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Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(62)
Positive reviews(56)
Reviews with photos/video(32)
Awesome stay(27)
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Negative reviews(6)
Mayaondaroad
Pool Suite
Stayed in 2024年4月
Couples
1 review
4.5/5
Great
Posted on 2024年5月3日
We had a fabulous time at the Wyndham Grand Hotel. The location was great - in between the amazing Kamala beach and the lovely area of Patong. We had a private pool which was nice. The air conditioning was almost too powerful and we were scared to get ill but we didn’t. The breakfast was good, not amazing, but good :) Room service was also okay- food wise we enjoyed eating out more than in the hotel. We would definetly stay here again - the staff are super friendly and accommodating!
6/7
Response from Property: Dear Khun Mayaondaroad,We're delighted you enjoyed your escape at Wyndham Grand Phuket Kalim Bay.We're thrilled you appreciated our prime location and your private pool. We’ve noted your feedback on the air conditioning and room service. Thank you for sharing your great photos sharing? a picture paints a thousand words!For a more distinctive dining experience, explore our Latitude 98 Restaurant or Infiniti Lobby Bar with its stunning sunset views.We look forward to welcoming you back soon.Warm regards,Dominic Egger General Manager Wyndham Grand Phuket Kalim Bay
Dearberry
Top Floor Pool Villa With Ocean View
Stayed in 2024年3月
Family
1 review
5.0/5
Outstanding
Posted on 2024年3月21日
Our stay at Wyndham Grand Phuket Kalim Bay was a memorable pre-birthday celebration with family. The individual swimming pool in our room provided a perfect setting for relaxation and enjoyment. The service is good, with the staff going above and beyond to ensure our comfort. The buffet breakfast offered a diverse selection of delicious dishes. We also enjoyed the mixologist-crafted drinks at the Infiniti Lobby Bar, dining at the Latitude 98 and indulged in rejuvenating massages at the Zana Spa. Overall, a fantastic choice for a luxurious getaway with excellent amenities and service.
6/10
Response from Property: Dear Khun Dearberry,Your pre-birthday family celebration at Wyndham Grand Phuket Kalim Bay sounds truly extraordinary. It is delightful to hear that your private pool villa provided the ideal retreat for relaxation. We are heartened that our team members delivered attentive service, enhancing your comfort throughout your stay. A picture paints a thousand words and thank you for sharing those with us. The buffet breakfast at Latitude 98 is indeed designed to tantalize with its diversity, and we are glad you relished the experience. At the Infiniti Lobby Bar, the art of mixology is celebrated daily; your praises for the drinks crafted by our mixologists are greatly appreciated.It is gratifying to know you dined at Latitude 98; for your next visit, you might enjoy exploring our mouthwatering à la carte lunch items with international flavors. After delighting in rejuvenating massages at Zana Spa, we invite you to try our Thai herbal compress or Vichy Shower for another blissful escape. Our wellness center remains committed to providing personalized therapies that embody the spirit of Thai healing traditions.Your summary of our offerings as a ‘fantastic choice’ is humbling, and we are earnest in our efforts to consistently deliver premium amenities and sophisticated service. As the Songkran Thai New Year festivities approach, consider joining us to experience this joyous celebration amid the tranquil overlook of Patong Bay.We thank you for choosing Wyndham Grand Phuket Kalim Bay for such a special occasion and for sharing your thoughts. Awaiting the chance to welcome you back for more memorable moments.Warm regards,Dominic General Manager Wyndham Grand Phuket Kalim Bay
Guest User
Pool Suite
Stayed in 2024年3月
Couples
2 review
4.5/5
Great
Posted on 2024年3月30日
Me and my wife went there for our honeymoon and we had a very pleasant stay. We have booked a room with private pool and everything was perfect. The location is ideal to explore so many different surroundings and the restaurant is just excellent. The employees are all very sweet and professional. We wish to return there again.
Response from Property: Dear valued guest,We are thrilled to hear that your honeymoon retreat at Wyndham Grand Phuket Kalim Bay was a memorable adventure! It is wonderful to know you enjoyed the tranquility of your private pool and found our location perfect for exploring the diverse attractions in the vicinity. Thank you for sharing the pictures. Your kind words about Latitude 98 are much appreciated. Our team delights in crafting Thai-infused delights and international dishes that leave a lasting impression. For your next stay, perhaps you might enjoy sunset cocktails at our Infiniti Lobby Bar, adding another layer of joy to your dining experiences.We are proud of our sweet and professional team who made your experience extraordinary. The same warm care awaits you upon your return, and we look forward to creating more moments for you and your wife to treasure.Do consider recharging with one of our therapeutic massages at Zana Spa. It would be the perfect complement to your next escape.As spring blooms, we invite you to partake in our Songkran Thai New Year celebrations, an experience filled with joy and cultural richness.Thank you for choosing our resort for such a special occasion, and we eagerly anticipate your return to our welcoming haven. Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay
khong jun yih
Top Floor Pool Villa With Ocean View
Stayed in 2024年3月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年3月17日
Very good experience all are good
Response from Property: Dear Khong Jun Yih,It's heartening to learn of your very good experience with us. We're thrilled to hear that you enjoyed all aspects of your stay. Should you find yourself dreaming of another escape to Phuket, consider timing it with our water festival celebrations during Songkran, where moments of joy await. For your next visit, we invite you to taste the Thai-infused dishes at Latitude 98 or unwind at Zana Spa for a sensory journey.We appreciate your visit and insights. Lovely Photos of the Pool Villas!Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay
Anonymous User
Pool Suite
Stayed in 2023年10月
Couples
2 review
4.5/5
Great
Posted on 2023年10月8日
Lovely peaceful place, perfect for those who would like to just chill. Staffs were friendly, fast & efficient. Amenities were great with the hotel app which you can request for many supplies at any point of day.
However do take note that the location is a tad bit inconvenient with no near 7/11 etc. it would be quite a distant especially with the slopes on the hill. Also prepare some insect repellent if your room is with a pool, there were many mozzies
Response from Property: Dear valued guest,It's wonderful to hear that the serenity of our resort provided an ideal atmosphere for relaxation, and our team members ensured prompt and efficient service. We're also glad our amenities and the convenience of our hotel app enhanced your stay. Your feedback on our location is appreciated, and we understand the challenges of accessibility due to our unique hillside setting. Our resort shuttle bus operates from 10am to 8pm on an hourly loop from the resort to Central Patong and then Patong beach and back. Cost is THB 50 per seat per way. Please accept our apologies for the inconvenience caused by nature’s presence. Thank you for sharing yrou photos. We invite you to return, especially during the Songkran Thai New Year for a joyful and extraordinary escape. Thank you for your stay and sharing your valuable review.Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay
RayRon
Deluxe Twin Room
Stayed in 2024年2月
Travel with friends
31 review
5.0/5
Outstanding
Posted on 2024年2月21日
good ambience, and relaxed while stayed there, staffs are good, location is good. enjoyed
Response from Property: Dear Khun RayRon,It's heartening to hear that the relaxed ambience of Wyndham Grand Phuket Kalim Bay resonated with you and that our team, alongside our prime location, contributed positively to your stay. We're thrilled you enjoyed your time and hope you had the opportunity to indulge in the diverse culinary offerings at Latitude 98 or unwind with a sunset cocktail at Infiniti Lobby Bar. As the Songkran festival approaches, we invite you to experience the joy and spirit of the Thai New Year with us during your next visit. Warm regards,Dominic General Manager Wyndham Grand Phuket Kalim Bay
RohitDeshmukh
Pool Suite
Stayed in 2023年11月
Family
2 review
3.0/5
Posted on 2023年12月1日
Mixed Experience at Wyndham Grand Phuket Kalim Bay
My recent 7-night stay at Wyndham Grand Phuket Kalim Bay had both positive and disappointing aspects, leaving me with a mixed overall experience.
On a positive note, the hotel extended a kind gesture by upgrading our room from a Deluxe Room to a Pool Suite for the first two nights, and I had already booked the Pool Suite for the subsequent 5 nights. The room was comfortable, with a fantastic view, and the breakfast offerings were diverse, featuring both Asian and Western options.
However, the positive aspects were overshadowed by the consistently rude behavior of the staff. Throughout our stay, my family and I felt unwelcome, as if our presence inconvenienced the staff. Simple requests, like asking for a fork, were met with eye rolls and an unwarranted attitude, detracting from the overall enjoyment of our stay.
Notably, a negative incident occurred concerning a complimentary 90-minute presentation for a free Phi Phi Island trip. Due to my 2.5-year-old son's difficulty adjusting to the new environment, I had to cancel the presentation a day in advance. The staff's response was unprofessional and lacked empathy, placing blame on us for potential performance incentives and suggesting we should not have booked the trip at all.
Despite a few exceptions, the majority of the staff displayed a disappointing lack of professionalism. Unfortunately, my stay was cut short due to my child falling ill, prompting an early checkout and reinforcing my decision to not recommend Wyndham Grand Phuket Kalim Bay for future stays. This experience marked my first and last visit to this hotel.
Response from Property: Dear Khun Valued Guest,We are gratified to hear you enjoyed the comfort of our Pool Suite and the diversity of our breakfast at Latitude 98. It is also wonderful to learn of your appreciation for the room upgrade gesture. However, it truly disheartens us to learn of the experiences that diminished your stay, particularly regarding interactions with our team. The scenario you’ve described is highly concerning, as it contrasts with the warm and welcoming environment we aim to provide.Club Wyndham Asia where you booked the 90 minute presentation in return for a free Phi Phi Island tours is a vacation club. We hope that should you reconsider, we can offer you a true Wyndham Grand experience in the future, perhaps during our vibrant Songkran festival celebrations for joyous moments.We thank you for your feedback and your stay.DominicGeneral Manager
Lo
Pool Villa Ocean View
Stayed in 2023年9月
Couples
3 review
4.5/5
Great
Posted on 2023年9月4日
The Pool Villa Ocean View is gorgeous. There is water massage for the private pool.
Food choices are more than enough for the breakfast buffet.
In-room dining is tasty with reasonable price.
All the staffs are helpful and friendly.
But the water flow for the shower is not very consistent.
There was electricity failure but recovered in minutes.
Maintenance can be done better.
I think this hotel is recommended.
Response from Property: Dear Khun Lo, We greatly appreciate you taking the time to share your thoughts on your recent stay at the Pool Villa Ocean View. We're thrilled to hear that you found our villa to be gorgeous and enjoyed the water massage jets in your own pool. It's wonderful to know that the breakfast buffet offered a wide range of food choices to suit your preferences, and that you found our in-room dining options both tasty and reasonably priced.We are truly proud of our dedicated team, and it warms our hearts to read that you found all our staff members to be helpful and friendly. Their commitment to providing exceptional service is at the core of our hospitality.We apologize for the inconvenience you experienced with the water flow in the shower and the brief electricity failure during your stay. Your feedback is invaluable to us, and we will certainly address these issues to improve the overall guest experience. Our commitment to excellence means we continually strive to enhance our facilities and services.Thank you for recommending our hotel. We look forward to the opportunity to welcome you back for another memorable stay, and we will make sure your next experience is even more enjoyable.Sincere regardsDominicGeneral Manager
Guest User
Deluxe Twin Room
Stayed in 2023年1月
Family
1 review
5.0/5
Outstanding
Posted on 2023年2月6日
Excellent hotel. They upgrade even without asking. Enjoyed my stay at the hotel. Will be back again.
Response from Property: Dear valued guest, We're delighted to hear that you had an excellent stay at our hotel and that you enjoyed your time with us. It's great to know that you appreciated the upgrade and that you're planning to return. We can't wait to welcome you back for another wonderful stay in the future. Thank you for sharing the pictures with the great views from our resort. Sincere regardsDominicGeneral Manager
Guest User
Pool Suite
Stayed in 2023年1月
Family
1 review
5.0/5
Outstanding
Posted on 2023年1月17日
My family had an awesome stay.My 2 year old son and my husband enjoyed the staycation.
Response from Property: Dear valued guest, We're thrilled to hear that your family had an awesome stay and that both your 2-year-old son and husband enjoyed the staycation. Creating wonderful experiences for our guests is our top priority, and we're delighted to have been a part of your memorable family getaway. We hope to welcome you all back for more enjoyable stays in the future!Sincere regardsDominicGeneral Manager
Guest User
Pool Suite Ocean View
Stayed in 2022年11月
Couples
1 review
3.5/5
Posted on 2022年12月4日
The hotel was a nice concept, the room size was nice with sufficient amenities. The pool was very cold as no sun gets to it and so didn't use it as much, would be good if there was a heating function in the pool. There were a few things broken around the room and hotel does need a revamp as things have started to look old and bit overused. The taps in the bathrooms are not great as they slowly sprinkle out water. To get to your room from ground lobby you need to wait for a car to take you there unless you're willing to walk 20mins up a hill.
The view from the pool was sadly blocked by the roofs of the villas in front, when we booked the room, we just chose an ocean view room but was majorly blocked by the roofs in front. Best to get a scooter if you wish to travel into the beach stretch often as taxis can get expensive. The hotel does provide a shuttle bus (50THB each way) but stops after 8pm.
Response from Property: Dear valued guest, Thank you for sharing your feedback about your recent stay with us. We appreciate your insights into various aspects of your experience.It's great to hear that you found our room size comfortable and well-equipped with amenities. We understand your point about the pool temperature, and we'll certainly consider heating options for the future.Your comments about maintenance issues and the need for a revamp are valuable, and we'll take steps to address these concerns to maintain our facilities at their best.We apologize for any inconvenience caused by the water taps in the bathrooms and the hillside location. We're always working to improve guest convenience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Sincere regardsDominicGeneral Manager
Hossam Hagrass
Pool Villa Ocean View
Stayed in 2023年5月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2023年6月27日
It’s your choice if you want a wonderful place to live and enjoy the attraction of the city
Response from Property: Dear Khun Hossam HagrassWe're thrilled that you found our hotel to be a wonderful place to stay and enjoy the city's attractions close by. We're dedicated to providing a memorable experience, and we're glad you chose us for your visit. Your satisfaction is our priority, and we hope to welcome you back for more enjoyable experiences in the future.Sincere regardsDominicGeneral Manager
Abdullah Alismail
Pool Suite
Stayed in 2023年11月
Couples
2 review
4.2/5
Very Good
Posted on 2023年11月14日
A good hotel , I would come back for sure
Response from Property: Dear Khun Abdullah Alismail,We're heartened to hear you enjoyed your stay and are considering a return to our serene escape. Should you choose to revisit, allow us to suggest savoring the Thai-infused delights at Latitude 98 or unwinding with a therapeutic massage at Zana Spa, for an even more extraordinary experience.During your next visit, immerse yourself in the joy of the Thai New Year with our Songkran celebrations. We're excited to welcome you back to share more premium moments and experiences. Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay
Anonymous User
Pool Villa Ocean View
Stayed in 2023年4月
Family
2 review
5.0/5
Outstanding
Posted on 2023年5月5日
Nice place and location
Nice application
Good service
I love it
Thank you
Response from Property: Dear valued guest, Thank you for taking the time to leave a review about your recent stay. We are thrilled to hear that you enjoyed your experience with us and that you found our location and application to be convenient and useful.It is our goal to provide exceptional service to all of our guests, and we are delighted to know that we were able to meet your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit.Thank you for choosing to stay with us and for sharing your positive feedback.Sincere regardsDominicGeneral Manager
Guest User
Deluxe Twin Room
Stayed in 2023年1月
Couples
8 review
4.5/5
Great
Posted on 2023年2月5日
Great hotel, the deck pool is amazing, staff is friendly. It is just a little inconvenient to go to paying as you must use the navet or taxi.
Food for lunch and dinner could be better for the price, breakfast is great.
Response from Property: Dear valued guest, We're thrilled to hear that you had a great experience at our hotel, enjoyed the amazing deck pool, and found our team to be friendly. Your feedback regarding transportation convenience is noted, and we'll continue to explore ways to improve in this area.We appreciate your comments about our food offerings, and we'll work on enhancing the quality of lunch and dinner options to better match your expectations while keeping our breakfast at the high standard you enjoyed.Thank you for your valuable feedback, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincere regardsDominicGeneral Manager