Playacar Palace - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Playacar Palace - All Inclusive

Health Protected
#12 of Scenic Hotels in Solidaridad
Bahía del Espíritu Santo s/n, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 5.5 mi (8.8 km) from Xplor Theme Park.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 100 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolDivingSnorkelingSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Landmarks: Parque Los Fundadores
(250m)
Landmarks: Playa del Carmen
(1.0 km)
Landmarks: Quinta Avenida
(1.2 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Superior Deluxe Ocean View-Kids&Teens Free
4

Superior Deluxe Ocean View-Kids&Teens Free

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Superior Deluxe Partial Ocean View - Kids & Teens Free
6

Superior Deluxe Partial Ocean View - Kids & Teens Free

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Superior Governor Suite Ocean View - King Size Bed
7

Superior Governor Suite Ocean View - King Size Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
5

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Superior Walk Out Suite Ocean Front - Kids & Teens Free
6

Superior Walk Out Suite Ocean Front - Kids & Teens Free

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
6

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
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Guest Reviews(100)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Guest User
April 26, 2024
Excellent Food - Loved the atmosphere - Staff friendly - lots of places to shop. The weather was perfect for April!! This was the first time we have been to an all inclusive resort in our 35 years of marriage and would definitely go again. Helpful hint - on the restaurants that you can sign up for in the evening, you can order as much as you want. You are not limited to 1 entre, appetizer. So, if you feel like feasting on appetizers versus a full blown meal, you can!! I am a food critic and this is one of the reason why i picked this place due to all the raves/reviews of the food. We drank and ate to our hearts content - this was an amazing trip!
Guest User
April 25, 2024
Sure there are fancier resorts, private shuttles, more restaurants, etc…. But there are no resorts with the staff that can surpass Playacar Palace when it comes to personal, friendly and over the top service! From Carmen and Karen in public relations to Roberto, David, Selena, Manuela, Israel, Alexander Ingrid and THE MOST EXCELLENT Elvia in wait staff, outstanding Daniel and Eric and Ana in entertainment and chefs Giovanni and Jonathan all were exceptional and allowed us to enjoy our segunda casa for 10 blissful days. The food in all locations was excellent, our room was kept in perfect order, the drinks, entertainment and pool area was fantastic, and the We have stayed at many of the other Palace and Hard Rock locations and find we love the experience at Playacar Palace. Senior David Rubino has built a marvelous staff of caring attentive people who genuinely want to make your stay memorable. Thank you all for a very memorable visit! Hope to see you all again soon. We are already planning our return for later this year, hopefully for 2 weeks!
Guest User
April 24, 2024
Nice resort, awesome location to Playa Del Carmen, great views of the ocean and an easy ocean to swim in. If you want to be near town and not “stuck” on the resort nightly this is a great place. Service was excellent - always easy to get a drink at pool, service to room, etc. Not a huge pool by any means and we didn’t love that it’s not an adults-only resort- but still a nice trip.
Lisa
January 24, 2024
The buffet was average , like the location ,. The floors are very unsafe when wet .
Guest User
April 19, 2024
Playacar Palace is a really clean and well-maintained resort with the nicest staff! They give amazing service and treat you like you're part of their family. Whether you're at the front desk, in your room, by the pool, or at the bars and restaurants, everyone is super focused on making sure you have a great time.
Cara
January 19, 2024
I loved the central location yet still relaxing atmosphere at Playacar Palace. The cafe was a favourite and we enjoyed visiting the Cozumel Palace for the day where same privileges applied. Dining options were good and provided enough opportunity for variety across our week stay. One criticism is the cool temperature of the rooms which persists even when the aircon is turned off - apparently a fan is constantly on the reduce humidity build up in the rooms. The beach, although rough, was preferred by our children (12 and 9) but we ended each day in the pool and spa watching the sun go down- really idyllic! All in all, a great stay.
Shane
January 17, 2024
Pros - close to 5th Ave shopping, close to ferry to Cozumel, good restaurants with good service in them, good pool service, available reservations for dinner, front desk staff good, cleaning crew great Cons - no beach-just pool, not a fan of the process after check-in where they try and pressure you to sit down with them and talk about the resort, credits and setting an appointment for them to sell you on time-share weeks-especially after a long day of travel, morning buffet service is terrible if you want to drink anything other than coffee and then they give it to you once and you never see them again, don't ask for anything else, because you won't get it, check-out process comes with the hard sell to come back again for a promotional offer.
Guest User
April 10, 2024
This was my 4th time at playacar palace. Service was awesome. Eder, Aaron and Marvin took care of everything. Daniella was great at pool Service for cocktails. Charlie in the sales office is kind and considerate. The staff did everything they could to take care of everyone, since it was Easter holiday and very busy.
Guest User
April 9, 2024
These are the real VIPs of Playacar Palace Resorts - the hard working staff that show up each day with a smile on their faces and a warm heart filled with gratitude! Thank you to breakfast staff Yesenia, David, Alexander, Elvia, Israel, Fabiola, Paola, Sotero, Roberto, Abraham, Enrique, Chef Jovani, Chef Alberto, Chef Gaby, Olivia; Madre Mia restaurant waiters Luis, Alfredo, Rigoberto, Cristofer, Bar Hostes Joel, Burman, Kurla, Chefs- Santos, Jesus, Tonanci,Franascomiguel & Supervisor Ricardo ; Trattoria restaurant Jesus, Ivan, Dulce, Miguel, Luis, Restaurant Manager Antonio Chefs Aldo, Karina & Eliseo, Food and Beverage Manager Daniel plus last but not least Housekeeping Camaristo & Jorge! You are all valuable employees 💕

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 165
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 5.5 mi (8.8 km) from Xplor Theme Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 201 guestrooms featuring iPod docking stations and free minibar items. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromCAD1083
Hotel Star Rating5