Beach Balance

Beach Balance is a great budget hotel for people who can sleep through heavy noise levels. It is decently clean, sometimes has hot water, sometimes has Wi-Fi, is centrally located and on 5th Avenue, is only 3 blocks from the ADO station, and 4 blocks from the ferry to Cozumel. The biggest negative about this hotel is that it's located across the street from an open air nightclub. I measured the noise level at 80 decibels inside the room with the windows and doors closed. At this level, it was hard to hear the television in the room. The other negative was some of the reception staff (young woman glued to phone and ignoring guests) and the check in process. During check in, they tried to claim I hadn't paid for the room yet and attempted to get me to pay again. I was able to pull my receipt from ******* and show it to them, so I'd advice others to have their receipt before check in. Overall, it can be a decent option at $50 or less per night, but I'd look for a better hotel if the price is higher.

A little bit confusing at the beginning in the front desk, but any the end everything was smooth and easy. Love it !!!

I got to the hotel around 9:30 pm and am supposed to check in but no one was there. I had been told there is a lock box with a key in it so they gave me the lock box, I opened it, and no key. I called the hotel rep who was talking to me on WhatsApp and she had to come to the hotel from her home to check me in. This process took about an hour. Such an inconvenience after an entire day of travelling to wait an hour to check into your hotel room. I get to the room to take a shower and the water starts leaking all over the bathroom due to a faulty shower head. This was adding to my frustration.