Guohui International Hotel

Guohui International Hotel Reviews

Guohui International Hotel

Building 4, Jinjingwan Business Operation Center, Comprehensive Experimental Area, Pingtan, Fujian, ChinaView Hotel Details
Guohui International Hotel
Guohui International HotelGuohui International HotelGuohui International Hotel
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Guohui International Hotel Guest Reviews

4.7/5
Outstanding
1900 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1900)
Positive reviews(1852)
Reviews with photos/video(461)
Large rooms(276)
Delicious breakfast(251)
Perfect for kids(137)
Friendly front desk staff(113)
Great swimming pool(84)
Offers pick-up/drop-offs(58)
Has facilities for children(21)
Luxurious(20)
Negative reviews(48)
Anonymous User
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 10, 2024
The hotel was super clean and well furnished. However, I feel that the service could be improved. The receptionist who helped with my check in felt unfriendly, she was frowning and sighing the entire time and the housekeeping ladies was knocking and ringing on my doorbell repeatedly even when I have a late check out.
Response from Property: Dear Sir/MadamFirst of all, thank you very much for staying at Pingtan Guohui International Hotel. We are deeply sorry for what happened during your stay! The hotel attaches great importance to it. Today, the general manager of the hotel had a conversation with the responsible persons of each department. Once again, we apologize sincerely for any inconvenience caused by our mistake in work!The front desk, guest rooms, security and other departments will hold meetings to strengthen employee training and criticize and punish on duty employees and supervisors regarding the service details and etiquette you provided. We welcome friends to come and relax in an inclusive city, and we hope that any service mistakes will not affect your gaming experience. We sincerely hope that you can give us another chance, and we will definitely make optimizations to show you our changes! Finally, I sincerely wish you a happy life and your dreams come true! Looking forward to your next stay!
Cabarkapa
Deluxe Double Room
Stayed in May 2023
Family
18 review
3.5/5
Posted on Jul 3, 2023
Hotel is located in quite area a bit further from the beach and if you have a car is convinient. Room was spacious and clean Swimming pool is located in another building and we were asked to pay for 15months old baby for using :)) Luckily other guests told us that water in the pool is too cold so we didnt go anyway, also I have checked by myself and it was truth. There was no many choices for breakfast. It was nice for the weekend trip but overall I think that was a bit overpriced for the service that you get
Response from Property: 對於這一點點的小瑕疵，我們特別特別的內疚，小夥伴們對您深表歉意，我們保證下次一定給您提供更好的入住感受！
Quentin
Superior Double Room
Stayed in Sep 2022
Couples
21 review
3.5/5
Posted on Oct 5, 2022
No mini bar, no room service, poor shower, poor breakfast. Definitely doesnt feel like 5 stars
Response from Property: Dear "Hui You", thank you for sharing your stay experience at Pingtan Guohui International Hotel. The hotel is located in the southwest of Pingtan District, adjacent to the Administrative Center of the Administrative Committee, and the nearby living facilities are complete and convenient. Sorry to give you a bad check-in experience, I wish you a happy life and all the best!
Guest User
Deluxe Family Room
Stayed in Nov 2024
Family
46 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The room was very clean, very satisfactory, clean, rich breakfast options, and located in the county town, convenient to go anywhere. Pingtan is very windy in this season, and you can hear a very loud wind in the room at night.
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Response from Property: 非常感謝您對我們酒店房間表示認可，客房超乾淨衞生，酒店位置超好在政府服務中心，周邊餐飲一條街有各種美食茶飲 ，開車到各個景點預計都在20分鐘左右，交通非常方便。感謝您選擇我們的酒店並留下好評，期待着下一次為您服務，祝您生活愉快.事事順利！
Guest User
Superior Double Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Taking advantage of the low hotel prices in the off-season, my family went to Pingtan Island to enjoy the sea breeze. We carefully selected the Guohui Hotel. The upgraded family room was super large, which surprised us. The service was excellent and the details were in place. The hotel has a great location and a large parking lot at the entrance of the hotel. It is convenient for travel among the surrounding high-rise buildings. One kilometer straight from the hotel exit is the Bay Park and Pingtan Citizen Square, and then there is the sea.
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Response from Property: Thank you for your five-star praise for the overall service environment of our hotel. The hotel is designed for leisure and vacation, just to provide you with a comfortable environment, so our hotel rooms are larger than those of ordinary star-rated hotels. Opposite the hotel is Pingtan Citizen Square, and 500 meters ahead is the outlet of Ruyi Lake Bay Park. Some of the high-rise rooms in the hotel can see the sea. We sincerely invite you to visit during the Blue Tears period from March to April next year. All our Guohui Hotel staff are looking forward to your stay in our hotel again. Wish you: all your wishes come true!
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Facilities: Very good Hygiene: Very good Environment: OK Service: Very good Pingtan High-speed Railway Station pick-up service: Call ahead to communicate, the service is enthusiastic, although I didn't feel the driver's skills (I drove myself) Welcome fruit: Fresh, clean and delicious, and the time to deliver to the room was also very fast
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Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Pingtan Guohui International Hotel. We are very happy to thank you for your five-star praise for the overall service environment of our hotel. I have shared your encouragement with the management. All of us at Guohui Hotel are looking forward to your stay at our hotel again. Wish you all your wishes come true!
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Booking a room at this time is cost-effective. The room is large. The upgraded room type has at least 70 square meters of floor-to-ceiling windows, which is considered a sea view room! There is a pick-up service and fruit delivery. Overall, it is very good. The service environment is really good and the decoration is very high-end.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise for the overall service environment of our hotel. Yes, dear, some of the rooms on the high floors of our hotel have sea views. When the weather is good, you can also see the sunset, which is very beautiful. All of us at Guohui Hotel are looking forward to your stay in our hotel again. Wish you: all your wishes come true!
Wukuaizuotu
Superior Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is very big, the surrounding environment is really good, there are many places to eat, and there are more than a dozen milk tea and coffee shops. The hotel contacted us after booking, and the service was really good! I can see the sea from this room. Although it is a little blocked, the sunset is so beautiful!!! Next to the hotel is the municipal center, and opposite there is a large bay park that leads directly to the sea!!!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Pingtan Guohui International Hotel. We are very happy to thank you for your five-star praise for the overall service environment of our hotel. I have shared your encouragement with the management. All of us at Guohui Hotel are looking forward to your stay at our hotel again. Wish you all your wishes come true!
Guest User
Superior Double Room
Stayed in Nov 2024
Other
10 review
5.0/5
Outstanding
Posted on Dec 27, 2024
This is a hotel that is highly recommended when visiting Pingtan. The overall staff service is good, the environment is hygienic, and the breakfast is rich. Butler Liu Jie called us when we arrived at the airport. During our stay, we were given complete information based on our needs. I will choose him again if I have the chance.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you for highly recommending Pingtan Guohui Hotel. Our hotel has extremely high standards for service and environmental sanitation, and we are very happy to bring you a good stay experience. We sincerely invite you to visit our beautiful Pingtan Island during the Blue Tears viewing period from March to April 2025. We will definitely provide you with a worry-free and comfortable vacation experience again. Wish you well!
Jiazhen
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 29, 2024
The service attitude of the counter staff is excellent and they can respond to solve the problem immediately. This time, I booked a room online because my friend was temporarily unable to travel with me. When I unsubscribed on the platform, the control was not complete and the room was not refunded. When I checked in, I asked the counter staff Thank you very much for your help to successfully complete the check-out problem.
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Response from Property: 您好！感謝您對我們酒店的支持，聽起來您在這次網絡訂房退房過程中遇到了一些小插曲，但幸運的是，酒店前台的工作人員提供了非常優質的服務，成功幫您解決了問題。如您再次入住我們酒店遇到任何問題您都可以聯繫我們工作人員。願您身體健康，生活愉快，一切安好！
XiaonuoA11
Executive Suite
Stayed in Oct 2024
Other
24 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The hotel is located in a quiet and convenient location in a busy city. There is a dedicated parking lot for easy parking. The hotel lobby is elegant and grand. The incense in the lobby is also elegant and refreshing. The hotel breakfast is rich and varied. The concierge, front desk staff, cleaning auntie and other service staff in the hotel are very friendly and enthusiastic. They greet each other when they meet. The hotel's food delivery robot is very cute. The cleaning auntie cleans the hotel room spotlessly clean and tidy every day. The suite has a large space and a wide video. The city view is beautiful both during the day and at night. It was a very pleasant stay. I will come again if I have the chance in the future. In addition, I am grateful to everyone who has worked hard since I moved in. I wish you a warm heart. We will meet again in the mountains and rivers. Thank you
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6/9
Response from Property: You said that mountains and rivers will bring us together, and I also hope that we will meet again. May time live up to our deep affection, and the years be peaceful. In the future, we will definitely meet again at some beautiful moment. In the future, no matter where you are, I hope you can keep a happy mood and enjoy every moment of life. If there are other moments that need help or sharing, please feel free to let me know. I wish you all the best!
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
It was a great stay. The facilities and equipment were first-class. Although I had never met the housekeeper Liu Jie, he cared about everything, from check-in at the front desk to breakfast. Through the service, I saw that the professional level of hotel management is first-class in the country. I highly recommend it.
Original TextTranslated by Google
Response from Property: 尊敬的客人！感謝您選擇我們的酒店並留下好評，很榮幸為您此次的平潭之旅增光添彩思，您的滿意就是對我們最大的鼓勵！✌期待着下一次為您服務，祝您生活愉快.工作順利！
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
I happened to see the Cross-Strait Youth Film Festival while staying at the hotel. Simon Yam and Zhang Yuqi were staying at the hotel. I was lucky, which means the hotel is pretty good. The service was really good and the hygiene was good. They sent us fruit. They also picked us up from the train station for free. They added contact information and sent us travel guides and food recommendations. It was really good.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的評價，我們很榮幸能夠為您服務，並讓您度過了美好的時光。我們會繼續努力，讓您的下一次入住更加愉悦。
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Helped to upgrade the room. The room is big and the service is good. There is a pick-up service at the island station. After booking the room, the driver was arranged to contact us. The car is a 7-seater car, clean. The driver's service is also very good. I went to the gym on the 32nd floor of the hotel to exercise. The view is still very good. The outdoor swimming pool is a little cold and I didn't go in. Everything else is very good
Original TextTranslated by Google
Response from Property: 尊敬的客人！我們一直致力於為客人提供專業.貼心.高效的服務，讓每位客人在這裏都能夠感受到家的温馨。同時，我們也非常注重酒店的設施和環境，讓客人可以享受到舒適的住宿體驗（●'◡'●）
Guest User
Superior Double Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel service is good, with butler service throughout the whole process. I specifically asked to park the car in the ground parking lot. The butler's service is really good. I asked if I wanted to turn on the air conditioner in advance. I didn't ask for it to be turned on because the weather was fine. The hygiene is very good. There is a Fujian-style Laohua for breakfast, which is delicious. It is not far from Pingtan's attractions by car, about 30 minutes, which is quite convenient. I will recommend it to my friends who are going to play there
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Response from Property: 親！ 感謝您的入住及五星好評！我們深知客人的滿意度是酒店發展的基礎，因此我們一直在不斷完善和提高我們的服務和設施。我們鼓勵員工不斷學習和進步，為客人提供完美的服務體驗，讓每一位客人都感受到我們的用心和關愛，期待和您的再次相遇！！！