I really can't say a single advantage.
1. Management is chaotic, check-in efficiency is low, all of us waited in the lobby for an hour before we were done. During this period, they said that they couldn't find the reservation information, and then they said that the room was still being cleaned. But we came to check-in on time at 3 pm... There was no apology throughout the whole process, no welcome drinks, and we waited in the lobby with our sleeping children in our arms...
2. The facilities are old and the cost performance is low. This hotel is more expensive than our previous one, but the facilities are very old, the bathroom wall paint is about to fall off, the toilet is rusty, and the resort hotel is worse than my own home. I came here to experience life...
3. Because we have elderly people and children, it is inconvenient to travel. Every time I call a shuttle, I have to wait at least half an hour. Basically, I called the front desk three times, and only once someone answered.
4. The service staff felt very tired overall, and the service attitude felt like they were forced to operate. When I reminded the bar staff that the hot water for breakfast was used up, I didn't reply or make eye contact. I took the kettle with a poker face throughout the whole process, and it seemed that I even rolled my eyes. This service attitude is incomparable to the last hotel we stayed in. The service staff in the last hotel were very happy, took the initiative to greet and smile, and took the initiative to ask if we needed help.
5. If I have to say a positive point, the water in the hotel swimming pool is relatively clean.
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