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5 star

Craft Resort & Villas
4.3/540 Reviews

Craft Resort & Villas

Koh Sirey Phuket|1.38km from Nonthasak Marine
Not sure where to start….. I totally agree with the previous writer location is not good it’s miles away from decent activities, surrounding area is far from what you would expect from your holiday destination, yet alone somewhere claiming to be five star. The worst part about this is, the hotel is not self contained so you MUST go out for your meals. Unfortunately we did not see a local restaurant which look clean enough for us to enjoy a meal therefore we travelled each time to Phuket central which cost us 200 B each way (that’s not much but add it to your stay) Breakfast: what can I say……if you are use to rice or pasta for breakfast then you are ok. If you are also use to cold fried eggs sitting under a useless burner, likely breading millions of bacteria then you will be fine too…. I appreciate warm/hot countries normally have issues with flies but these flies are invited to breakfast as barely anything is covered and nothing kept hot. The gym: what gym I would say….just a few equipment in a small room The room: we had a swim up room and a private pool room. The swim up pool was cleaned regularly, not sure if this was daily but I give them the benefit of the doubt. The private pool was cleaned once during our 10 day stay and that was because I asked them to clean it. It was filthy and I wanted to enjoy it but even after they cleaned it I was afraid we would be infected by the mass of black moss sitting on the tiles. One big plus for the rooms was that on the surface it was clean. Unfortunately on our last day after my daughter was charged because her hair product had soiled to bed linen we identified the duvet and pillows were soiled. (What you don’t see can’t hurt you) Staff: in general I would say they were very nice but the day they presented my daughter with the sheets telling her to pay for them I realised they were pretty much two faced. I get that, they need to be nice because they are running a business but meeting such split characters whilst on holiday is something I don’t like at all. I pay my money to enjoy myself and I do not appreciate unprofessional mismanagement while I am on holiday. The experience was so bad the manager could not even bring herself to say good bye on our departure, yet she was present every other days. This could have ruined our holiday but thankfully craft was our base hotel while we travelled around Thailand.

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Top rated hotels in Phuket

Searching for hotels near Nonthasak Marine? Compare room rates and reviews to find your ideal stay.
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Siray Green Resort
4.3/517 Reviews
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Beautiful accommodation, the staff at the reception are the sweetest of people & the most helpful! The security gentleman, helped us out when we needed a taxi in the evening, he had one there in 5 minutes. Everywhere is clean, fresh bottles of water everyday, good shower, comfy bed, calm environment ! It’s perfect if you need a complete wind down !! Highly recommend !!!
Foto Hotel Phuket
4.3/5138 Reviews
Koh Sirey
Everything was good and spot on apart from the restaurant cafe, the 2 girls staff there was so rude and not forgivable. I really wanted to put down complaints on them etc. but at same time I don’t want to cause a scene with there jobs. Eventually they will get there share of karma. So rude and *****y over small things. If you don’t believe me go there yourselfs and experience there cafe bar with there service. I can’t even explain or start. There wrong in every aspect. Seems like they hate their jobs and lives. I had to take a sneak pic of them. I went to the restaurant in tide next door and there great Matthew the server was on point and was nice guy. We just ate there for 2 days
The Westin Siray Bay Resort & Spa, Phuket
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