Ban Elephant Blanc Bungalow

Good hotel. Clean. Good staff. Only location little far from beach

The costumer service is non existent in this place at all… Honestly I was expecting a something different for the price we paid for…3 stars? Not even in their best dreams When we arrived the check in lady was having some drinks with the clients, so she was not in the mood at all to attend us She gave us a room (which it was a wrong one) with 2 beds instead of 1 big bed. The bedsheets and the towels when we arrived were absolutely disgusting, full of oil and who knows which other fluids….and she was with us saying no problem everything is clean which was a massive lie. when we asked the woman to change the bedsheets and the towels she was upset and very angry with us for asking to chang…At the end she did it in a very bad mood The stink of the toilet is consistent and all over the room every time, worst shower I’ve ever been ever, such a bad joke, even that water hoe of the toilet had way more pressure than the shower… Very bad first impression and I will not repeat it again, very very bad, since we arrived we tried to cancel or change the days but they didn’t allow us to do it without losing all the money we paid for For the same price you could get a very decent hotel room or similar to this without such a lack of

Quiet place. Good environment. But people who works there don’t speak English??? They can’t even understand simple sentences. So weird. I just asked a simple question about left-luggage service, a man seems like manager keep saying I need check out on time. Repeat again and again. So weird. And they didn’t show any menu when I ask them about dinner options. I’ll give 3.5/5 of total experience.