The hotel lobby is very pretty with huge, gorgeous displays of Ecuadorian roses everywhere. The front desk staff is very nice, the buffet breakfast is excellent and there’s lots of bottle water available which you need at Quito’s altitude. The rooms are good size; there could be more outlets and please add USB ports. The sheets and towels are scratchy. They could use a coffee maker in the rooms. One of the restaurants, Raicés South American Fine Dining, was excellent. Do take the time to dine there.