Parkside Resort

The resort itself was amazing! Went for a wedding that was booked a year in advanced, but the wedding coordinator for Parkside was not easy to work with. She was rude, and not helpful. When calling to pay for the rooms in the cabins, we were not told to ask for her specifically , so when we called the number on the website we were told that we didn’t have a reservation, and they couldn’t help us, because they don’t book weddings only cabins and told us to get the name of the cabin and call back, when we gave them the name of the cabin. So frustrating! When we finally figured out to call the coordinator, she was never there, we had to leave a message and sometimes it took her a full day to get back to us. When I, myself talked to her I asked about the final payment( since you pay for the full cabin) and I and the Groom were told 2 times that the Bride and Groom would get a final bill the week after the wedding, but the bride was told the final payment needed to made the week before the wedding. I would not recommend anyone to reserve the Lodge for a wedding, unless there is a different coordinator!

We went to Parkside Resort - Big Bear Retreat, this cabin was absolutely beautiful with breathtaking views. Cabin itself was very clean and the owners did an amazing job with the amenities. The huge porch was beautiful with a fire place and TV. Beds were very comfortable and clean. We would definitely rent this cabin again, it was everything we wanted. We did not want to leave.

This was our third visit to the resort and our second stay at “Majestic Mountain View,” and it’s one of those cabins where you wish you could spend the entire month. Evenings are magical, especially by the fireplace when the world outside darkens. Inside, the cabin is a masterpiece. The spacious balcony offered us a serene morning view, completely undisturbed by other cabins. The large windows throughout let you soak in the natural beauty from any spot in the cabin. The main living area and kitchen are beautifully decorated, making you feel like you’re deep in the woods while enjoying breathtaking views from the balcony. The cabin has plenty of bedrooms and bathrooms, and the kitchen was perfect for our family, who love to cook and grill on the balcony. It was fully stocked with all the cookware, dishes, and glassware we needed. The lower rec room and theater were a hit with my son and me; we enjoyed movies and pool games with a glass of wine on the side. The jacuzzi is a must, especially in the fall or winter. The property is well-maintained, with a large flat area in front for easy parking. We’re already planning our next visit!

What an amazing experience our families had at Parkside Resort this past week! The resort has so much to offer that we spent most of our time in Pigeon Forge hanging out in the cabin/resort lodge area. Staff was incredibly helpful and friendly! Cabin was clean with everything we needed already there. We even used the BBQ Grill which came with all the utensils needed to cook. The lodge area has an indoor and outdoor pool with water slides. We got a round in of Putt Putt which is free to play (18 holes). Make sure to order the fried Oreos and fries from the grill while sitting poolside. And let’s not forget the gym! Free weights, cardio equipment, benches, and let’s not forget the cool signs they have in there for some added motivation. The views from the cabin were breathtaking as well. Oh and buy your Dollywood tickets at the front desk. They were cheaper than buying them at Dollywood. Saved about $14 a person this way. Just an all around amazing experiences! We will be back again very soon!

"A Peaceful Easy Feeling" was everything the website described! Plenty of room, multiple bedrooms/bathrooms on each floor. Everything was clean and ready for us to enjoy our week. Just like the cabin name, it was "peaceful"! A washer/dryer is available. Huge kitchen with basically everything you might need from the stove, microwave, refrigerator, dishwasher, cooking equipment, gas grill, and so many other items. Fun game room with 2 upright arcade games that each have 20+ games from the 80s, mini shuffle board, full size pool table, card games for the kids, and even a mini fridge in that room. The theater room is neat, but no movies supplied. From what we could figure out, you had to have a streaming service (Disney, Netflix, etc) or take your chances flipping through the tv channels. This was the only disappointing experience of our week. Each floor has a deck with a beautiful view of the Smokey Mountains. The hot tub was wonderful for relaxing in the evening. Bedrooms are a good size, comfortable beds and TVs are in each room all over the cabin. Over the week, we used and enjoyed nearly every inch of this heaven away from home.

Once again, our family had an amazing experience at Parkside! The staff made sure all our needs were met and that we had a wonderful vacation and holiday. We have been coming here for year and can’t wait until next year!

I recently stayed at Awesome Mountain Sunsets which is in Parkside Resort with my family which, and it was definitely a trip to remember. The cabin was great – TONS of kitchen and entertaining space which was perfect for our large group. We ventured into Gatlinburg to try out the Moonshine we’d heard so much about and eat at the Old Mill Restaurant (their corn chowder is amazing). We spent most of our time hanging around the cabin which was easy to do with the hot tub, movie room and game room. We will definitely be back to see even more Awesome Mountain Sunsets from this cabin.

We have visited Parkside Resort on multiple occasions. We recently stayed at Bear-Riffic view for a week with family. We stayed previously in Cabin Fever with friends and have stayed in both Bear Hugs and Deer Haven with our children. Every visit has been beyond expectations. All of the cabins are decorated beyond belief and were in immaculate condition when we arrived. We visit at least twice a year. The staff is always super friendly and accommodating. The resort is beautiful. They have both an indoor and outdoor pool that the kids love. The hot tub at the cabins were a special treat to relax in while the kids played in the game rooms, which were loaded with top quality arcade games and a pool table. And being able to have food from the on-site grill / restaurant delivered promptly to our cabins allowed for ease of vacationing. I highly recommend this resort and all of these cabins that we have experienced.

This has been our fifth year staying in a Parkside cabin. We’ve been coming to Gatlinburg/Pigeon Forge area for 25 years; during which we’ve had the sometimes pleasure of staying in lovely chalet accommodations. Then our family found Parkside, and we will never stay anywhere else. Our favorite cabin is Bear Hugs, a huge five bedroom gorgeous and amenity-packed cabin with a fabulous view; but, since it was already booked this year, we decided to stay in A Bear-Riffic View. And Wow!! It’s just as gorgeous and just as superbly decorated as Hugs. The attention to detail that the owners paid in designing and decorating - down to the littlest light switch and soap dispenser - is just astonishing and utterly charming. The games rooms are over the top and there are so many areas to gather together in small groups or large to keep our family entertained… there are even televisions with the Jacuzzis and every room has a balcony. Then there is the main kitchen stocked with every utensil imaginable, adorable bedding in each unique bedroom, holiday decorations on the black bears, and a barbecue grill on the deck, seating galore, views of the mountains that we will never get tired of. sigh. It’s impossible to not want to stay forever. Thank you Parkside, we will see you next year!!