Radisson Resort and Suites Phuket

I stayed at the Radisson Resort and Suites in Kamala beach for 5 days and it is a beautiful resort. The level of service has been excellent. I was greeted at checkin with a cold towel and a drink and the process was smooth. The resort is not brand new and shows some signs of age but it is well maintained. The room is spacious and comfortable and the housekeeping staff keep it immaculate. The pool and bar area are beautiful and the lounge chairs comfortable. Bew at the front desk took great care of me during my visit. She was especially helpful in getting me late checkout so I could enjoy a great last day in Phuket. Kamala beach itself is beautiful and the resort is just 5 minutes from the beach. The food and drink are good and at reasonable prices. I would stay here again.

The atmosphere in the hotel area was very nice. Really enjoyed it. However, we experienced poor condition in some of the sections inside the hotel room like leaking from the shower causing wet floor the whole of bathroom and faulty charging plugs in the livimg area. Also flies at the fruits area during breakfast. Very little shops (food & massage) outside the hotel which require taxi to Kamala Market and etc. To reach the beach require 5-10mins walk and cross main road

We stayed in Radisson kamala for 4 nights in Jan 2025. We were 4 adults and 4 kids. To start with, i booked 2 rooms and requested in advance asking for rooms next to each other. Upon checkin, I was told your request can't be accommodated as the resort is fully booked. No efforts were made to adjust or provide any resolution even after a day or two of stay. We had little kids who wanted to spend time together and not run up and down the stairs. Nxt thing the bell boy is giving us looks and shaking his head in displeasure when asked to carry luggage separately as 2 different floors were allocated. Poor customer service, guests ridiculed, and laughed upon. Rooms was quite shabby, flooring coming off, door lock was broken. Safe decided to show error mode on checkout. 2 different techs came to fix it wasting half n hour. Pool needed repairs. Breakfast, gym and kids club were good. Staff was a hit and miss. Overall stay wasn't pleasant due to lack of care from the management team. Would not book or recommend this property again.

Had low expectations before arrive . Location : few steps away from a wonderful beach Service : wonderful and very helpful +spacious rooms +huge swimming pool

I was there during Christmas and it was good location close to Kamala beach (but will require you to cross a busy road). Restaurant staff was short and lunch was sad with wait time for one plate of food gone up to about an hour. Same with room service as no one ever picked up the phone.

Good location, suite sizes are large and reasonably good facilities. Extremely helpful staff