Acanto Playa del Carmen, Trademark Collection by Wyndham
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Rooms and Guests
1 room, 2 adults, 0 children
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Acanto Playa del Carmen, Trademark Collection by Wyndham

Health Protected
16 nte entre 1 y 5ta, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Acanto Playa del Carmen, Trademark Collection by Wyndham in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This upscale aparthotel is 0.3 mi (0.4 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.Show More
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hotel overview picture
4.3/5Very Good·Location: 4.3
All 74 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingHorse RidingHikingCasinoSpaMassage RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Cancún International Airport
(56.8 km)
Landmarks: Quinta Avenida
(<100m)
Landmarks: Playa del Carmen
(380m)
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Rooms

Guest Reviews

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Policies

Services & Amenities

One-Bedroom, Superior Penthouse Suite, Ocean View, Non-Smoking
8

One-Bedroom, Superior Penthouse Suite, Ocean View, Non-Smoking

1 King bed and 1 Single bed
Non-smoking
Room Details
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Superior Penthouse Studio Suite, Non-Smoking
6

Superior Penthouse Studio Suite, Non-Smoking

1 King bed and 1 Single bed
Non-smoking
Room Details
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Superior Penthouse Two-Bedroom Suite, Non-Smoking
22

Superior Penthouse Two-Bedroom Suite, Non-Smoking

1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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One-Bedroom Suite-Non-Smoking
22

One-Bedroom Suite-Non-Smoking

Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Entrance
Room Details
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King Room - Non-Smoking
12

King Room - Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Private Entrance
Private Toilet
Room Details
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Two-Bedroom Suite - Non-Smoking
19

Two-Bedroom Suite - Non-Smoking

Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Room Details
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Two-Bedroom Master Suite - Non-Smoking
12

Two-Bedroom Master Suite - Non-Smoking

Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Three-Bedroom Suite - Non-Smoking
28

Three-Bedroom Suite - Non-Smoking

1 Queen bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Superior Three-Bedroom Suite - Non-Smoking
15

Superior Three-Bedroom Suite - Non-Smoking

Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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One-Bedroom Master King Suite - Non-Smoking
20

One-Bedroom Master King Suite - Non-Smoking

1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Guest Reviews(74)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.3
  • Service4.3
AI Summary
An AI-summarised snapshot of real guest reviews
Centrally located in Playa del Carmen, this property boasts spacious rooms with comfortable beds, cleanliness, and a private rooftop deck. It provides a varied continental breakfast, excellent customer service, and is noted for being quiet and safe.
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Helpful
Not helpful
Jennifer
February 28, 2023
Wonderful helpful staff. Cute traditional hotel in the middle of all the action but a few streets over so the noise it not a problem.
teacherstrube
November 28, 2021
After a horrible night at a nearby hotel, my husband and I moved over to Acanto for a 6 night stay. They let us check in early which we were very grateful for. Our room was lovely, comfy bed and very clean. Right off of 5th Avenue and a block from the beach. Great location and a super friendly staff. I would recommend!
Guest User
May 11, 2024
From the moment we walked in there we knew we made the right decision. The place was super clean and the front desk, Lily and Miguel were so friendly and helpful our entire stay. The beds were comfortable, breakfast was perfect, and the pool was clean & relaxing. Walking distance to the beach, shops , food and entertainment. We had the best time and will definitely be back.
Christopher
February 12, 2024
I am really surprised that Wyndham would put their name on this hotel. The rooms are tiny. The faucet in the bathroom does not align properly with the sink making it almost impossible to use without getting the counter all wet. I could hear loud music until 4am, and what sounded like a pump cycling every 3-5 minutes all night long. It was so loud it would wake me up even after I managed to get to sleep. The shower was impossible to turn on without getting blasted with cold water. The front doors are windows that look right in to the bed. The only reason why I am not giving it one star is because the night security guard is super nice and helpful.
Barbro
February 9, 2024
Vi har haft en underbar vistelse på detta ljuvliga lilla hotell. Kan verkligen rekommendera att bo här om man önskar ett mindre personligt boende. Miguel var helt underbar och gjorde att vi alltid kände oss väl omhändertagna.
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Batool
March 28, 2023
Location was great. Property is old, room was super small, lady in front desk was rude. No hair dryer, no iron, no coffee machine, you have to ask. Small pool in the middle so it’s noisy when people swim and hang around. The only thing is the location was good.
Josee
January 31, 2024
The service was excellent
Guest User
April 24, 2024
I enjoyed my stay at Acanto with my husband and 1 year old. Miguel on night shift was the best! He was very friendly and hasty to fullfill all needs including multiple towels, body wash/shampoo/conditioner, and coming up to help me figure out my AC. The rooms are spacious with a full size kitchen, huge bedroom and good sized living room. We also had a balcony that we could access from our room and the living room. The staff also set up a crib for my 1 year old which she slept in comfortably! When I asked for house keeping I got it right away. The only down side is that the elevator is very small and a bit sketchy. It had issues at times so I opted for stairs to be on the safe side. The pool area is cute and cozy. It has very relaxing vibes. The continental breakfast is basic, but good for something quick and easy. The front desk arranged the shuttle to pick up and drop off from the airport and would call for the taxi for my husband and I! I wish there was an iron and hair dryer in the room. We had to ask for an iron, even though we had an ironing board. If this place had laundry machines it would be even more amazing!! Overall, enjoyed my stay. Thank you Miguel!!
James
January 26, 2024
Beautiful rooms. 1, 2 & 3 Bedroom options. Great location. 1/2 of a block from 5th street, yet quiet. Excellent staff. Free parking. Have stayed many times and plan on staying again whenever in Playa Del Carmen with friends.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Continental
StyleBuffet
AgeFee
Adult
Mex$1.68 (approx. CAD 0.14) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2011
  • Renovated: 2018
  • Number of Rooms: 33
With a stay at Acanto Playa del Carmen, Trademark Collection by Wyndham in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This upscale aparthotel is 0.3 mi (0.4 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial aparthotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can get around on the shuttle (surcharge), which operates within 68 km.

Satisfy your appetite at the aparthotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 8 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This aparthotel has 600 square feet (56 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 29 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
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About This Property

Nearest AirportCancún International Airport
Distance to Airport56.82KM
Average Price FromCAD393
Hotel Star Rating4