Iberostar Tucan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Iberostar Tucan

Health Protected
#7 of Premium Hotels in Playa del Carmen
P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Landmarks: Cancun Adventures
(1.9 km)
Landmarks: Parque Los Fundadores
(2.8 km)
Landmarks: Playa del Carmen
(3.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Room Last Room Available

Room Last Room Available

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Room Premium Accessible Room

Room Premium Accessible Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Double Premium Tropical View

Double Premium Tropical View

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Room Premium Tropical View

Room Premium Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Room Last Room Available

Room Last Room Available

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Premium Room
14

Premium Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Premium Double Room

Premium Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Double Premium near Beach

Double Premium near Beach

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Two-Bedroom Family Room

Two-Bedroom Family Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Ocean Front Junior Suite

Ocean Front Junior Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Junior Suite Junior Suite Ocean Front Beach Access
1

Junior Suite Junior Suite Ocean Front Beach Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Double Premium near Pool

Double Premium near Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Double Premium Accessible Room

Double Premium Accessible Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Ocean Front Junior Suite
9

Ocean Front Junior Suite

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Junior Suite Junior Suite
2

Junior Suite Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Guest Reviews(100)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
Guests commend the property for its cleanliness, prime location near 5th Avenue and Playacar, and the attentive, friendly staff. The beach and pool areas are well-maintained, enhancing the overall comfort and experience.
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Helpful
Not helpful
Yvonne O
May 7, 2024
Todo muy excelente, solo al servicio de meseros por la alta ocupación no se dan abasto. La amplitud de la Habitación es basta, las almohadas y sábanas muy limpias, la limpieza es impecable, la alberca está excelente en temperatura,la comida muy rica, mucha variedad, el hotel a pie de la playa lo hace espectacular y el entrenamiento por las noches está de WOOW sin duda alguna volvería
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Guest User
May 10, 2024
Jose est un superbe cuisto ! le personnel est très sympathique et efficace les chambres sont confortables les buffets sont variés et bon ! les activités sont nombreuses le cadre est agréable avec vu sur la mer les activités sont variés et pour tout âges
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Guest User
May 11, 2024
El recibimiento de Diana arrival del club vacacional excelente y recepción también muy cálido. Las amenidades de lo mejor y la comida deliciosa, volveremos pronto. Las bebidas deliciosas y la playa es lo más precioso. La familia completamente feliz y relajada
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Guest User
May 10, 2024
Hotel frente a una linda playa, camas comodas, buena comida, atencion en recepcion y restaurantes buena. Actividades diarias, instalaciones en buen estado. Los aspectos que no me gustaron fue que algunos de los trabajadores no tuvieron buena disposición o atencion, y tampoco estoy de acuerdo con el servicio que ofrecen para tom**** fotos con aves en cautiverio, estas aves permanecen amarradas y con los ojos vendados para que los turistas se tomen fotos.
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Guest User
May 9, 2024
Cadre enchanteur face à la mer. Personnel d’une grande gentillesse. Buffet très soigné et healthy pour ceux qui souhaitent. on espère revenir. Des animaux en liberté viennent à votre rencontre.: paons, chats, iguanes, singes… des hommes ! Oh non !Dépaysement garanti !
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Guest User
May 9, 2024
Staff is very nice, resort is clean. A/C in rooms aren't bad. Dani helped me check in and she was really nice. Love the swim up bar. Big beach access, connects with other resorts so you can walk down the beach. Different food options. Open seating on beach
Guest User
May 8, 2024
Another spectacular trip to this wonderful resort. The service was always perfect and very personal. I enjoyed our conversations with the chef Jose and appreciated his concern for quality. The pools and grounds are always impeccably maintained and the entertainment seems to have stepped up their game. We will return again!
Guest User
May 8, 2024
The grounds are amazing and we love it. We are members of the club and come two or three times a year. I cannot say enough about the entire staff, the club membership staff gives 110 per cent to make you happy and the rest of the staff at the entire hotel is friendly and helpful. Us members don’t like the new rule that the restaurants no longer take reservations. We do not want to stand in a line. We love the guitarist-singer Oz Barba and he always has a large crowd who appreciate his talent. It would be nice to have singers and musicians in the bars at night again like it used to be. Also I remember when you could get breakfast at the beach, that was wonderful and I still miss it. I hope corporate will listen to members who pay a lot of money to join the club. We see many old ways and perks eliminated. Thank you to the amazing staff for all your hard work
Gloria Kay
February 8, 2024
Love property. Our transport from airport resort was horrible. Took over an hour to get a ride.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 1686
Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Hotel Star Rating5