pleasant.Thank you once again for sharing your thoughts, and we look forward to welcoming you back to Mövenpick Myth Hotel Patong Phuket.Best regards,Pimpisa Vrtar.Guest Experience Manager. Mövenpick Myth Hotel Patong Phuket
Freya
DELUXE ROOM, 1 King Size Bed, Pool Access
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Great facilities and friendly staff
Response from Property: Thank you for taking the time to share your feedback with us!We're thrilled to hear that you enjoyed our great facilities and found our staff to be friendly. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.We look forward to welcoming you back for another fantastic stay!Warm regards,Pimpisa VrtarGuest Experience Manager
Dilshad
Deluxe Room, 2 Single Beds, Pool View
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 1, 2024
They didn’t took urgency in checking in us. Kept us waiting for long. Otherwise hotel is very premium and clean.
Response from Property: Dear Dilshad,Thank you for sharing your feedback. I apologize for the delay you experienced during check-in, I understand how important a smooth and prompt check-in is. I'm glad to hear that you found the hotel to be premium and clean. Your comments are valuable, and I will pass them along to the team to help improve our service in the future. We hope to have the opportunity to provide you with a better experience next time.Sincerely, Thanapon SrisukFront Office Manager
Mohamed Sikander Vardalia
DELUXE ROOM, 1 King Size Bed, Pool view
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
This is by far the most beautiful hotel I have been to apart from the Padma ubud in Bali. The staff are amazing, breakfast is legitimately enticing and delicious. Rooms are great, softest bed I have ever slept on in any hotel. Around the world. Fire 🔥🤌🏾
Response from Property: Dear Mohamed Sikander Vardalia,Thank you so much for sharing your wonderful experience at Movenpick Myth Hotel. We are thrilled to hear that you found our hotel to be one of the most beautiful, and we appreciate your kind words about our staff, enticing breakfast, and comfortable rooms. We strive to provide a memorable and luxurious stay for our guests, and we're delighted that we could contribute to your positive travel experience. We look forward to welcoming you back in the nearest future. Best regards,Tikhon StrekalovskiyRooms Division ManagerMovenpick Myth Hotel
MilaGz
DELUXE ROOM, 1 King Size Bed, Pool Access
Stayed in Feb 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 29, 2024
I was traveling alone for my holiday. Choose Mövenpick and was not disappointed. Stuff is so polite and was trying to help with everything. Hotel has no territory but swimming pool is big enough and beautiful with a bar with drinks. Breakfast with many choices of food and drinks so good. Room and bed are so comfortable, towels are white and fresh changing every day. I will come back again.
Response from Property: Dear Guest,Thank you for choosing Movenpick Myth Hotel Patong for your holiday. It is great to hear that our polite staff were able to assist you with everything, making your stay comfortable and enjoyable. Additionally, we are elated that you enjoyed our swimming pool, Azure bar, our diverse breakfast options, and the comfort of your room and bed. We look forward to welcoming you back again. Thank you for taking the time to share your positive feedback.Best regards,Tikhon StrekalovskiyRooms Division ManagerMovenpick Myth Hotel Patong
Chen
Deluxe Room, 2 Single Beds, Pool View
Stayed in Apr 2024
Couples
2 review
4.5/5
Great
Posted on May 2, 2024
There is bad smell in the rooms. The pool is really nice. The room is good.
Response from Property: Dear Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the unpleasant smell in your room. Rest assured, we will investigate and address this issue promptly to ensure a more comfortable stay for our guests in the future. We're glad to hear that you enjoyed our nice pool and found the room satisfactory. Your comments are valuable to us, and we appreciate your understanding. We look forward to welcoming you back for an improved experience.Best Regards, Pimpisa Vrtar.Guest Experience Manager.
Andrei Eliseev
DELUXE ROOM, 1 King Size Bed, Pool Access
Stayed in Jan 2024
Family
16 review
3.0/5
Posted on Feb 2, 2024
room is normal, but I think for that price smell in the bathroom is nonsense. Good but not great
Response from Property: Dear Andrei Eliseev,Thank you for your recent stay at Movenpick Myth Hotel and your feedback. Please kindly be assured that we are sincerely saddened to find out that we did not meet your expectations during the stay with us. Your feedback means a lot to us, and we will take necessary actions to inspect and eliminate unpleasant odor in that particular room. Thank you for the feedback once again. We hope that we will get another chance to welcoming you to our property. Thank you.Best regards,Tikhon StrekalovskiyRooms Division Manager
Ahmad Almoosawi
DELUXE ROOM, 1 King Size Bed, Pool Access
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Great staycation spot for family and couples
Response from Property: Dear Ahmad Almoosawi Thank you for sharing your feedback! We are delighted to hear that you found our hotel to be a great staycation spot for both families and couples.Providing a comfortable and enjoyable experience for all our guests is our top priority, and we are thrilled to know that you had a pleasant stay with us.We look forward to welcoming you back for another memorable staycation.Best regards,Pimpisa Vrtar.Guest Experience Manager.
aftercosmic
DELUXE ROOM, 1 King Size Bed, Pool view
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2023
The room was quite spacious and the bed was huge. Could fit us 3 comfortably (me and my 2 grown kids). Good location! Lots of restaurants and there was a 7-11 just right outside. Only downside is the soundproofing of the rooms. In the night, u get drunk hotel guests laughing, talking and singing when they return to their rooms. I guess it comes with the price of the hotel room, hence u get cheap inconsiderate guests. And in the morning, u get babies crying as early as the sun rises. Well I’m sorry I’m on a holiday, not on a bootcamp, not everyone on holiday wants to wake up super early 🙄 Did the right thing for us all. Forfeited our 2 extra nights which I have already paid for and moved to another hotel. Didn’t regret it at all though I had high hopes for movenpick. Or maybe I was just unlucky
Response from Property: Dear aftercosmic,We would like to thank you for your recent stay with us and your valuable feedback. We are eternally grateful for your comments on the size of our beds and your room, we are glad you enjoyed them. On the other hand, we are saddened to hear that your stay was disturbed by the noise. Please kindly be assured that it is in our plans to install partitions between our interconnecting rooms to reduce the noise levels. We sincerely hope that it will increase the comfort of our guests and you will decide to come to experience our property again. Thank you once again. We look forward to welcoming you back.Best regards,Tikhon StrekalovskiyRooms Division Manager
Thomas
DELUXE ROOM, 1 King Size Bed, Pool view
Stayed in Dec 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Pricy but felt super luxurious and the room was incredible as well as the giant pool and bar.
Response from Property: Dear Thomas,We would like to thank you for choosing Movenpick Myth Hotel and for your positive feedback. We are delighted to hear that you found your experience with us to be luxurious, and that our rooms, expansive pool, and bar greatly impressed you. We always aim to deliver exceptional comfort and luxury, and it's wonderful to know we achieved this during your stay.We look forward to the opportunity to welcome you back and provide another super luxurious experience.Best regards,Tikhon StrekalovskiyRooms Division Manager
Regis Reels
CLASSIC ROOM, 1 King Size Bed, Pool View
Stayed in Apr 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 9, 2023
Very beutiful hotel in phatong,recommended for family, pool is big, nat and restaurant on site, staffs very hospitable, location very accessible.
Response from Property: Dear Regis,We are delighted to know that you found our staff helpful, and that you enjoyed the room as well as our convenient location. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, we look forward to personally welcoming you back to our hotel. The Mövenpick Myth Hotel Patong Phuket Team.