My husband and I stayed in a studio budget room - number 16 for 2 nights. On our arrival at reception there was one person checking in at the time. The lady checking us in seemed overwhelmed that someone was waiting and was not very welcoming. She told us how much we owed and when we paid, proceeded to hand us the key. I asked if she had a map of the area and was handed a bit of paper. No welcome, "enjoy your stay" or anything. We got a better reception and a map from the volunteer welcoming those off the cruise ship and the ferry. The room was on level 1 and a bit of a struggle carrying 2 suitcases and backpacks up many stairs. It was clean and appeared to be recently painted with a newly tiled bathroom. However, the skylight in the bathroom gave away the age of the place as it hadn't been touched since the motel was built. It looked terrible. The hot water came through reasonably quick, the towels were of good quality but only a sachet of shampoo and conditioner provided and no tissues. There was a king size bed, a single bed, 2 old bedside chests with 1 drawer in each. A small ***** light on the wall above the chest of drawers which you had to get out of bed to turn on and a ceiling light. A small round wicker/glass table and 2 wicker chairs were crammed in against the front window. Some of the slats on the venetian blind were broken and the curtain was not much better than a piece of rag. One plus for us was the long bench space where we could put both suitcases up off the floor. It would have been better to have renovated the room in its entirety and made it more attractive. A bit overpriced compared to the previous 6 places we had stayed in on our road trip around New Zealand.