Arrived at the hotel after 7pm, the check-in experience at the front desk was poor, no smile and very cold, did not inform the location of the breakfast restaurant. The front desk I met when checking out was also the same. I don't think this is the configuration of a 5-star hotel! They called me to check out before 12 o'clock.
The hotel is on the mountain, there are no shops nearby, there is a very winding mountain road up the mountain and there are no street lights, about 2 kilometers down there is a pedestrian street of several hundred meters, there are several restaurants and several massage shops, the hotel shuttle is only available until 7pm, and the taxi starts at 200 baht. There is a long uphill and downhill road from our room to the hotel entrance and the restaurant. I almost fell down after breakfast.
The hotel shower sink is full of water stains, it feels that the hygiene is not done at all, the hair dryer is an old model from more than ten years ago, the wind is very small, and the shower head in our shower room is not the original one, it should be the one with a filter that the previous guest brought himself, the filter is so black that it is unbearable to look at, and I don't know what the cleaning staff does.
The only star is for the uncle who drives the luggage cart. He is very good. He doesn't let you touch the luggage at all. The weather is very hot and he is very enthusiastic. The sister in the breakfast room is also very good. The breakfast is really not delicious. It is not suitable for Chinese stomachs. I ordered a salad, which is a bunch of tasteless cucumbers. It is more suitable for white people. The hotel room is also large, which is an advantage.
There are many small lizards in the hotel. There will be strange noises at night. There are small ones crawling in our door.
Overall, I don't recommend this hotel when I come to Phuket. The price of five stars is three stars. The environment is beautiful, but which seaside hotel in Phuket is not good-looking? The location is very inconvenient. There are no facilities around. It takes 50 minutes to get to Phuket Town from the airport.
Original TextTranslation provided by Google