Mandarava Resort and Spa Phuket

Mandarava Resort and Spa Phuket Reviews

Mandarava Resort and Spa Phuket

14/2 Patak Rd, Mueang Phuket, Phuket Province, 83110, ThailandView Hotel Details
Mandarava Resort and Spa Phuket
Mandarava Resort and Spa PhuketMandarava Resort and Spa PhuketMandarava Resort and Spa Phuket
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Mandarava Resort and Spa Phuket Guest Reviews

4.4/5
Very Good
394 review
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(394)
Positive reviews(364)
Reviews with photos/video(198)
Great swimming pool(64)
Delicious breakfast(57)
Offers pick-up/drop-offs(36)
Perfect for business trips(23)
Close to beach(20)
Well designed(12)
Large bathroom(5)
Negative reviews(30)
Michael Gendelman
Seafan Deluxe Room
Stayed in Mar 2025
Couples
3 review
1.5/5
Posted on Mar 5, 2025
A Terrible Experience โ€“ Avoid This Hotel! I had high expectations for this so-called "5-star" hotel, but my experience was nothing short of a nightmare. The air conditioner in my room was leaking non-stop, creating a huge puddle on the floor. When I informed the staff, their solution was to move me to another roomโ€”at 1:00 AM! To make things worse, they insisted that I sleep in a room without air conditioning in the middle of the humid Thai heat. This is completely unacceptable for a hotel that claims to be luxury. The staff showed no empathy, and their only concern was getting rid of the problem rather than fixing it. The service was unprofessional, the management was unhelpful, and the overall experience was miserable. Do yourself a favor and stay far away from this place!
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6/7
sh.mcst
Aqua Deluxe Room With Pool Access
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
How do I start? Hmm, okay... The resort was superb! Im a person that will look into reviews comment about specific hotel. So I choose Mandarava since I read a lot of positive review about this resort! It was my superb time at here! The staff was friendly and kind! I love their foooodddd it was so damn nice and super fast!!! ๐Ÿ’•๐Ÿ’•๐Ÿ’•๐Ÿ˜๐Ÿ˜๐Ÿ˜ but the thing that need to be improvise is communication. I was a bit dissappointed when I have to bear the trouble becuase of their miscommunication between hotel and trips.com agency. But nevertheless I enjoyed my time here!
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Huang
Panoramic Deluxe Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The place was amazing, well maintained throughout with friendly staff and a wide selection of food.
Guest User
Panoramic Deluxe Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 8, 2024
Great!!! I love Pomelo, papaya pool. Delicios breakfast. Fantastic room and view.
Anonymous User
Panoramic Deluxe Room
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 20, 2024
Location is far from center, perfect for getaway if you just want to chill in hotel. Services provided were good, room was clean. Close to nature.
Anonymous User
Aqua Deluxe Room With Pool Access
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 25, 2024
Good service and friendly staffs. Well kept and maintained facilities
LEI
Sea Pearl Private Pool Access Room 1 Double bed
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Nice Resort ! Helpful staff . Good atmosphere and clean environment . 5 different swimming pools to spend your day and nice sunset restaurant!
Response from Property: ๆ„Ÿ่ฌๆ‚จ็š„ๅ…ฅไฝ่ˆ‡ๆ”ฏๆŒ๏ผŒๆˆ‘ๅ€‘ๆœŸๅพ…่ƒฝๅ†ๆฌก่ฟŽๆŽฅๆ‚จ็š„ๅ…‰่‡จ๏ผ
Guest User
Horizon Grand Deluxe Room
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 21, 2024
Although the hotel location is not close to the Center of Karon Beach, the hotel is beautiful and staff are very nice and helpful. The room is newly furnished and comfortable.
Guest User
Seafan Deluxe Room
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Aug 7, 2024
It is a really nice hotel, the staff is kind and understanding, they will fulfill your wants and help you to arrange different kind of activities.
Response from Property: ๆ„Ÿ่ฌๆ‚จ็š„ๅ…ฅไฝ่ˆ‡ๆ”ฏๆŒ๏ผŒๆˆ‘ๅ€‘ๆœŸๅพ…่ƒฝๅ†ๆฌก่ฟŽๆŽฅๆ‚จ็š„ๅ…‰่‡จ๏ผ
Revital
Tropicana Superior Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 16, 2024
Its awonderfull hotel just perfect
Anonymous User
Panoramic Deluxe Room
Stayed in Jul 2024
Travel with friends
2 review
3.7/5
Posted on Jul 24, 2024
after staying for 2 nights and 3 days. I'm an Asian. Not all employees, but some employees, especially mango pool bartender and check-in employees, experienced racism. I felt very unpleasant and racist as an Asian woman. The order was not quick, I waited endlessly without explanation. I had to wait for the check-in after Western check-in, and it was very unpleasant, but I endured it because I didn't want to ruin the travel mood, and I leave feedback like this after the trip. I hope it will be improved, and if this part is improved, Mandaraba Resort will be recognized as a world-class Phuket attraction.
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Guest User
Tropicana Superior Room
Stayed in Jun 2024
Family
9 review
4.5/5
Great
Posted on Jul 13, 2024
Although the location is not as convenient as other hotels, that what you have expected when you made your booking I guess. It is a difference kind of experiences. You stay on top of the hill and able to have a city view. The facilities are great, there are couples pools at different locations, breakfast was great with lots of variety. Oh ... one more thing, you would be taken to your hotel room by "carts" ...... Nice experience!
Response from Property: Thank you for your stay and support. We look forward to welcoming you again!
Guest User
Tropicana Superior Room
Stayed in Jun 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jul 9, 2024
I love this hotel, second time visiting. It's off the beaten track so very peaceful, but still super easy to get into the centre or to the beach. The staff are so welcoming and can't do enough for you. Rooms are perfect and very spacious.
Katieee1
Sea Pearl Private Pool Access Room 1 Double bed
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Nice service, Nice pool! Room was clean. Recommend this hotel!
Guest User
Panoramic Deluxe Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 24, 2024
Really love this place. Friendly staff, beautiful setting, fair price. 5 swimming pools are high light. Only downsides are located on hills. Fair bit climbing every time you want to go outside
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