Anonymous User
December 26, 2023
The room does not match the picture, it is older
The female staff at the front desk was very rude when I checked in. When I was communicating with the supervisor whether I could not make a copy of my passport, they ignored my explicit refusal and directly ordered the staff to make copies. They didn't care about me at all, and even fought for my passport. .
The room was very dirty, especially the toilet and bathroom
When I checked out, I called a car to pick me up, and the driver helped me put my luggage. But the same staff member, using the reason that the ward round was not over, directly passed me and ordered the driver in Thai forcefully not to help me put my luggage, and not to allow the luggage to leave the hotel. The scope of the front desk restricts personal freedom. During this period, my family had been waiting at the front desk, and they still refused to allow me to carry my luggage and prevented me from leaving the hotel lobby, causing me to almost miss my flight.
The workers in reception are so rude. I don't think personal safety is guaranteed in the hotel.
The room is also terrible. The only advantage is the proximity to the Chalong.
Hygiene: no
Service: very very rude
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