Racha Island Resort (Rayaburi)

Racha Island Resort (Rayaburi) Reviews

Racha Island Resort (Rayaburi)

Siam Bay, Raya Yai Island, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
Racha Island Resort (Rayaburi)
Racha Island Resort (Rayaburi)Racha Island Resort (Rayaburi)Racha Island Resort (Rayaburi)
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Racha Island Resort (Rayaburi) Guest Reviews

4.1/5
Very Good
349 review
Verified reviews
Location4.3
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(349)
Positive reviews(309)
Reviews with photos/video(205)
Friendly owner(97)
Loved the beach(72)
Classy environment(44)
Offers pick-up/drop-offs(41)
Great swimming pool(28)
Large rooms(16)
Too many mosquitoes(16)
Many dining options(8)
Negative reviews(40)
3b
Beach Front Suite Room
Stayed in Jul 2024
Travel with friends
5 review
3.7/5
Posted on Aug 3, 2024
This is a long review. TLDR - awesome staff, 10/10 view, but maybe don’t book our room (villa), or book a room here during travel peak seasons so there may be more staff and better maintained facilities. We stayed overnight for 1 day at Racha Island. Our itinerary: 1. Join half a day tour (Phuket > Racha) 2. Arrive Racha and stayed behind 3. The next morning, left the island and joined the rest of the tour. We were lucky the tour guides were willing to accommodate our overnight schedule. Racha Island Resort itself had amazing staff, 10/10. However, the amenities are quite run-down, perhaps because the room we stayed at were not frequently booked and hence not well maintained. During our stay, the following happened: - Our room hairdryer broke and started smelling burnt - Our toilet flush malfunctioned and water kept overflowing out till the toilet floor - The shower head broke - There was no hot water until the staff arrived and fixed it - Our room minipool water seemed a bit dirty and green, we requested for cleansing but unfortunately that did not happen. We ended up not using our pool at all - We were supposed to have the entire villa area to ourselves, but the gates could not be locked and did not have enough gates. People kept ignoring the “private area” signage, opening the gates themselves, and walking in and out our area, and stared at us while literally walking past the outside of our villa, so we had to keep our curtains closed all day as it felt a bit unsafe. Can’t exactly blame their lack of respect since the surrounds did not have a clear indication / proper gates that showed they were not supposed to trespass. - We ordered a taxi to the pier but it never arrived (but thanks to the staff’s quick thinking, we had a motorcycle ride instead which was fun!) The view was amazing though, perhaps our stay would be been more pleasant if we had a more realistic expectations. However, the staff deserved all the respect for always making things work and for fixing all of the above issues fairly quick.
Response from Property: Thank you for choosing Racha Island Resort. We are glad you liked our service and we would like to thank you for your review. We have read every line. We would like to point out that we have posted a private zone sign at the door. Pictures taken include a maid taking care of him in the background. But if it's still not as expected, we will improve it to be better. And the room you are in is called beach front, not a pool villa. The hotel has more private pool villas which are on the other side and have their own private pool.Best regards,Racha Island Resort
XJing
Chino Room
Stayed in Nov 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Nov 29, 2023
The resort is located right next to the beach. You can find interesting corals within shallow waters. The resort restaurant overlooks the beautiful waters and offers affordable dishes. On the other side there is Batok bay, where the water is calmer, but there isn’t that much corals to see. We rented a scooter for 500 bahts a day to travel around. If you like to dive or snorkel, it’s nice to spend 2-3 nights here at least. Otherwise there are not much things to do on the island.
6/15
Hong
Lagoon Room
Stayed in Jan 2024
Couples
4 review
4.0/5
Very Good
Posted on Jan 30, 2024
A very nice place for true relax on the fully comfortable beach.
Response from Property: We very much appreciate your comments regarding your recent stay at Racha Island Resort. I am very delighted to hear that you have enjoyed your holiday at our hotel. we hope you will come back and stay with us again.Best regards,Racha Island Resort
stephen james
Chino Room
Stayed in Feb 2024
Couples
7 review
4.2/5
Very Good
Posted on Mar 1, 2024
Situated on a stunning beach, nice clear water. You come to this hotel to experience the beautiful beach. The speed boat ride to the island was late, and packed, takes about half an hour or so. Rooms are nice enough, quite tired and dark, but are fine. Nice swimming pool, but everyone uses the beach. Nice littl hotel bar on the beach, also hotel resturaunt. Dont expect much from the food, bland Thai dishes, no spice. Lots of food like burgers and pasta. Food quality is poor. Breakfast was very bland. All the hot stuff was cold, and all the stuff that should be cold was warm. You are going to this hotel for the beach, and it wont dissapoint. Staff are very nice and freindly. Remember to include your boat transfer when you book, or you could get stung for it later.
Response from Property: Thank you for sharing your review and feedback which we are highly appreciated. We will look for ways to improve and also look forward to welcoming you in the future.Best regards,Racha Island Resort
onnyjurneyclub
Lagoon Room
Stayed in May 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on May 23, 2023
Bangalow almost garden view need walk to the beach . Reastaurant is good and seasonable of prise.
Xiaocaomeihedabanli
Chino Room
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 31, 2023
The room is large and clean, though the facility is a little old. The Resort size is Ok, we can walk to the restaurant for 5 minutes. The hotel stuff are all very friendly and professional, letting us know which bay is good for diving. After we arrived at the island, they sent car to transfer us. So warm, especially Minky, really good, who helped me changed a room due to the noisy air-conditioner. Bank, Na Khao and Parn all provide good service. We ordered speedboat transfer service by email and the transfer took arround 30 minutes, a little bumpy. The transfer back to Phuket is accomplished by another bigger speedboat, with another team of tourists, like one-day trip to Racha, time was the same, so very good solution. The restaurant is right in front of the beach. Few people, good sight. Resort also provide free car to the hill to see the sunset. Resort provide service for deep diving and also snorkeling, the price is reasonable and good. Service is also Ok. There is also SPA, very comfortable. Really recommanded to visit.
Dima Di
Lagoon Room
Stayed in Apr 2023
Couples
5 review
5.0/5
Outstanding
Posted on May 21, 2023
Racha hotel is a little paradise on the island. Everything is just flawless about this hotel.
Natalia
Lagoon Room
Stayed in Feb 2023
Couples
4 review
3.5/5
Posted on Mar 4, 2023
We liked the location a lot for a peaceful getaway. It felt like we had a giant private beach available to us. The woman at the reception was rather unfriendly, but the rest of the staff was alright. We enjoyed!
Guest User
Chino double Room
Stayed in Feb 2023
Solo travelers
1 review
3.7/5
Posted on Mar 1, 2023
This resort has great potential… it’s set on beautiful Racha island with the hotel set across the whole bay, it’s quiet and spacious. There were some nice touches in the room when I arrived, with towel designs and flowers. The hotel rooms are big and clean-ish (could be better around windows and blinds) and there was fridge and kettle etc in the room and enough towels and drying rack for swimwear. I also enjoyed the food at the restaurant and the staff there were friendly and attentive. The improvement could be made in customer service and ensuring guests have the best stay and some improvements to the hotel amenities. The reception staff didn’t seem very bothered about guests and their service was pretty poor. Starting the trip, I wasn’t informed to meet at their office (not the Pier) to get the boat from Chalong Pier to the island, despite various emails about it, so I had to walk 5/10mins with my suitcases on my own down the busy road. When I called them, while at the Pier, to find out where to meet them they said they had to get off the phone and “just walk there”. Then the boat was delayed 1.5hrs due to tide (no one informed us in advance) so there was a big wait and then the boat broke mid way across and there was no communication about that while we were on the boat. Arriving on the island, we had to transfer to the hotel as it’s across on the next bay but there was no dedicated hotel taxi/pick up for new guests and no clear communication, we sort of guessed we needed to pile in to a taxi with other tourists, I decided to walk to the hotel and got there quicker. I believe if the reception and transfer staff improved their service, were warm and friendly and prioritised communication, the stay would have been much more pleasurable. Finally if the hotel amenities and communal buildings were given a bit of love the hotel would get a much better rating, it seems all a bit mis matched and no care has really been given to the hotel aesthetics or building improvements. The equipment hire area, reception, shop, fitness centre, sunbed areas + umbrellas and restaurant could do with a renovation!
tomas tammenmaa
Chino Room
Stayed in Dec 2022
Travel with friends
21 review
3.7/5
Posted on Dec 25, 2022
It is on the nice bay, Siam Bay, more peaceful than the main one, funny like total confusion and finally found the place where nothing works like it should, but in the end it worked out. Pool was great.
Guest User
Chino Room
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Nice location!
Response from Property: Thank you very much for your review and we highly appreciate your feedback. We are delighted to know that you had a great experience during your stay at our resort and we hope to have the opportunity to welcome you back again soon.Best regards,Racha Island Resort
Runsen
Chino Room
Stayed in Dec 2023
Couples
5 review
4.5/5
Great
Posted on Dec 29, 2023
Generally good
Response from Property: We would like to thank you for choosing to stay with us at Racha Island Resort. We are glad that you are happy and we are very pleased that you are staying at our resort.Best regards,Racha Island Resort
caoshilei
Lagoon Room
Stayed in Jun 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 5, 2024
goodddd
Response from Property: We are proud to read that you enjoyed your time with us. Hopefully, we will have the opportunity to welcome you back to Racha Island Resort once again soon. Best regards,Racha Island Resort
Guest User
Chino Room
Stayed in Aug 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 2, 2024
We stayed in room 640 on the second floor. This room has the largest balcony. The room is large and clean. There is a stinky ditch behind the house. The water quality is very poor. It is recommended to bring your own filtered shower. It is not as bad as the online reviews. The accommodation experience is OK. The child is 5 years old and added a breakfast of 500 baht/day and a one-way speedboat fee of 450 baht/person. There are fewer people on Rayaburi Beach than Racha, and there are a lot of hermit crabs on the beach at night.
Original TextTranslated by Google
Response from Property: Thank you for sharing your review and feedback which we are highly appreciated. We will look for ways to improve and also look forward to welcoming you in the future.Best regards,Racha Island Resort
Miaozong。
Lagoon Room
Stayed in Aug 2024
Travel with friends
18 review
3.5/5
Posted on Aug 30, 2024
Because this hotel was the only one available, the other two were fully booked so we chose this one. You can enjoy free shared speedboat round trip transfer - for two people, there is only one in the morning to the hotel and one in the afternoon at 2 o'clock to Phuket, you need to calculate the time. The service was good when we went there, and there was another boat if there was no room. When we came back, because other guests forgot to take something, we were in the same car with the front desk, and we were forced to go back, resulting in no room in the end! We all came back standing, it was so crowded! The front desk seemed to be an Indian guy, with a heavy accent that was hard to understand, and exaggerated expressions. This is the worst of the three hotels on the island, and the management is also very disorderly. You can come in and use the facilities at will. The room is also average, and the water quality is very poor.
Original TextTranslated by Google
Response from Property: We would like to thank you for choosing to stay with us at Racha Island Resort. Guests on the return boat are all hotel guests and when guests forget something, the boat is still not far from the island. The hotel will help the guests by circling the boat back to bring things to the guests. Please understand and accept our apologies for any unexpected events.Best regards,Racha Island Resort