Hotel stop!!!
Number.
The Deluxe Garden view room (deluxe garden view) in the understanding of the management of a 5-star hotel may look like a room overlooking a fence with a couple of bamboos and garbage at a distance of a meter from the balcony to this fence. In fact, this is a Garbage (garbage) view number at the price of a good 5k.
The deluxe room (meaning luxurious) is ruined, there are smudges on the ceiling, peeling plaster on the walls, an antique bathtub with rusty smudges, grandma’s plumbing.
The room was full of mosquitoes, they were there non-stop for two days. There is one small synthetic pillow per guest on the bed.
Location.
The hotel is really on a mountain, the descent and ascent are very difficult. However, the transfer from the beach ends at 17.30. Maybe it’s worth taking into account the specifics of the location and the level of the hotel?
Restaurant.
In the restaurant menu, prices are indicated including VAT and service charge, but 17% is still added to the check. Information about prices is clearly indicated in Russian and English, but the restaurant manager persistently convinces me that I don’t speak languages and the surcharge is on top, not included)) If I don’t agree, then they ask me not to come to the restaurant anymore.
Breakfast is melancholy and tears, you will find something to put on a plate.
Internet, communication.
The Internet seems to work under sanctions, but if necessary, everything immediately falls off.
The telephone in the room rings once or twice an hour and then goes silent, constantly jumping until you turn it off.
Cleaning, maintenance.
Cleaning in the morning and during the afternoon, the staff was given vacuum cleaners from the 80s and carts made from the loudest iron in Thailand.
When you leave your room, you fall into the dirty laundry at the sorting room.
At the end of the long corridor there is a glass container processing station; from 7 am they begin to sort bottles, waking up guests with a ringing echo for two hours.
The building is undergoing constant renovations, with a cacophony of hammers replacing each other after the bottles are sorted from 9 a.m. until the end of the day.
Noise in the ears and general negativity in the heart even after leaving this ‘glorious’ 5th grade.
Cost 5ki, level 3ki. No cavils, overall a very low rating, intentionally or out of ignorance, but the staff and management are not interested in the hotel guests, the hotel is trash.
Original TextTranslation provided by Google