Safestay Pisa Centrale

Safestay Pisa Centrale Reviews

Safestay Pisa Centrale

Via Filippo Corridoni, 29, Pisa, ItalyView Hotel Details
Safestay Pisa Centrale
Safestay Pisa CentraleSafestay Pisa CentraleSafestay Pisa Centrale
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Safestay Pisa Centrale Guest Reviews

3.9/5
Good
40 review
Verified reviews
Location3.9
Amenities4.0
Service3.9
Cleanliness4.0
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All Reviews(40)
Positive reviews(28)
Reviews with photos/video(10)
Negative reviews(12)
Guest User
Bed in a 4-Bed Mixed Dormitory with Ensuite Bathroom
Stayed in May 2022
Friends
122 review
5.0/5
Outstanding
Posted on May 28, 2022
Good location, nearby the train station and have some restaurants nearby as well, hostel also did the buffet, it is so good
PurexitongParacetamol
Bed in 6-Bed Mixed Dormitory Room
Stayed in Dec 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The location is good, very close to the station. There are many restaurants nearby, including Chinese restaurants, and the prices are quite affordable in Italy. Although it scored a full 5 points, the internal facilities were average and overall lackluster.
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Guest User
Bed in a 4-Bed Mixed Dormitory with Ensuite Bathroom
Stayed in Jul 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jul 31, 2023
Very good, worth recommending
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Guest User
Bed in 6-Bed Mixed Dormitory Room Ensuite
Stayed in May 2024
Friends
10 review
3.5/5
Posted on May 14, 2024
服務一般,室友很友好,很性感
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georgia may b
Stayed in Mar 2024
Solo travelers
4.0/5
Very Good
Posted on Mar 14, 2024
Great location (close to airport and train station), everything was clean and there was a bathroom en suite to the dorm. Checking in and out was very easy and there seemed like there was plenty of opportunities to meet people however I was only there one night.
Response from Property: Hello Georgia, Thank you for taking the time to share your experience at our hostel! We're delighted to hear that you enjoyed our convenient location near the airport and train station. Maintaining cleanliness is a top priority for us, so we're glad you found everything to be clean during your stay. It's fantastic to hear that you found the en suite bathroom in the dorm convenient. We aim to provide our guests with hassle-free experiences, so we're pleased that the check-in and check-out process was smooth for you. Regards, Jay
Seaside13785627045
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 7, 2024
This is perfect place if you r transiting through — or as a central point to explore the region. I would most definitely consider it again — I live in Prague so this is completely reasonable! Florence is only an hour away — but — there are other gems in the area to check out! Great wifi The hostel arranges foe social activities every night — widely posted. The reception area is bright, warm & welcoming. I just wish I could have stayed longer! No need to go out & find somewhere — quite an oasis! The staff were all genuinely friendly. I felt comfortable immediately. They paid close attention to my questions, no matter how “small” my questions were! And — I really appreciated the 24 hour access to reception — I had a cappuccino @ 5:00am before walking to the airport! 5 min from Pisa Central, 15 walk to the international airport — and a comfortable 30 minute walk to the Tower. The restaurant reception area was bright & clean. The bathrooms were kept clean & smelt nice! Everything looked fresh…
Response from Property: Thank you so much for taking the time to share your experience at our hostel! We're very happy to hear that you found our location convenient for both transit and exploration of the region. It's nice to know that you felt immediately comfortable and welcomed by our friendly staff, and we're glad you enjoyed the social activities we organize. We're delighted that you appreciated the cleanliness of our facilities, from the reception area to the bathrooms. We strive to maintain a bright, clean, and inviting atmosphere for all our guests. It's great to hear that you made use of our 24-hour reception and enjoyed a cappuccino bright and early before heading to the airport. We understand the importance of being available to assist our guests at any time. Thank you for considering us for your future stays, and we look forward to welcoming you back whenever your travels bring you to our area again!
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
I could NOT recommend this place more!!!! It is INCREDIBLE. The staff was so kind, readily available, and helpful. It is a very nice building and very clean. There was constantly food available, and they had a HUGE selection! We only had one night here, and we wish we had more. There was a great social scene, with people constantly on the patio. There were a lot of mosquitos in the room, because they keep the front door open, but that didn't impact our stay.
Response from Property: Dear Guest, Many thanks for taking the time to write about your experience at Safestay Pisa Centrale. We are very happy tor ead that you have enjoyed your stay with us and hope to see you again in the future! All the best! Safestay Pisa Reception Team
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Great location, friendly staff, facilities, laundry machine, luggage storage, nice common area with a bar and dining. Very nice court yard to sit outside. A place has also elevator. Simple, but it has everything you need. Right behind the train station and 15 minutes walk from the airport. Highly recommend!
Response from Property: Dear Guest, many thanks for taking the time to share your opinion with us! We're glad to see that you enjoyed your experience at our Safestay Pisa Centrale Hostel, it's great to read that you appreciated our facilities and services. We really hope to see you again and soon, all the best to you! Safestay Pisa Team
murada001
Stayed in Jan 2024
Family
3.0/5
Posted on Jan 15, 2024
The hostel location is good, about 8 mins walk from Pisa Centrale. The area is also very close to Carrefour if you want to stock up on basic snacks and beverages. The check in process was too slow. They made us fill out passport details for each person instead of them scanning or copying passport details. They can improve on this. They are also charging too much for some basic things. For example each towel is 4 euro, keeping bags in storage is 3 euro per bag. They need to re-think think to be competitive with other hotels. Bathroom can also be improved. Hand soap system was not working, bath soap not provided and shower space just to small for even skinny person.
Response from Property: Ciao Murada, Thank you for leaving us your feedback. We are more than happy you enjoyed the location of our hostel. Thank you also for mentioning the things we still have to work on, we will surely keep an eye on them and try to improve as soon as we can. If there were any issues with the hand soap system, you could inform our staff about it. We would be happy to help and to find a solution to that. Thank you for your stay. We hope to see you soon in the future. Kind regards, Oliwia
Traveler01787925924
Stayed in Oct 2023
Solo travelers
1.0/5
Posted on Oct 31, 2023
Terrible place. Over the top to expensive. Prices are more like Russian roulette. Parties untill 2 am in the night in the garden. You can only pay with a creditcard, in a hostel!!! Better go to a hotel. Don't understand that accomodation sites still deal with safe stay Pisa.
Response from Property: Dear Traveler, we are extremly sorry to read you did not have a nice experience and that aspects such as the room prices and our cards only payment (which is usually very much appreciated by our guests), did disappoint you and did not meet your expectations. Please consider that room rates are availability based, and can drop or slightly be higher, depending on the demand. We still hope to be able to host you again, and surely offer a better experience. Best regards from Pisa Vito
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Really nice hostel, I enjoyed my stay with my friends ; the staff is one of the best I met and the cleaning is perfect ! Recommended at 100%. Near the airport at walking distance is a plus ! No taxi or bus needed.
Response from Property: Thank you for sharing your positive experience with us on tripadvisor. The satisfaction of our guests is our main goal! We hope to see you again soon. Safestay Pisa team.
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Location very handy close to Pisa Centrale train station and 12 minutes walk to Pisa Airport, also walking to the leaning tower of Pisa (around 25 minutes). Very lively scene, among the most active I’ve seen, lots of travellers hanging out in their beuatiful backyard. Good bar, some interesting custom cocktails, nice service. Lots of food options available, including a 24/7 pasta menu.
Response from Property: Thankyou for your review about your experience, were are very pleased with your words, Simona! We are sure that you will come back soon. thank you once again for choosing Safestay! The Safestay Pisa Team
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The staff was amazing, really friendly and helpful. There is a space to store luggage after checking out so it’s great if you want to explore the city without the suitcase. There is also a bar where you can grab a beer, coffe, snacks or even pasta 24H. I really enjoyed staying at the hostel, it also has a nice outdoor area to chill and get to know other people in the evenings.
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Thank you to Safestay Hostel for the wonderful experience! We were warmly welcomed as soon as we walked through the door. This place is so well-run and organized! The staff is so friendly and gave us so many helpful tips on where to go and what to see in Pisa. I have missed staying in youth hostels the past years since we now travel with our 5-year-old child and most of the time we cannot stay in hostels unless there is a private family room. I was so excited to see that this youth hostel had a private family room with bunkbeds and I booked it right away! It was my daughter's favorite room of our entire trip. She loved the bunk beds. The room was really big and a nice clean modern bathroom too. The whole place looked so colorful and fun. One of the nicest hostels I have ever seen. There is a big outdoor area with tables and places to sit. The entire reception area looks like a fun cafe to hang out. Great job! We would love to stay here again!
Guest User
Stayed in Sep 2023
Friends
0 review
1.0/5
Posted on Sep 27, 2023
It’s a nice environment but the management are really horrible people. Based on my experience, I wouldn’t trust them with anything. I strongly recommend you find another hostel to stay in. We made a mistake regarding bike storage. That was our fault. We did everything possible to find an option - obviously including paying extra money. The manager on duty wouldn’t discuss any options and threatened to call the police. The main manager wouldn’t even speak to us. We were polite throughout - but of course we tried many times to find a solution - but the man in charge (not a manager) was very unreasonable. I’ve stayed in many places across Europe and have travelled through Asia using hostels all the way. This is the worst place I’ve ever stayed - simply because of the management. I don’t normally write reviews - good or bad - but I have to recommend you don’t trust these people and find somewhere else to stay.