Jinjiang Star Pinshang Hotel Reviews

The hotel has a nice location and has rooms of a good value for money. You are able to pay extra for breakfast in the form of a buffet with different sorts of food to choose from.

Good environment and polite staff. The location is also convenient

The room is so clean and well organized. The bathroom is neat and comfortable. The receptionists are very friendly and helpful. The location is perfect as well. The East lake scenic area is just a few minutes away from the hotel.

Nice environment and pleasant atmosphere. Unique hospitality

I booked a room at Jinjiang Inn for two days during the May Day holiday because early bird booking is more cost-effective. The room was very comfortable, clean and tidy, and the front desk staff had good service. I recommend this hotel!

Facilities: Average, normal Jinjiang Star configuration, livable Sanitation: OK, the glass is a little dirty Environment: Very close to Wuhan University, opposite the Hubei Provincial Government, excellent location Service: Good

The front desk guy is enthusiastic, the room is spacious and comfortable, clean and tidy, giving people a feeling of home

Since I was on a business trip, I encountered the worst service. It happened in Jinjiang Inn, which is known as a five-star service. I have always trusted the brand of Jinjiang, but this time I was really surprised. I was a little surprised when I met the cold attitude of the waiter on the first day of check-in. Sure enough, several things happened later, which confirmed my doubts. I checked in at noon. I was tired from the journey and was resting. Suddenly, the alarm sounded and a voice reminder came from the corridor that there was a fire. Later, it was a false alarm and no one came out to explain. I renewed the reservation online at night, but the next day I was out on business and received a call from the front desk saying that the room I booked did not meet the first-time accommodation standards. I specifically asked the front desk to confirm that I didn’t need to change the room. I also asked me when I said it and I had to check the video. Later, I was explained that it was a newcomer who didn’t understand. Let me give a five-star review online, so I didn’t have to change. I returned to the room the next night, but what surprised me was that the room was not cleaned. I called the front desk and questioned my statement. I was so angry that I almost prepared to change hotels immediately. After more than 20 minutes, the waiter came to clean. I don't know who the person was, but I heard someone's voice on the intercom, asking the cleaning lady to apologize to me. Such an attitude is ridiculous. When I checked out, a middle-aged man next to me also cancelled his room. He was also dissatisfied with the service and hygiene. Alas, I guess I will never choose Jinjiang Inn again.

It's pretty good. It's opposite the provincial party committee and feels very safe. There are special police on the left and the public security bureau on the right. The cherry blossoms in East Lake are also very beautiful! The hotel service is also very humane. I give it a thumbs up. It's very good. 👍 At night, take the ferry to the river beach, enjoy the evening breeze and watch the light show. It's worth it

The room was clean and tidy. They upgraded my room and gave me breakfast, which was pretty good! The service was also good.

The hotel facilities are very old, be sure to avoid them. I stayed for two nights. One night, when I was taking a shower, the shelf for the hotel's own large bottle of shampoo and shower gel fell down and almost injured me. On the second night, when I was taking a shower and washing my hair, there was no hot water. I called the front desk and they said that the boiler room was too late to heat the hot water, so I had to wait for half an hour. Okay, there was still no hot water after an hour. The front desk said to wait a little longer, and the boiler master was repairing it. As a result, there was still no hot water after 6 o'clock in the morning, so I checked out immediately and changed to Atour. I don't want to give a single point. I have never come across such a hotel before. I must give a bad review.

This is my second time in Wuhan. The first time I came for business, this time I came to play and I stayed at this hotel. The service of the front desk lady was very good and very patient. I will come again next time.

The service is very good. I have stayed many times. Very good, very good, very good, very good

The environment is very good, very soundproof, complete facilities, close to the subway entrance, and there is a buffet breakfast