Andaz Mayakoba Resort Riviera Maya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Andaz Mayakoba Resort Riviera Maya

#5 of Premium Hotels in Playa del Carmen
Carretera Federal, Carr. Cancún - Tulum Km. 298, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 10 minutes from Quinta Avenida. This luxury resort is 5.1 mi (8.2 km) from Maroma Beach and 6.1 mi (9.9 km) from Mamitas Beach.Show More
We Price Match
hotel overview picture
4.5/5Great·Excellent Location
Very good hotel, incredible service and trip also bzh Dj's
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Cancún International Airport
(47.1 km)
Landmarks: El Camaleón Mayakoba Golf Course
(620m)
Landmarks: Hacienda Tres Rios Resort, Spa, & Nature Park
(2.2 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Ada Andaz Suite
1

Ada Andaz Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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King Room Beach Area
7

King Room Beach Area

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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King Room with Lagoon View
9

King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
2 Double Beds Room Lagoon View
7

2 Double Beds Room Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
King Room with Ocean View
2

King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Movie
Room Details
Check Availability
Suite, Pool Access, View

Suite, Pool Access, View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Room Details
Check Availability
Ocean View Room With Two Double Beds
2

Ocean View Room With Two Double Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Movie
Room Details
Check Availability
Presidential Suite
5

Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Connecting Room
24-Hour Hot Water
In-room Wi-Fi
Room Details
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King Room Beach Front
11

King Room Beach Front

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Suite with Lagoon View
5

Suite with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Movie
Room Details
Check Availability
Beach Area Suite
3

Beach Area Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Movie
Room Details
Check Availability
2 Double Beds Room Beach Area
6

2 Double Beds Room Beach Area

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
2 Double Beds Room Beach Front
7

2 Double Beds Room Beach Front

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Suite with Ocean View
6

Suite with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Movie
Room Details
Check Availability
2 Double Beds Room
4

2 Double Beds Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
King Room
6

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Beach Front Plunge Pool Studio
7

Beach Front Plunge Pool Studio

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Lagoon View Plunge Pool Suite
8

Lagoon View Plunge Pool Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Bi-level Suite
5

Bi-level Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Beach Front Suite
2

Beach Front Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Ocean View Plunge Pool Studio
7

Ocean View Plunge Pool Studio

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(78)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
AI Summary
An AI-summarised snapshot of real guest reviews
Guests appreciate the all-you-can-eat breakfast, friendly service, and cleanliness at this resort set in a beautiful natural setting with beachfront rooms. However, they find the pricing, particularly for food, to be too high.
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Helpful
Not helpful
Shaul Zayat
November 15, 2023
Very good hotel, incredible service and trip also bzh Dj's
Original TextTranslation provided by Google
Anonymous User
July 28, 2022
Very good stay experience
Original TextTranslation provided by Google
Guest User
May 11, 2024
Gran lugar. Maravillosa experiencia. Es dificil encontrar un hotel que lo tenga todo, pero este lugar sí que lo tiene. Comida de primer nivel (la chef Ale wow), atención de lujo (especial reconocimiento a Toño, Jose, Cristian, Daniel y Sonia que me consintieron y me hicieron sentir muy especial), instalaciones padrísimas, las bicis, el gym, los restaurantes, las albercas, el trail para correr, uff! volvería una y otra vez. Me voy feliz y con muchísimas ganas de regresar PRONTO!
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Guest User
May 9, 2024
This was our second time at the Andaz this year. Mayakoba is a truly special place. They’ve retained the natural beauty of Mexico’s lagoons and vegetation. We enjoy dinners on the beach at Sotavento. Casa Amate always provided a unique dining experience accompanied by unique decor. We brought our dog, Coco. They treated her like family by equipping our suite with a dog bed and bowl. Every restaurant provided water for her and everyone knew her name. No other hotel ever made us feel as comfortable bringing her with us. There are a few people I’d like to recognize, Alex Flores and Jean Pierre and the concierge, Teresa. Each anticipated or responded to our needs in advance. We will continue to vacation at the Andaz Mayakoba. Service requests while in the room were immediate. I haven’t found a hotel that compares even though we’ve stayed at multiple Ritz and JW Marriott properties throughout Florida and Mexico.
Guest User
May 8, 2024
Attended a family wedding. It was beautiful!!! The wedding planner did a fabulous job! The wedding venue was amazing too!
Leala
February 10, 2024
Everything about this place is amazing. I want to particularly commend Paola Umberto and Daniel as well as my Butler. This is a very busy hotel, and they do their best to make everyone feel special just the same. I couldn’t recommend the property more. It is luxurious quiet and access to the beach is wonderful. All the restaurants are amazing. There’s literally nothing wrong with it.
Guest User
May 5, 2024
Alex Flores y Sonia en la playa hicieron de este viaje una aventura, me encanto el servicio proveído por el hotel y la comida en Sotavento deliciosa cada amanecer fue una delicia y el buffet siempre delicioso pero siempre el servicio de Alex y Sonia hicieron lo mejor para el mejor servicio
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Deborah
March 31, 2023
Customer service was excellent.
Jamel
January 29, 2024
Beautiful property, very very relaxing even with our teenagers and toddler. The service is above and beyond great, very fast, kind, accommodating, helpful with booking tours, taxis, etc. The only thing I wish they had is better breakfast options. We will DEFINITLY stay again!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 2 days in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Gluten-free
StyleBuffet, Set menu
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2016
  • Number of Rooms: 218
Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 10 minutes from Quinta Avenida. This luxury resort is 5.1 mi (8.2 km) from Maroma Beach and 6.1 mi (9.9 km) from Mamitas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport47.08KM
Average Price FromEUR767
Hotel Star Rating5