Iberostar Tucan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Iberostar Tucan

Health Protected
#8 of Premium Hotels in Playa del Carmen
JW35+58, P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Airport: Cozumel International Airport
(37.5 km)
Landmarks: FIT&FUN Túcan-Quetzal
(<100m)
Landmarks: PDC Kiteboarding School and Water Sports Center
(160m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Room Last Room Available

Room Last Room Available

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Premium Accessible Room

Premium Accessible Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Double Premium Tropical View

Double Premium Tropical View

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Room Premium Tropical View
1

Room Premium Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Room Last Room Available

Room Last Room Available

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Premium Room
14

Premium Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Double Premium Pure Wellness

Double Premium Pure Wellness

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Premium Double Room

Premium Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Double Premium near Beach

Double Premium near Beach

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Two-Bedroom Family Room

Two-Bedroom Family Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Ocean Front Junior Suite

Ocean Front Junior Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Junior Suite Junior Suite Ocean Front Beach Access
1

Junior Suite Junior Suite Ocean Front Beach Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Double Premium near Pool
1

Double Premium near Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Double Premium Accessible Room

Double Premium Accessible Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Junior Suite
2

Junior Suite

1 King bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Guest Reviews(100)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
May 30, 2024
What a great place! Was a little worried about some negative reviews prior to heading out but they were completely unfounded. If you read any of them, look at the proportion of bad vs good reviews and that says it all. If you cant enjoy this place, there is something is wrong with you! Beautiful property, beautiful beach, delicious food with more than enough options and friendly staff. From Jan at concierge, Edgar at the beach bar and everyone on the entertainment team, the staff were excellent. What more could you ask for! Will definitely return.
Guest User
June 2, 2024
Resort was beautiful! Staff was very friendly and nice. The activities were very good. Alberto was especially helpful with the activities. Amazing property . The Iberostar app wasn’t always up to date. Some restaurants were closed but said they were open. Internet didn’t work all the time. I would go back again!!!
Guest User
June 3, 2024
Everything was wonderful. The food was delicious. The chef Jose was great. The staff is fantasitic! We will definitely stay here again. Pancho looked very well, Kevin was magnificent. Monkeys were awesome. Beach was beautiful. Your staff is outstanding, very attentive. The drinks were delicious. We had a lovely time.
Lucinda
March 3, 2024
We were very happy with this resort. Everything was excellent. The jungle was cool.
oleg
February 28, 2024
Huge disappointment. The resort is very old and shows it. But that was kind of expected before arrival. The biggest problem is the food at the resort. That includes breakfast, lunch and dinner at the buffet and the other restaurants. I’ve been to over a dozen all inclusive resorts so know not to expect a lot, but this was beyond tolerable. Simply not able to eat almost anything. Much better choices and available in The immediate area. Stay away. On the positive, the people were very helpful and courteous.
euris
February 27, 2024
Hotel is just not that good, food is the same one everyday and not to many options, bed sheets dirty on the bars they running out of the alcohol drinks a lot
Guest User
May 25, 2024
I had the greatest getaway at Iberostar. I felt like I was in a jungle in between palm trees and monkeys. The view to the beach was beautiful. Service was outstanding, everyone was friendly. Great food, eco-friendly and clean. Yoga with Wendy and aqua fitness with Jorge made the workout fun and fully of energy.
Guest User
May 22, 2024
Nos hemos hospedado en este hotel por casualidad y nos hemos llevado una grata sorpresa, es hermoso, tiene una playa espectacular y lo mejor ha sido la comida, gran variedad y todo delicioso!!!… gracias José por ser tan amable en restaurante Tulúm.
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Guest User
May 24, 2024
La nourriture est excellente, le service est impeccable, ma conjointe a une allergie au oeuf, chaque resto/snack prenait le temps de bien nous servir. Absolument magique. Les chambres sont bien, et le décors est vraiment beau. Il y a des animaux en liberté partout. Flamand,lézard, singe... J'en passe.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 1686
Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCozumel International Airport
Distance to Airport37.51KM
Hotel Star Rating5