Guest User
June 10, 2024
Having spent the night in all 50 states on hundreds of road trips, I'll boldly declare Etage to be my favorite hotel experience in America, ever! You can live like a king in these spacious suites with full kitchens, sweeping city views, and lovely bathrooms. The rooftop terrace and basketball court are quite impressive. The room was exceptionally clean and the 12th floor living space outside the rooms is remarkable. You get so much for the price! It's unfortunate that downtown Pittsburgh has little to do and almost nowhere decent to eat. But the easy walk to Pirates and Steelers games makes this hotel a win (if it's within your price range). Yes, customer service is miserable as others have stated. They should replace the entire staff with competent employees. And yes, the garage runs $30 per 24 hours so you'll have to pay to park. And there is no way a large SUV will fit in those tiny spaces. But my average-sized SUV had no problem, and expensive parking is just part of staying downtown in a big city. But everything else about the stay was magical! Tip: I was told to park in the garage and press L in the elevator to access the lobby for check in. After seemingly getting stuck in the elevator with L not working and the call button being ignored, I realized that pressing 1 will take you to the right level. After that, you'll have a key card and be able to access any floor of the condo. Tip: The rooftop is not accessible by the lobby elevators, but the elevator toward the back of each floor and also behind the lobby will get the job done.