Mahekal Beach Front Resort & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Mahekal Beach Front Resort & Spa
Health Protected
#12 of 4-star Select Hotels in Solidaridad
Calle 38, Entre Avenida 5a Y Zona Federal Maritima, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. This upscale hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 101 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingSaunaMassage RoomFitness RoomAirport Shuttle ServiceBarLibraryRestaurant
All Amenities
Surroundings
Airport: Cancún International Airport
(55.4 km)
Landmarks: Mamita's Beach Club
(420m)
Landmarks: Xavage Park by Xcaret
(450m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
2
Ocean Front Pool Plunge Pool King Bed
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
6
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
6
Palapa King Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
15
Premium Bungalow
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
7
Palapa King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
6
The Oasis King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
7
Penthouse King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
14
Ocean View Room
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
4
The Oasis King Palapa
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
Garden View Palapa Two Queen Beds Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
6
Run Of House
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
4
King Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
5
Palapa Two Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
5
Two Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
Hide Room Types
Guest Reviews(101)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Guest User
August 24, 2022
Great place to relax and hang out do adventures If you want you can also join the adventure of hearts that explore and ex carrot and the resort is right on the beach so that you can have fun in the sun
Guest User
April 28, 2024
Les + : très bel hôtel pittoresque dans un écrin de verdure , les pied dans le sable blanc sous les cocotiers, très propre, hyper bien situé (5em avenue), bonne cuisine à la présentation soignée et servie à table. Les - : la moitié du personnel est très sympa, l’autre moitié pas du tout. Apparemment personne ne parle français sauf pour les pourboires et les extras ! Ils ne font vraiment aucun effort. C’est vraiment dommage. Les box petit déjeuner si vous devez partir tôt pour une excursion ou une plongée ne sont pas dignes d’un si bel établissement : un fruit, un yaourt, un sandwich vraiment pas bon et il faut demander une bouteille d’eau à 20$US par personne (voir photo) c’est abusé !!!
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Guest User
April 22, 2024
There was no service throughout the stay whatsoever Some of the staff were rude, inattentive, unhelpful and unprofessional. The breakfast buffet was not good. Dirty rooms, towels with sand, showers with sharp stone floor, cannot shower barefoot or you will get cuts, no room near the sink to place necessities, rusty faucets and mirrors, smell like sewerage in the room. Uncomfortable bed, sheets and pillows, felt like we slept on the floor. A/C doesn’t work properly, prepare to sweat throughout the night. In unheated pools, the water was too cold even when it was 85 degrees outside. people come from the beach all sandy and wash themselves inside the pool and jacuzzi and no one cares. The worst hotel I have ever stayed in. It’s close to the city. Price of a 5-star hotel, but the whole experience felt like 2-star hotel.
Guest User
April 22, 2024
Nous sommes très dubitatifs sur cet hôtel. Les extérieurs sont fabuleux et le restaurant "Fuego" très bon. A taille humaine cet hôtel présente beaucoup de point positifs. L'équipe de la restauration est très bien. Même s'ils sont pressant sur la desserte et que les horaires de fermeture sont vraiment trop tôt : 22 heures (le restaurant est fermé et débarrassé à 22 heures pétantes). Ce n'est pas agréable de voir le bar se vider et les tables du repas suivants installées dés 21h45. Pas facile de prendre sont temps. Les chambres ne sont vraiment pas à la hauteur. La décoration est plus que moyenne, voire un peu glauque (chambre 112 et 116) Nous avons du changer de chambre afin d'être proches de nos enfants mineurs et contre un supplément très conséquent nous avons réussi à avoir 2 chambres côte à côte (24 et 25). Mais nous avons été extrêmement déçus par la qualité des chambres, surtout vu le complément financier payé sur place. Et ne parlons pas des salles de bains. Un ciel de pluie installé trop bas demandant à toute personne d'1,85 de se tordre pour se laver. Et surtout nous avons rencontré beaucoup de problème avec les toilettes qui ont fini par déborder sur le sol de la salle de bains. Et ce malgré nos demandes répétées à l'hôtel. Aucun geste commercial, ni excuse suite à ce dégât plus que désagréable. De plus, cette chambre supérieure n°24 donnant sur le restaurant est donc très bruyante avec une terrasse à la vue de tous, limitant donc son utilisation. Le mini bar et les capsules de café ne sont pas remplacés, contrairement à ce qui est indiqué lors du check-in. Nous avons trouvé l'équipe de l'accueil peu agréable, non avenante, voir même nonchalante. Des réponses très approximatives, peu de conseils. Les excursions proposées ne sont pas top. Nous nous sommes débrouillés seuls sur place. Bref, nous ne retournerons pas dans cet hôtel qui nous laisse une image très moyenne.
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Guest User
April 20, 2024
My wife and I are booked to stay here May 1 thru 10. I keep reading I. The reviews that the beach is public. Aren’t these reviewer’s aware that all beaches in Mexico are public? Looking forward to having a great time here as Wifey and I visit Mexico at least 4 times a year. Love the Country and its people.
Cathryn Nicholle
January 22, 2024
the rooms were sparkling clean and the staff was wonderful. the grounds were gorgeous. i had a weird experience at the spa where i was shorted on my 80 minute massage by almost half an hour but they made it up to me. when i went back for the additional 30 mins i booked a facial as well which to be completely honest was super overpriced and the guy used tissue paper to clean my face and put over my eyes etc. i didn't think that it was worth the $175 USD i paid for it plus i am canadian so with the exchange rate it cost more than a spectacular oxygen facial i could get here in Toronto. that was a bummer.
the food was okay. sometimes delicious and sometimes not.
Guest User
April 18, 2024
2nd time staying at the Mahekal, but definitely the last. We made are stay shorter because of disappointment. The room was worst than a hostel room in the slumps, they made my pregnant wife in the heat go back and forward around the hotel messing up her day. After we complained the supervisor told us to wait in our room for him to come and didn’t even show up. Huge huge disappointment and extremely rude and Murat hey to charge 250$ a night for a shot hole room that hasn’t been cleaned or fixed from the 90’s
Tracy
January 18, 2024
Let me start with the positive. The waitstaff and cleaning crew are amazing- pleasant and responsive. The property is pretty and the food is excellent for an all inclusive. This place fails with management and a total lack of customer service. We booked two beds, which I personally confirmed directly with the hotel a month ahead of time. When we arrived they told us that they only had a king and could switch it the next day. The resort was half empty so there is no excuse for this. Any simple thing requested at the front desk was met with a "no" and an attitude. As the owner of a travel business I can't express how big of an issue this is at this hotel- it makes for an unpleasant experience as you feel like you are pulling teeth for basic services. The extras that you allegedly get with ******* will be conveniently "unavailable"- again with the hotel at half capacity. The room smells of mold which suggests that they shut the AC down when not in use- I suspect the lack of "rooms" is because they rotate which ones they use. The outdoor shower was filthy- it hadn't been stepped in in many months. The small pool in area 9 was filthy- cloudy, dirty and without running water. This place has incredible potential but it just appears as if they are struggling financially or that the owners simply don't care. Disappointing.
Guest User
April 13, 2024
This was our 2nd stay at Mahekal, in consecutive years, both in April. I would go to Mahekal every year for the rest of my life if I could! Staff is charming and welcoming — we felt like Manuel was family when we left (also shoutout to Enrique, Sofia, and Emilia). The property is so lovely and serene (not for you if you’re looking for high energy, activity filled resort). You feel simultaneously whisked away from it all, but also you can step outside the resort and walk to restaurants and bars. I recommend at least getting the plan that includes breakfast — fresh juices (get the green juice!), made from scratch tortillas, pastries, fruit, everything you could want. Start your day looking at the ocean from Las Olas restaurant, with Manuel! Then go from pool, to beach, to hammock. Repeat daily.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
On the day of check-in, provide proof of identification
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 4 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$19.93 (approx. CAD 27.23) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.3/5
Health & safety measures
- Hand sanitizers available in common areas
- Healthcare professionals available
- Thermometers available
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Property Description
- Opened: 1985
- Renovated: 2015
- Number of Rooms: 190
With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. This upscale hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
Massage Room
Fitness Room
Airport Shuttle ServiceAdditional charge
Bar
Library
Restaurant
Multi-Function Room
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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