Patong Paragon Resort & Spa Reviews

This old place is sadly getting a bit tired and run down. Loose tiles everyone, slate damaged and lifting in pool area and a few dangerous trip hazards where gates have been removed from pool access rooms on balconies (see pic). Steel bridges are leaching rust onto the pool surface and have nearly disintegrated. Loose and rotting deck boards. Walls thin so hope for quiet neighbours adjacent. Room crew did a few things to avoid making up our room near the end of their shift like turning over the "make up my room" sign to show the "do not disturb" side and later claiming they did not want to disturb us (knowing full well we had gone out). There are many better places to stay in town.

I had a really great time. The room was gigantic and the pool was so nice that my friends & I stayed there all day

Hotel is ancient, rooms are big but very old, no enough sun beds at the pool so you will end up sitting on a table if you’re lucky to find one. I also encountered a very bad device when my booking for a swimming pool view room, the hotel decided to downgrade me and give me a room with no view as shown in the picture, and the justification that my room type is fully booked already which is nonsense coz it it’s full why did you advertise it as available for guests to book!! When I asked for a refund they refused and even refused to let me speak to a manager claiming that there’s no manager on duty. Very poor service and a place to avoid in Patong. Will definitely ruin your entire holiday.

this is one of the best hotels, reception 🫶🫶🫶, location 👌, breakfast 👍 ,service 👍, I recommend 👍. Erng🫰I'm so grateful 😇

The hotel is brilliant! We had a side pool room , which was amazing! Breakfast is good, lunch snacks are very good , with reasonable prices. The location is very good. The only problem is the very busy traffic. We are 3 couples... the eldest nearly 80, the mid couple 70,s and other couple 60's. There is constant busy traffic going past the hotel, and all along the beach front nearby, all day and until late at night. You take your like in your hands. I think 4 days here would have been enough for us, instead of 10.

Location is good but there is a lot of traffic and noises around it. Breakfast is very limited. Room is big but needs some things that we need in the bathroom like toothbrush… Honestly I will not come back again.

The location was wonderful, it was extremely near to the beach. Affordability wise this is very valuable for tourist who are looking for a bang for their buck, room was also huge which was a huge bonus. Definitely paying the hotel a visit when I am in Phuket again.

It was our honeymoon trip to Phuket.. The staffs were very nice and always had smile on their faces. The location of the hotel is by the beach and the rooms were very clean and big. Our stay was a memorable one in this hotel.

It was. a great location for me. I only wanted a place to stay with a poolside access room. I didn't travel around. The staff was very friendly, breakfast was pretty good, and my room was always very clean.

Good service , some breakfast foods were Luke warm, Facilities were Very good, Music at the pool was too loud ,needed more sedate music .

Honestly overpriced for what it is. The hotel set up our bed right in the middle of the room, like you can walk around it no bed head just the bed in the middle of the room. Very uncomfortable night sleep

Nice hotel very close to the beach but far from the noise Main Street at patong. Pool is a plus.

Everything was good. Staff was not friendly n helpful

The only good thing about this hotel is the location. I booked the presidential suite months in advance and upon arrival they gave my room to another person because they made a mistake and "overbooked". There is only one presidential suite, so it was a huge error. Hotel management tried to make up for it with free dinners during the stay and a free transport back to airport. The optional executive room faced blinking signage from across the street and had a terrible view. The few TV channels available did not work, the AC was not optimal and there was a blinking light fixture in the room. The hotel itself is very outdated. It needs a major upgrade. The gym and steam room were dingy and dark and not in use. They gave the bare minimum bathroom accessories with the smallest piece of soap to wash (for the executive suite!). The breakfast had ample choices. The front desk service was fair at best. There are many more hotels in the area that are better for the price. As we rode back to the airport, along the way we saw many better-suited options.