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5 star

Patong Bay Hill Resort
4/5202 Reviews

Patong Bay Hill Resort

Patong Beach Phuket|0.84km from Namloo Divers - Day Diving
Location: quite difficult to locate, some bolt drivers got lost trying to find the entrance Check in: was a breeze, but had to pay a deposit of 5000baht which we were not informed of even in trip or confirmation email, i wish this was more transparent. It will only be returned to you during check out after housekeeping staff check your room( it will be deducted any item is damaged or missing) - After check in, shuttle will bring you up as the rooms are location on top, lobby at the bottom of the hill. The shuttle was very dangerous , if you are with luggage, going up the hill theres no buckle to hold on to your luggage if you do not hold on to it tight enough, it will just roll off the shuttle , we were also not warned about the steep slope. > our room was located in the middle of the blocks, so the shuttle dropped us at the bottom and we had to climb the stairs with our luggages, the staff did not want to help us carry at first. - no shelter at all at the lobby, if its raining, then you’ll have to walk under the rain to the shuttle. - you can request the shuttle to drive you from your room to the lobby/vise versa as it is not really convenient with the hill and STEPS. -The first 2 days, staff was fine, all good driving us up and down whenever we called, then out of a sudden, they asked us to use the ‘shortcut’ to our room. Did not specify why, but we rejected after walking the FLOCK OF STAIRS for a day, they were at least 5 stories steep mind you. - if you do not wish to take the stairs, you may walk up/ down the hill, which is VERY dark during night time. Check out: worst day of all, they called your room at 1145 to rush you to check out, said will send a shuttle to OUR ROOM but did not specify which block they will be waiting at, we waited but no one came to our room. After waiting for 5mins? We are unsure if we should carry our luggages up or down to the different pickup point, so i used the staff phone outside to phone the lobby to clarify. The staff answering the phone did not even bother to listen to my question, she just answered, ‘check out? Yes ok we will send a shuttle’ then i asked again, WHICH BLOCK SHOULD I WAIT AT?? And she replied me ‘CHECK OUT YES OR NO?’ I said YES, then she just said OK and ENDED MY CALL. In the end, we had to carry our down luggage, without any help, up the steep stairs, and the shuttle WASN’T even there. We waited for extra 5-10mins before the shuttle came. check out: at the lobby, had to wait 10mins for housekeeping to check our rooms before we can check out successfully and get our deposit back. At the same time I had already feedback my encounter to the manager at the lobby, which said she will take care of if later. She’s fine, she apologized. > and finally it was our turn to collect the deposit, the same lady who pickup and ended my call, called out to me. ‘NI HAO NI HAO( hello hello in mandarin) I was so offended, not every asian looking person can understand mandarin and she could have spoken to me in english cause I spoke to her manager in english right? Its obvious that she did not want to speak to me probably cause i feedback about her. All in all, i will not recommend this hotel. Thank you.

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Top rated hotels in Phuket

Searching for hotels near Namloo Divers - Day Diving? Compare room rates and reviews to find your ideal stay.
Happy 99 Guest house
4.4/558 Reviews
Patong Beach
Good location. Rooms are spacious and clean, they are cleaned every day as well which was a bonus. The pool is really nice and it’s a sun trap so perfect for sunbathing if you don’t want to go to the beach. The staff are really friendly and helpful. Our flight wasn’t until the nighttime and they let us leave our bags behind reception after we checked out and let us use their pool until we had to set off to the airport. Really good value for price and I would definitely recommend. 10/10 would stay again. Thankyou
Green Harbor Hotel & Service Apartment
4.4/516 Reviews
Patong Beach
Stayed here for 8 nights, and it’s a great place to stay in central Patong! Quiet yet near the action, we enjoyed the walk to the beach through OTOP Market, as always l plenty to see. Noi, Chris and Luke are really helpful and their Dog Sancho is so cute! On to the accommodation. It’s spotlessly clean (they have the best cleaners) the beds really comfortable and apartments compact but well equipped with good showers (rooms are nice and bright inside too) We had small waters daily and toiletries provided too for so for the price this is a fantastic spot! They pay attention to the environment too and use refillable shower and soaps which is great! The Pool is small as advised in their description but very clean and great to cool off in (outside shower too) we really enjoyed our stay and I highly recommend this place.
Nika Guesthouse
4.5/525 Reviews
Patong Beach
The guesthouse is located 15 minutes from the sea and twenty minutes from the shopping center. The owner is friendly and lives with his family. We need to improve the cleaning of the rooms because in 7 days nothing was cleaned for us. Otherwise the hotel is not bad!
Small Shells
4.3/58 Reviews
Patong Beach
There are many amenities near the school. It's not too far to walk anywhere. I think the cost of the car is expensive. The clean room is considered good value for money.
ASHLEE Heights Hotel Patong
4.1/5128 Reviews
Patong Beach
Pros: rooms are spacious, there are many restaurants and 7-11 near the hotel, good swimming pool on the rooftop, nice breakfast. Cons: cleaning could be improved, staff’s english is not that good, no view from window, stains on bed.
Cat Story Hotel Phuket
4.7/5170 Reviews
Patong Beach
Room: Very clean, with air conditioning, refrigerator, washing machine, and smoking area. Disposable toothbrush, slippers, mineral water. Hall: Many cats are very docile to touch, but they don’t shed much hair and don’t smell much, and the environment is very clean. Service: Luggage can be stored in the lobby, which is more convenient Location: Go out on the left and you will find 711. Another walk tops daily. It is more convenient to cross the bridge on the right and enter Patong Night Market. The noise is relatively low, after all, the sound insulation here is not very good, but there are not many people in this location, and I have not been woken up at night. If you hate cats, don't stay here. The Thai platform also prohibits cancellation of reservations.

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