Quality Beach Resorts and Spa Patong

Quality Beach Resorts and Spa Patong Reviews

Quality Beach Resorts and Spa Patong

186, 20 Thawewong Rd, Pa Tong, ThailandView Hotel Details
Quality Beach Resorts and Spa Patong
Quality Beach Resorts and Spa PatongQuality Beach Resorts and Spa PatongQuality Beach Resorts and Spa Patong
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Quality Beach Resorts and Spa Patong Guest Reviews

3.9/5
Good
47 review
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness3.9
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All Reviews(47)
Positive reviews(39)
Reviews with photos/video(8)
Awesome stay(7)
Great service(5)
Negative reviews(8)
Guest User
Deluxe Premium Balcony Room
Stayed in Jan 2024
Solo travelers
21 review
4.0/5
Very Good
Posted on Feb 4, 2024
Nice hotel in a Great location! The only thing is the elevator is so far and the spa is never open. Also it’s very expensive for what it actually is… you’re paying for a great location more than anything.
Guest User
Deluxe Balcony King Room
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Good location and staff is helpful
Response from Property: Dear Sir and Mdm, Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for valuable feedback, glad to hear you have good memories during stay with us, please allow us to share with our team for their inspiration to improve better services. We hope to welcome you and family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards, Paris (Reservation team)
Guest User
Deluxe Balcony Twin Room
Stayed in Apr 2023
Solo travelers
1 review
1.0/5
Posted on May 2, 2023
hi I have been here for two days What I was asking for 1 two bed separately in one room 2 one convenient room because my friend had broken his leg and what i got are 1 one big bed in room 2the room number is 3002 which is fastest Room in your resort First day I ask for the receptionist to help me change the room or change the bed ,she told me she can’t or I can cancel the booking at 23pm And she told me second day will help me to change The Second day I ask for other receptionist at 11am.I’m have been waiting there over 1hours .she is so rude and keep asking me to waiting .is she ******? I’m the first one to go reception and she can’t help me .and she always help other people after me? its crazy !!! its not my fault i ask for two single bed,it’s A big resort in phuket And no one could help me solve this problem ???
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please accept my sincere apology and please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
ValerieEr
Double Room
Stayed in Apr 2023
Family
3 review
4.7/5
Amazing
Posted on May 3, 2023
Wonderful hotel. The staff was so friendly from the moment I checked in, which was really late at night. The room was really pretty and the pool which I had access to from my room was very clean and refreshing. Although, the person who went with me did cut their toe on a broken tile in the pool. The location of the hotel is very convenient and centrally located, walking distance from all the places we wanted to go and see.
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
Alain Gilbert
Deluxe Premium Balcony Room
Stayed in Jan 2023
Solo travelers
10 review
2.7/5
Posted on Jan 26, 2023
It looked like a promising hotel first time I booked but...overpriced, poorly designed for the price. For short stays, you might end up with a room facing a wall. I usually had g isreat experiences all around Thailand but I got my lemon moment with this hotel with leaking airconditioning, close to a ringing elevator and with paper thin room entrance door it can get noisy.Tgat balcony facing a wall wouldn't be an issue but for a super king deluxe room? Disappointed but for the price.And, paid for breakfast but my room wasn't on the list , breakfast area is also very small, at check-in there was only 1 staffer as well. Basically the hotel needs to improve its management or bring down the room price. On a good note, the bed is comfortable and I was allowed a late check-out, 45 more minutes, although I had to beg for it. Lesson learned, will scratch this hotel from my list next time in Patong.
Response from Property: Thank you very much for taking time sharing your experience with us, appreciate the compliment and will improve further for the better service for the complaint
mahmoud
Deluxe Balcony Twin Room
Stayed in Apr 2023
Friends
9 review
3.5/5
Posted on May 3, 2023
Good location Service is normal Brackfast not recommend there
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
Guest User
Deluxe Premium Balcony Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Excellent hotel with nice rooms. Excellent location: the beach is across the road (clean sand and clear water), everything is nearby: exchange offices, shops, restaurants, massage parlors, shopping arcades, shops, etc., Bangla Road is a 5-minute walk. The hotel does not have a very large area, but inside everything is very neat, clean and green. Despite the fact that the hotel is located in the center of the infrastructure, it is very quiet. A great option for travelers without children👌🏻
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Николай
Deluxe Balcony King Room
Stayed in Jan 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 25, 2024
The hotel is well located and has an interesting design. The pool is dirty. The breakfasts are delicious.
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Zeke��lero
Deluxe Balcony King Room
Stayed in Jul 2023
Couples
5 review
1.0/5
Posted on Aug 15, 2023
Not recommended at all! Really super rubbish! No soundproofing! Also indiscriminate fees! Breakfast is also super poor!
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Response from Property: Dear Sir and Mdm, Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for valuable feedback and please accept my sincere apology for the inconvenience occurred. please allow us to share with our team to improve better services and would like to inform you that we have new Executive Chef therefore our Food and Beverage were improved a lot. We hope to welcome you and family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards, Paris (Reservation team)
Guest User
Deluxe Balcony King Room
Stayed in Jan 2024
Other
6 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Top hotel in a top location on the sea, beautiful surroundings and a nice swimming pool
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Guest User
Double Room
Stayed in Mar 2023
Family
5 review
4.0/5
Very Good
Posted on Apr 3, 2023
The location service is very good, the room is big enough, and the extra bed is not crowded. The extra bed is 1,000 baht. The sound insulation is good, but the fly in the ointment is that the bed set is not very new and clean, the slippers are very soft but not new, there are ironing boards, irons, and refrigerators.
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Response from Property: Thank you very much for taking time sharing your experience with us, appreciate the compliment and will improve further for the better service for the complaint
Guest User
Deluxe Balcony King Room
Stayed in Apr 2023
Couples
6 review
4.7/5
Amazing
Posted on Apr 23, 2023
Great stay! The staff is very friendly and caring. The only negative point, customers arrive from the city in sweat and go with their clothes in the swimming pool in sweat and nobody prevents them.
Original TextTranslated by Google
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
Guest User
Deluxe Premium Balcony Room
Stayed in Feb 2023
Couples
5 review
2.0/5
Posted on Mar 3, 2023
Believe it, on the first day I checked in, I found fleas on the bed, the five-day bill, telephone customer service, can't be refunded, so I reluctantly finished my stay. Except for the swimming pool and the swimming pool gate at the entrance, the hotel is not good. will not live again.
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Response from Property: Thank you very much for taking time sharing your experience with us, appreciate the compliment and will improve further for the better service for the complaint
Anonymous User
Deluxe Balcony King Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2023
Very good accommodation, close to the sea. Will go back to stay again soon.
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Response from Property: On behalf of the hotel Thank you very much for the feedback. Please allow me to share it with the team. In order to improve the service even further, the hotel hopes to have the opportunity to welcome everyone again. Thank you very much, Parichat (Reservation team).
Guest User
Deluxe Balcony Twin Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Not damp, clean, and the balcony can dry clothes
Original TextTranslated by Google
Response from Property: Dear Sir and Mdm,Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for valuable feedback, glad to hear you have good memories during stay with us, please allow us to share with our team for their inspiration to improve better services. We hope to welcome you and family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards, Paris (Reservation team)