Sandos Caracol Eco Resort All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Sandos Caracol Eco Resort All Inclusive

Cancun - Chetumal km 295, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 100 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSnorkelingHikingSaunaSpaMassage Room
All Amenities
Surroundings
Airport: Cancún International Airport
(52.4 km)
Landmarks: El Camaleón Mayakoba Golf Course
(3.2 km)
Landmarks: Xavage Park by Xcaret
(3.5 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Superior Select (Adult Only)
3

Superior Select (Adult Only)

2 Queen bed and 1 King bed
Free Wi-Fi
In-room Wi-Fi
Room Details
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Select Penthouse (Adult Only)
5

Select Penthouse (Adult Only)

1 King bed
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Deluxe Select Adults Only
5

Deluxe Select Adults Only

1 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Family Economy Room Penthouse
1

Family Economy Room Penthouse

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Double Select Club Superior 1 Adult, Adults Only + 18
2

Double Select Club Superior 1 Adult, Adults Only + 18

1 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Family Economy Room Penthouse
2

Family Economy Room Penthouse

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Family Economy Room Suite
5

Family Economy Room Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
Check Availability
Family Economy Superior Room
9

Family Economy Superior Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Royal Elite Superior Room
6

Royal Elite Superior Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Royal Elite Room Penthouse
6

Royal Elite Room Penthouse

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Double Select Club Superior 2 Adults, Adults Only + 18
2

Double Select Club Superior 2 Adults, Adults Only + 18

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Family Economy Room Suite
1

Family Economy Room Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Room Details
Check Availability
Double Select Club Penthouse 2 Adults, Adults Only + 18
1

Double Select Club Penthouse 2 Adults, Adults Only + 18

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Family Economy Room Suite
1

Family Economy Room Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Elite One Bedroom Room Suite
1

Royal Elite One Bedroom Room Suite

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Double Select Club Deluxe 2 Adults, Adults Only + 18
1

Double Select Club Deluxe 2 Adults, Adults Only + 18

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Elite One Bedroom Room Suite
4

Royal Elite One Bedroom Room Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Guest Reviews(100)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.4
Guest User
April 26, 2024
La vdad este hotel tiene todo costo accesible , bonitas albercas, buena comida mariscos carne pollo todo lo q necesitas, restaurantes de especialidades, cenotes, actividades, me gusta q sea eco q tenga animales sueltos, la vdad es q para ir con niños lo tiene todo, si tú no quieres caminar este hotel no es para ti, lo mismo si tienes problemas para desplazarte o no te gustan la naturaleza. Espero volver pronto …. La playa es rocosa pero como como a 1 km caminando hay playas muy bonitas en los hoteles contiguos
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Guest User
April 26, 2024
El hotel está muy grande y bonito y tiene muchas actividades para realizar y el personal de las actividades es muy amable, hay toboganes para que disfruten desde los más pequeños de la casa hasta los no tan pequeños, y el cenote te ofrece una experiencia inolvidable
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Guest User
April 25, 2024
My husband and I are so grateful that we got married at Sandos. We really had the best experience we could have ever asked for! Victor, our wedding coordinator, was absolutely amazing to work with. He had the best energy and he was so incredibly helpful. We truly had a stress-free wedding day. I wish we could do it all over again! Thank you Sandos!
Vince warren
January 28, 2024
Great for kids
Guest User
April 24, 2024
Absolutely loved our stay here. Between the wild animals and nature, the location, the amazing service and the incredible kindness of the staff, we would definitely love to come back. This resort is one of the most beautiful we’ve ever been to. You honestly don’t have to even leave the resort because there is so much to do right here so that you can enjoy your time. The food was great, but dinner at Fogo de Brazil was out of this world.
Guest User
April 23, 2024
Just got back and couldn't fault this place. Unreal service, clean, beautiful, great food, and the wildlife is the best part. There is so much to do with the included activities! Don't come for the beach if you want to swim a lot in the ocean. Bring water shoes and snorkel mask and you'll have fun. Tide pools are great. Shows are fun. Pools and bars are fun. Can't wait to go back.
Guest User
April 23, 2024
The only reason I would go back to o Sandos Caracol would be to take more Yoga classes with Juan Carlos, his passion and skill at teaching are amazing. I took 6 classes out of the 10 days I was there!! I am an infrequent yoga person but he inspired me to look for regglar classes at home. Overall the resort was nice, clean, and staff was friendly. Food was okay but having to wake up at midnight to book a la cart restraunts was super annoying and no restraunt would accomidate our group of 11, even when we tried to book through the consierge for one birthday meal.
Amela
January 27, 2024
Was at this resort 7 years ago. Is nothing like it used to be. Very disappointed. If you still can cancel and go else where. Dont waste your money here.
Jennifer
January 27, 2024
Great experience, the food was okay.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 1 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Mex$18.16 (approx. CAD 1.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2011
  • Number of Rooms: 4068
Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport52.37KM
Hotel Star Rating4