The Carmen Hotel - Ocean Front
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

The Carmen Hotel - Ocean Front

Renovated in 2023
Calle 8 Nte 876, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This luxury hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 103 Reviews
Amenities
Outdoor Swimming PoolBarRestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Landmarks: Quinta Avenida
(450m)
Landmarks: Parque Los Fundadores
(480m)
Landmarks: Playa del Carmen
(490m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Sunrise Suite
12

Sunrise Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Captain's Suite
5

Captain's Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Coral Suite
10

Coral Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Owner´s Suite
15

Owner´s Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Reef Suite Partial Ocean View
10

Reef Suite Partial Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Reef Suite City View
7

Reef Suite City View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Room Details
Check Availability
Ocean Grand Suite
11

Ocean Grand Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
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Guest Reviews(103)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
AI Summary
An AI-summarised snapshot of real guest reviews
The property features spacious, modern rooms with comfortable beds and a prime beachfront location near 5th Avenue, complemented by a friendly, attentive staff that enhances guests' experience.
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Helpful
Not helpful
ShahMitesh
December 11, 2023
Great
Mike and Lea Klatt
June 12, 2023
This AWESOME hotel is so much better than 4 stars! The love of my life and I were greeted by the most wonderful check in host! Her name is Lupita! She was so sweet and kind and made checkin the most pleasant ever! Words alone cannot even describe our room! EVERYTHING was PERFECT! We were looking for a beachfront property with also a nice pool and the rooftop pool and restaurant here also deserves 6 stars! If you are a couple you are wasting your time by staying anywhere else but here in Playa Del Carmen!
Susanna
February 14, 2024
Overall I had a very good stay. Easy to walk here from Ado touristica station with bags. Lots of restaurants near by. The beach is nice but very rocky so I hurt my legs a bit in the waves. I always got a sunbed on the beach or rooftop no problem. They clean the sea**** from The beach like every 30 mins. You get beach towels from reception. Breakfast was good and I liked that it lasted untill 11am. Bed was huge and comfy. View from partial ocean view room was very nice and ofc from rooftop too. Pelicans fly so close to you it feels like you can touch them. Hotel itself has some things showing it's age but it didn't bother me. I don't expect perfection. The extra charge of 20usd/night was a suprise though. It makes the cost a bit too high for me.
Jordan
February 14, 2024
Looked forward to breakfast everyday. Loved our stay.
Nicole
February 3, 2024
Unfortunately I never received my refund of $100 back, despite me reaching out multiple times and them guaranteeing I would receive it back. I was also charged $17 days after my stay on my credit card, despite them saying that they no longer had my credit card information. We were also not informed of the mandatory extra fees per night per person upon arrival.
Lori Anne
February 1, 2024
Staff were very pleasant got chair service for drinks on the beach. Only negative is they don't have an outdoor shower beach level to get the salt off. Food was good as well. For beachfront and not an all inclusive this was a solid hotel. Also since it's on 8th it's better for night time noise you don't hear the nightclubs a block over if your patio doors are closed which if you know PDC you understand why that is important.
Joe
January 30, 2024
Staff is very friendly. Description in the hotel pages is a little inaccurate. Beware of the super fine print. Food here is bland and just ok. Room was dated but really cute. It was very noisy at night but we could deal with it. The roof top pool is falling apart and the bar area has seen better days. The restaurant/beach area is cute but again misleading. The lounge chairs are not included in your resort fee and there are no beach umbrellas unless your sitting in the bar area
Cindi
January 29, 2024
we really enjoyed ourselves at this hotel. The service is great. Please be aware if you book this property it will be very loud. It is right down the street from a senior, frogs and especially on the weekends. It is loud! it appears this hotel is marketed towards younger people which is fine. We were probably 30 years older than most of the people there but it didn't bother us. The rooftop pool is fabulous and has an amazing view. it's an art deco, kind of decor and our room was large. Please be aware that you will be charged $20 a person per night extra when you check in. breakfast is provided the front desk. Workers are very very nice. Also included is gym membership which you have to walk to but it is nice.
David
January 24, 2024
Nice boutique property on the beach and close to everything.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children 16 year old and over are permitted to stay in some room types at this hotel

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2016
  • Renovated: 2023
  • Number of Rooms: 37
When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This luxury hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromEUR360
Hotel Star Rating4