Riu Yucatan - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Riu Yucatan - All Inclusive

Health Protected
AVENIDA XAMAN-HA, MANZANA 3, LOTE 1, CONDOMINIO PLAYACAR, Playa del Carmen, Quintana Roo 77710, Mexico
Show on Map
With a stay at Riu Yucatan - All Inclusive in Playa del Carmen (Playacar), you'll be a 3-minute drive from Playacar Golf Club and 9 minutes from Xplor Theme Park. This all-inclusive property is 2 mi (3.2 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xcaret Eco Theme Park.Show More
We Price Match
hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
ParkingFree24-Hour Front Desk
All Amenities
Surroundings
Airport: Cozumel International Airport
(37.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room
1

Standard Double Room

1 King bed or 2 Double bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Junior Suite
1

Junior Suite

1 King bed or 2 Double bed
Free Wi-Fi
Private Bath
Minibar
TV
Electric Fan
Room Details
Check Availability

Guest Reviews(100)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
Hotel situado junto á praia. Funcionários do hotel muito simpáticos, restaurantes com comida variada, e com qualidade. Quartos de um hotel 5 estrelas podiam ser melhores.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
The Hotel was perfect, food was outstanding and the complex was immaculate. Staff very friendly and helpful with anything you might want to know. I would definitely return. Very safe walking around outside the complex even at night. Trips were well organised and a reasonable price.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2024
Acabo de regresar de Playa del Carmen. Maravilloso como siempre. Sin contar el hotel Riu Yucatan. He estado, creo, en suficientes hoteles para poder comparar. El Riu Yucatan es el peor de todos, con mucha diferencia Comenzaré pir las habitaciones: Están muy viejas, necesitan una remuneración urgente. Se trata de varios edificios de 3 plantas. Pronto por la mañana empieza el movimiento de cabritos de la limpieza y, a veces, las boces entre los limpiadores de piso a piso. La cama, normaliza. La ducha y el lavabo muy viejos y desgastados. Sigo con los restaurantes, por llamarlos así. En sí, solo hay un restaurante Italiano pequeño y uno asiático, también pequeño. Esos son cerrados, con aire acondicionado. Un lujo en este hotel. La comida muy mediocre, tirando a mala. Luego están los buffets de desayuno, comida y cena. Qué decir!!. Estaban abiertos, con 40 grados y sensación térmica de 45 o más sin aire acondicionado!!!!!!. Para morirse. El buffet del desayuno, lo único que podríamos decir que decente. El resto para olvidar. El buffet de la comida es un restaurante totalmente abierto que está entre la playa y la piscina. Un despropósito. Allí no había quien comiera con ese calor. La comida no pisia ser más mala. Lis fritos congelados, las pizzas congeladas, la pasta aguada, los guisos con mucha grasa. De verdad, no encontrábamos algo apetecible. En un TI por favor. No es de creer, pero he llegado más delgada de lo que fui. Lis helados totalmente derretimos. Lis postres todos los días y fueron muchos, Los mismos !!!. Ah, algo importante, al estar abierto entraban pájaros. Al principio nos pareció gracioso. Hasta que en días distintos vimos que Lis pájaros se pisaban donde estaba expuesta la comida...Y LOS VIMOS DEFECAND!!!. Asqueroso. No entiendo como teniendo una especie de cortinas para cerrar el espacio, no las usan para que no entren esos pájaros. Bueno, voy al buffet de la cena. También abierto y también pájaros defecando, esta vez en pozo de yogurt. Si quieres buscar algo distinto que en la comida ...igual 1 o 2 cosas. Pir lo demás es exactamente la misma comida. No varía. Así un día tras otro. Italiano, lo mismo que te servían en el buffet De verdad, lo único que se salvaba, por decir algo, la lasagna de verduras. Asiático, platos que también estaban en los buffets de comida y cena. Aquí había alguna diferencia, pero no para bien. Comimos un salmón que no tenía sabor. En general frutas:. Piña, manzana, melón, sandía y una papaya sin sabor. Dónde están las maravillosas frutas tropicales de la zona y su maravilloso sabor!!!!. Muy de vez en cuando ponían un poco de mango y basta. Ah, nos dieron un folleto para hacer una valoración. En ese momento solo criticamos la comida, pues bien a una jefa de sala no le pareció bien lo que pusimos y nos lo dijo. Luego no nos quería mirar a la cara y si podía, no nos atendía. Como que no estábamos. Si pedís que hagamos la encuesta, respetar las opiniones. Que encima en ese momento ( llevábamos 3 dias). No
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2024
Fui con toda mi familia y fue una experiencia grata. Eramos 30 y fueron unas vacaciones para el recuedo. Los restaurantes tienen una gran calidad y una variedad de comidas amplia. El personal muy atento y pendiente a que sea una grata estadia por el hotel. Destaco el trabajo de manuel.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2024
Once again another marvelous stay at RIU Yicatan. As usual the amazing staff made the holiday special again. Our particular thanks go to Vidal reception manager for ensuring our stay was perfect. Thanks to Betty and Manuel at the Reception bar for their smiles and perfect cocktails. Thanks to Dora our housekeeper for keeping our room lovely and the drinks man for keeping our optics and fridge topped up. We are sad to be back home but have already booked to come again in November for two weeks. We are now back on a diet after too much good food and drink at the hotel! Watching the local wildlife is great and we even had some young howler monkeys walking through the sunbeds taking any leftover fruit.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2024
We've just returned home after 11 nights here. Before coming I was a bit worried about the reviews I was reading. No need to worry at all! The Hotel is fabulous, spacious and lovely and clean. The staff are fantastic! Massive shout out to Leo, Vincente, Martin,Falcon,Dulce,Felix,Lena and Betty they were Amazing! Rooms were spacious and clean we were in block 6 which was great all the animals were always around they were great to watch! Food was great always fresh and lots to choose from. Drinks were great! Beach is absolutely beautiful we spent most days at the beach never had a problem getting a sunbed after 9am. Water sports on the beach were great. I broke my foot on day 2, the staff were fantastic, tui reps were very helpful and hospital was amazing and helpful. Shame it didn't have a games room with a pool table in though! I would definitely come back to Mexico 🇲🇽
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2024
De los hoteles que he visitado en el caribe este sin duda es el peor de todos, vine esta vez a un Riu porque me habían dicho que eran muy buenos pero realmente fue decepcionante. Lo que puedo destacar es la ubicación y la playa que es muy bonita, si bien tiene sargazo lo limpian diariamente y la atención de la gente que trabaja ahi es muy amable. Lo demás no fue de mi agrado, partiendo por las habitaciones que son anticuadas y los edificios donde se encuentran no cuentan con ascensor, la comida todos los dias es exactamente lo mismo, dia tras dias en los diferentes “restaurantes” que presentan, solo cuentan con el principal para tomar desayuno, si quieres hacerlo cercano a la playa no está esa posibilidad. Los tragos son realmente malos, pesimos, llegue con la ilusión de poder tomar un tequila margarita muy bueno como se suponía que serían aca en Mexico, pero lamentablemente son tragos que estan preparados en maquina y son hechos con limón sucedaneo, tiene ese sabor químico muy desagradable, una decepción total, al igual que los postres y las frutas de los buffet, sin gracia alguna. Considerar importante que te tienes que levantar a las 5-6 am para poder tomar un lugar ya sea en la piscina o en la playa, si bien dicen que no es posible reservar un lugar cuando llegas después de las 6:30 ya esta todo tomado con toallas y no hay gente en ellas, finalmente hay que ir buscando camastros que han quedado solos en algun rincon para poder ubicarte, me indicaron que eso no se podia hacer pero siempre estaba la misma gente en la mejor ubicación con vista a la playa, algo que me parece extraño pues como dije antes se supone que no se podian reservar. Las pisicinas son muy pequeñas, la que esta en la zona del bar es minúscula y siempre esta lleno, finalmente tienes que salirte de la piscina para poder ir al bar; otra de ellas tiene el agua muy caliente y llega a ser desagradable, considerando el calor que hace uno quiere refrescarse un poco pero en esa piscina no se logra ese objetivo. Y para que hablar de la seguridad, me robaron una toalla de microfibra y escuche a unos guardias diciendo que le robaron a otra persona sus pertenencias. Si no fuera por la playa no habría nada que rescatar de este hotel, para haber escuchado tantas recomendaciones realmente me voy muy decepcionada y no creo que vuelva a elegir a algún otro hotel Riu en mis próximas vacaciones.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 1, 2024
I do not recommend this resort if you come here be ready to bring your own food and water. On our 4th day after arrival, they stopped bringing up up water, beer and soft drinks. Oh and don’t forget your shampoo, soap and conditioner, no complementary products. You’ll have to buy them 5.00 US for a toothbrush! The beds are hard and the rooms are outdated. The showers don’t have proper running water very weak. The rooms are very small.. Bad customer service especially from the manager at Silian (Italian restaurant). He was very rude. I was dressed in mini skirt and halter blouse he wouldn’t allow me in) said inappropriate clothing yet Actually he allowed other women in. I think he thought I was Spanish. Very discriminating!!! Shower are dated, pools are dirty. Tiles were found all over the outside of the pool And the pool is surrounded by ants little red ants They can’t make drinks properly. NO ROOM SERVICE for after hours food. There is no customer service they tell you they will look after everything and then they forget about it. This is what happened to us for three days without Water. For those who like to enjoy a cigarette during their drink in the bar, you are not allowed to smoke anywhere in the resort except when you leave the resort where the bus is coming, just thought that you might be interested in doing that because I know with a good drink. I enjoy a nice cigarette. If you want your moneys worth, don’t come here I am posting photos of everything. The only good thing about this place is the buffet has choices. The snack bars are all closed. There is no place to eat between four and six. It’s your choice if this is the kind of resort you like by all means go ahead, but you can take my word for it. I would avoid this place at all. cost pay a little bit more and go somewhere better, this resort as three and a half only because the food selection in the buffet there are very many pools and the ocean may be white sand, but the water is extremely rough. There are no lifeguards to be seen, and there are no umbrellas on the beach and there’s never enough seating by the pool or by the beach. Oh, and by the way, they only have one swim up or one swim up far and it’s a pisspool…photo attached.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
la estadía es buena, siempre quedan detalles para mejorar, mesas desniveladas en comedor, vemos desmejorado los espectáculos
Translate

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children aged 2 and above are welcome at this hotel.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 507
With a stay at Riu Yucatan - All Inclusive in Playa del Carmen (Playacar), you'll be a 3-minute drive from Playacar Golf Club and 9 minutes from Xplor Theme Park. This all-inclusive property is 2 mi (3.2 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xcaret Eco Theme Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at La Hacienda, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 507 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport37.46KM
Average Price FromTRY14134
Hotel Star Rating3