Santuario Playa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Santuario Playa
Health Protected
1 Av. Norte entre Calle 24 y 26, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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Santuario Playa is in the heart of Playa del Carmen, within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. This hotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 2.2 mi (3.6 km) from Playacar Golf Club.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 58 Reviews
Amenities
Outdoor Swimming PoolMassage RoomChildren's PlaygroundLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Cancún International Airport
(55.7 km)
Landmarks: Mamita's Beach Club
(320m)
Landmarks: Quinta Avenida
(350m)
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Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
Single Bed in Male Dormitory Room Hostel
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
City View
Electric Fan
Towel
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6
Single Bed in Female Dormitory Room Hostel
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
City View
Electric Fan
Towel
Check Availability
30
Master Suite 2 Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
City View
Electric Fan
Towel
Check Availability
16
Presidential Suite
2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
City View
Electric Fan
Towel
Check Availability
Guest Reviews(58)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guadalupe
January 1, 2024
Check in dos horas después de la llegada y la habitación sucia
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Nancy
December 23, 2023
Hola el lugar no esta muy limpió, y no pasaban hacer limpieza al cuarto.
El desayuno continental no es asi, solo ofrecieron chilaquiles y nada de fruta.
Y se que playa es una zona de bares , pero justo enfrente de mi habitación y el bar y gente gritando no se logra descansar
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Guest User
March 11, 2024
La piscina es muy pequeña y sucia, ni siquiera me atreví a nadar en ella. La conexión Wi-Fi es muy mala en la zona común y catastrófica en la habitación. El “desayuno incluido” se reduce al mínimo, tiene derecho a una rebanada de pan de molde, 2 huevos con jamón o queso y 1 café malo. ¡Si quieres tostadas extra, es extra! El jardín tiene mucha sombra, demasiado de hecho, no hay sitio para nadie que quiera sent**** al sol. Tuvimos 2 días sin agua El único punto positivo es que la habitación es espaciosa, con sala de estar y una cocina, pero desagraciadamente no está muy limpia
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Guest User
March 7, 2024
A DECONSEILLER!!!!!. Nous étions plusieurs couples à y séjourner et nous avons été volés dans notre chambre ( 6 sur 10 chambres) . Y compris dans les coffres. Pas d'eau chaude, pas de douche correcte, propreté pas top. Panne d'eau, pot de cafetière cassé et pas remplacé durant le séjour. La réception s'en fout royalement. Nous avons rencontré le soi-disant Manager pour le vol en question et en fait, ce n'est que le ramasseur de draps. Beaucoup de magouilles . ATTENTION!!!!!
Guest User
March 7, 2024
Honteux et vol dans les chambres. Sale, pas d'eau chaude, piscine plus que douteuse. Mais surtout il y a eu vol dans 6 de nos 10 chambres réservées. La réception n'en a rien à faire et le petit-déjeuner , rien de bien. La propreté ne fait pas partie de l'hôtel.
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Hiroshi
December 1, 2023
There is no signboard with the hotel name. The music from the nearby bar continues until around midnight and is very noisy. There are many dark and suspicious shops compared to the main street.Residents' personal belongings were scattered throughout the dormitory's kitchen and shared shower room. I stayed there just to sleep, but I don't think I can survive there.
Ivan Blumenfeld
November 21, 2023
Ran down property. Not recommendable. Good location but overall a bad stay.
Guest User
December 29, 2023
This hotel is classified as a 3 1/2 stars hotel. It is not. The facility is old, dirty and outdated with cheap bright white lighting in the rooms. There is no hot water, barely any soap or shampoo provided. Toilet doesn’t flush properly. And the wifi never works.
Reyna
September 18, 2023
The doorknob to my room was broken. Towels are very old, torn and dirty looking. Shower head squirts water from 9 tiny holes. Bathroom smells like urine. Staircase to room is dirty with stains.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 11:30–12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 44
Santuario Playa is in the heart of Playa del Carmen, within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. This hotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 2.2 mi (3.6 km) from Playacar Golf Club.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Santuario Playa. A complimentary continental breakfast is served daily from 7:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and a turndown service, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Santuario Playa. A complimentary continental breakfast is served daily from 7:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and a turndown service, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Massage Room
Children's Playground
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Show More