The rooms are great - clean, new, comfortable. The two big problems are that if you aren’t there for the tech center, it’s not convenient to anything. Buses run only to downtown not to any other neighborhood.
We also had a negative experience with the check in staff. We were early (like 10:30am) after flying in from Raleigh. I always ask to see if there’s a room available early. Most hotels check and the answer is either yes (and we check in) or no (and they store luggage until it’s available). This time it felt like it was a major effort for the staff to get up from their stool and check on availability. I was told repeatedly that she could get in trouble for even checking. Miraculously there was a room available and we were able to check in, but the experience left a bad taste in my mouth.