RogerZ
February 6, 2025
The hotel is very good, the location, room, hardware, breakfast are all great, and the doorman is also very good. The downside is the attitude of the front desk. I gave this hotel a big discount and wanted to continue staying, but after seeing the attitude of the girl at the front desk for 2 days, I decided to go look for other hotels. The main performance, I asked, because we have children, whether we can get an extra room card, so that when the children are asleep, we can go out to eat, or when we go out together, our mobile phones and gopro can be charged. We patiently explained to the front desk, and the girl at the front desk said no, if you need to open the door, you can go to the front desk and we will open it for you. There is no need to say anything about this, but she repeatedly emphasized that smoking is not allowed in the room, and asked me to confirm whether I understand. We don’t smoke in the first place. It gives people a sense of discrimination that seeing you Chinese will definitely smoke in the room. I don’t understand that a hotel with such good facilities and location uses such an attitude at the front desk. Is it because there is no money to train or hire better employees?
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