Plano Hotels with Wi-Fi

The gentleman that was working the front desk the Saturday morning during our stay was extremely accommodating and friendly! I wish I would’ve gotten his name. 1 of the female staff (7a-3p shift when we checked in on Friday) was very friendly when I was speaking with her.. the gentleman that I’m guessing is an AGM type that was “checking” cleaned rooms before check-in on Friday never once acknowledged us even when standing in front of us... and the female 2nd shift employee was a typical 2nd shift employee. Busy with everything going on, but nice enough. The room was well enough clean, except the carpet needed to be vacuumed. It would’ve been good if the syringe with other trash in the parking lot would have been picked up at some point during our 3 day stay. But for the rate, guess beggars shouldn’t be choosers.

I reserved a suite for my mom and me to stay in for 1 night as she was having surgery next door at the heart hospital. I was checked in a timely manner and my room looked like the pictures on the website. It was fairly clean except for all the dog hair on the floor and food crumbs left over from previous guests in multiple places on the carpet! It was clear they skipped the vacuming! I slept on the pull out sofa and I checked upon arrival for sheets and blankets. I didn't see a blanket and called to the front desk the man working there was very irritated that I asked for a blanket. he said I could come get one. So with my room being the farthest from lobby, I made my way down there. No blankets!! I was told and no offer to get me one. When I did verify and asked are u sure? He said he'd go tear up a bed for me and bring it to me! That is when i notified him of the pet hair and food. he was not happy that i asked for housekeeping to come and vacuum! So beware he's a little crabby!! I used the fitness room which needs help! Very minimal! The breakfast was served in the mornig but n o details at chek in when it was hours etc! It was okay . typical hotel breakfast nothing to brag about! All in all it fit our needs for a overnight stay!

For self-driving travel, it is located on the edge of the highway, and the high-speed noise is quite loud at night, so the transportation is convenient, but it is not suitable for guests who have high requirements for quiet sleep at night.

Management was extremely rude and disrespectful regarding their breakfast dining rules. Kitchen staff came out and uncovered our plates to count how much food we each had. Which was only one waffle a plate and we are a family size of 7. Then as we were going to head outdoors to our car to eat. They began yelling saying can't you read you can't bring food out. We then told them we were going to our vehicle in which they proceeded to say we were lying. So we threw the plates away. When we told them we threw it away they still proceeded to say we were lying about that and ran behind the desk asking for our room number and Ids, and then grabbed the phones threatening to call police over something so simple. We were trying to handle it respectfully but they escalated the situation. Plus, they all spoke Spanish. We also witness them yell at a Spanish speaking woman because she arrived to breakfast 5 minutes late and the kitchen woman snatched the plates out of her hands and told her No very loudly and to go back to her room, breakfast is at 9:00. I will never stay at this establishment again and would advise others to beware of how they talk to customers.

Convenient transportation, convenient parking, good swimming pool, moderate breakfast, is a standard American medium-sized hotel, good value for money, can be used as a good choice for accommodation in the Plano area.

Overall good, the address of the hotel is also relatively safe, it is not convenient to enter and exit, on the highway, but the United States is big, it is necessary to have a car.

We stay at this property at least 6 times in the year because my husband business. We are always more than happy. We always see a improvement. Is very clean and excellent service at this location. Breakfast is amazing and the staff is very professional.

This hotel is in a spectacular location. LOVE, LOVE, LOVE!!! I can not wait to return. Fantastic customer service, extremely clean, and perfect location. The rooms are nice and extremely comfortable. The only thing I was not a fan of is the the restroom barn door style. If the door was completely closed to one side then you could still see through the crack of the other side. Also, they charge for Wi-Fi. However, I have nothing negative to say about the hotel. I would recommend it and God willing will return.

I am currently staying at this property and have been here nearly 3 weeks after relocating from Ohio. I selected this property because of the location. It is in a new area (very safe) just NE of 75 and 190. Transportation pros: It's ON 190 (Bush). I can exit the hotel and jump on 190 without waiting at a light, then I can go any direction very quickly. If I want to head east, there is a u-turn bypass to head east on 190. Again, no light. It's just ridiculously convenient to everything. If I wanted to, the Cityline stop on DART is just a minute away and it is a safe station. You can get all the way to DFW on the DART rail, FYI. Meals, food, and extras pros: Almost directly across the highway is Cityline. Whole Foods and tons of restaurant options. There is a massive city park right there with trails, as well. A couple of blocks behind is the super cute downtown Plano area with other excellent dining options. Obviously there are tons of retailers all over the area, so really you can stay quite close for anything you need. Accommodation pros: Clean and very functional room. I am on the end of the building, close to my car. I have the option to park outside or in the garage, which is nice in the unpredictable Texas winter. Great amenities, gym/pool. The gym is always available when I have wanted to use it. I have used the laundry throughout my stay, which is very convenient. I've grabbed free breakfast quite a few times. Good breakfast choices considering the pandemic, really. I make jewelry and have to ship stuff frequently, so access to a printer for shipping labels has been a blessing, as well. I wasn't sure how I would manage that during my stay. I prefer to clean my room myself and they have accommodated that request without any issues. The staff is very nice and seem to enjoy their jobs. Lastly, the property feels safe. I don't see random people hanging around anywhere and I have not noticed noise from other guests. I would highly recommend staying here for all these reasons, but I cannot express enough how nice it is to be able to get on the road so easily. Side roads can be congested in the Richardson/Plano area and the location of this hotel saves me about 15 minutes every morning as I head out.

Love this place It’s home away from home Friendly staff and clean