Fusion Suites Phuket Patong

Stay here. The breakfast is average, enough for one day. It's not cheap. The waiter is nice, but I saw a Chinese tourist accidentally broke the glass of the table in the room. I paid 6,000 yuan in compensation. It is said that the two sides discussed giving a preferential price, and the manager directly threatened to ask the immigration bureau to restrict the exit. This is too bullying for tourists.

The environment is good and the stay is pretty good

Very nice

9:34 •1 minute 88 ＜ Add message Original review Check-in July 2024 | Family Room - Bunk Bed Published August 9, 2024 | Family Travel The hotel's hardware facilities are good, but there are few breakfast options. Since the swimming pool is relatively small, I didn't go swimming during my three-day stay. After all, you get what you pay for, so you can't ask for too much. However, the hotel service is not satisfactory. When I checked in on the first night, my clothes were dried on the balcony of the room. When I returned to the hotel in the evening, I found that the strong wind had blown away two pieces of clothes to the downstairs room (3rd to 2nd floor), so I called the front desk for help and told the story. After passing by, I hoped that the front desk could help pick it up. After eating breakfast the next morning, I returned to the room and still did not receive a reply from the front desk, so I called the front desk to inform the front desk. The front desk already knew the reply and would ask someone to handle it. When I returned to the hotel in the evening, there was still no reply from the front desk. On the third day, I went to the front desk and told the story in person. There was a man and a woman on duty at the front desk. The woman just looked left and right. After listening to the story, the male front desk clerk checked the computer and informed The room was already occupied and they couldn't get in, so they couldn't help me. I asked again if I could let the cleaners finish cleaning the room? Can you help me pick it up? The male front desk clerk said that they didn't know which cleaner was responsible for cleaning the room. It's incredible how the hotel solved the problem. In the end I had to go find the cleaners myself for help. What exactly does such a front desk do? Looking at the phone? Chatting and watching the scenery? I advise all guests staying in this hotel to pray not to encounter problems. If they do, they can only solve them on their own, because the hotel treats guest problems in a perfunctory and negative manner.