Crest Resort & Pool Villas

The sea view room has a good view, a large balcony, a large room, and a very nice swimming pool. The only downside is that the hotel is a bit remote, and it is inconvenient to travel. You can only take a taxi or wait for the hotel shuttle. The breakfast is OK.

The hotel is on the top of a mountain. The advantage is that the sea view is good, but the disadvantage is that the transportation is not very convenient. Although there is a shuttle bus to Patong, the frequency is small and luggage is not allowed. You basically have to take a taxi to get in and out. The service attitude of the front desk staff needs to be improved. In addition, there is a bar in the middle of the hotel swimming pool. If you like quiet and privacy, it is recommended not to choose a room with direct access to the swimming pool. If you like lively, it is more recommended

The hotel I booked later was out of room, so I booked one night. The hotel is on the mountain and transportation is not convenient, but I planned to stay in the hotel anyway. The room I booked was out of room, so I upgraded the room. I was very happy. But three hours after check-out, I found that Lulu's pants were 100% left on the table. The green bathrobe completely covered it, so I didn't see it. I called the hotel three times and they said they didn't see it. The pants cost more than the accommodation fee, which was very sad. The service is for reference only.

服務：很棒👍🏻

The hotel service and environment are great. We also upgraded to a room with a swimming pool for one night. Although the location is not in the downtown area, the hotel is shuttled by bus every day, which is quite convenient.

I advise everyone not to book this hotel. The location of the hotel is particularly on the top of the mountain. The road up the mountain is very difficult to walk. There is nothing around. If you want to go to Badong, you can basically only take a taxi. The front desk service is very poor and discriminates against Chinese people. First of all He said that when we first arrived at the front desk, no one helped me with my luggage. When we arrived at the front desk, a waiter just rolled his eyes and showed no smile or greeting. Here comes the weirdest part. When we arrived at the front desk, the front desk told me that the room we had booked could be upgraded to a pool view room. We had booked a deluxe sea view room. When we heard this, something was wrong, so we immediately said there was no need to upgrade. As a result, the front desk said They told us that the deluxe sea view room we booked was no longer available. We checked in at 4pm. Logically speaking, how could it be possible that they didn't have it available and they deliberately didn't give it to us? Because the location was very remote and there were three of us girls dragging big suitcases, we thought we could just make do with it without any luggage, so we agreed. When we got to the room, we were shocked. The music played at the front desk of the hotel directly opposite the window in the photo was so loud that it was impossible to live in. We thought that we would be pissed off after spending 1,000 yuan to stay in a hotel like this, so we went to find it. I went to the front desk and was given a room at the back. This was the last night of my 5-day stay in Phuket. It was the first time I encountered a waiter standing at the door asking for a tip after helping with my luggage and refusing to leave without giving him a tip. Then there is the breakfast at this restaurant, which is huge, huge, huge, and unpalatable. My friend started to develop eczema after stretching his legs in their swimming pool for a while. It has been 4 days since he returned home and his legs are still swollen. The next day we checked out and waited in the lobby for a while for the driver to pick us up. We saw with our own eyes that this woman was very enthusiastic towards others, and her face dropped as soon as she looked at us. Facilities: very poor Facilities: very poor

The service was attentive and wonderful ✨ The facilities and facilities were clean and well-equipped.