Iberostar Quetzal
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Iberostar Quetzal

Health Protected
#3 of 4-star Select Hotels in Playa del Carmen
Lote Hotelero Nº2, P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 102 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingSaunaSpaFitness RoomPublic ParkingFreeBarTennis CourtRestaurant
All Amenities
Surroundings
Airport: Cozumel International Airport
(37.5 km)
Landmarks: FIT&FUN Túcan-Quetzal
(130m)
Landmarks: PDC Kiteboarding School and Water Sports Center
(180m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Premium Double Room
3

Premium Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Double Premium Accessible Room
5

Double Premium Accessible Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Two-Bedroom Family Room
5

Two-Bedroom Family Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Room Last Room Available
3

Room Last Room Available

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Double Premium near Beach
5

Double Premium near Beach

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Premium Double Room
5

Premium Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Double Premium Tropical View
5

Double Premium Tropical View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Junior Suite Ocean Front Beach Access
3

Junior Suite Ocean Front Beach Access

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Double Premium near Pool
7

Double Premium near Pool

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Ocean Front Junior Suite
12

Ocean Front Junior Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Junior Suite
19

Junior Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Two Bedroom Ocean Front Penthouse Suite
1

Two Bedroom Ocean Front Penthouse Suite

2 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Guest Reviews(102)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Shisandao-X
December 30, 2022
這次在坎昆住了兩家五星級全包酒店,另一家是大名鼎鼎的Hotel Xcaret Mexico (下稱X)。相對於硬件設施、風景更勝一籌的X,我更推薦這家中國遊客不太熟悉的Iberostar Quetzal (下稱Q)。我們是聖誕節去的,Q酒店的價格不到X酒店的一半(當然X酒店包含了遊樂園門票,值不值自己算),離Xcaret水上樂園也不遠。 環境: Q是很有特色的一家酒店,如同生活在與動物和諧相處的亞馬遜叢林裏,孔雀悠閑地在房間旁、小路邊散步,運氣好還會飛到房間的陽台欄桿上讓你近距離觀察;有心人還能看到吼猴、巨龜、蜥蜴…怕動物的人也不用擔心會被突然驚嚇,除了鳥類基本是圍在固定區域的。 風景: Q酒店最大的自助餐廳在一個下沉式花園旁,一兩個人用餐選個靠近欄桿的位置用餐賞心悦目。X是花園,Q是叢林。 餐飲服務: Q酒店有種賓至如歸的感覺,服務員更開心隨和,酒水敞開了喝,自助餐新鮮花樣多、基本不用等位,平時不太有海鮮(據説是保護海洋),聖誕那天大龍蝦、生蠔暢吃,一點不帶吝嗇的。相比之下,X酒店的服務員都是一副拿人錢財替人消災的感覺,自助餐人不多也要等位,看着地方大其實吃喝花樣少。 活動: 海灘是開闊的沙灘,沒有聞到其他酒店評論的腥臭味。對我來説有海的話游泳池就是多餘的了,但是游泳池、海邊經常有酒店組織的搞氣氛活動,還有無限暢飲的雞尾酒。有降落傘、摩託艇各種收費項目。建議天氣晴朗的時候報名參加酒店的浮潛(五十幾刀),我看到了海龜和鰏鱝。
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Guest User
August 15, 2021
If I could give 0 I would. We left after one night. Was up-charged before we entered our room. Food and drinks at hotel was horrible. Pool was filthy. Beach was full of seaweed. After payer more than $3.5k I was refunded $647. I will unsubscribe- never use this service again- and hope to stop receiving emails from TRIP. By the way ……keep your coins
ARIEL
March 3, 2024
Hotel muy cuidado, ordenado, con muy buenas habitaciones y playa muy limpia
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Herbert
February 28, 2024
Beach is absolutely perfect, staff are amazing, property and rooms were very clean, more food choices than you can imagine.
Guest User
May 26, 2024
Estuvimos con Nestor que no solo nos enseñó a jugar tenis , nos peloteo , jugamos torneo , toda una excelente experiencia y nos motivo a venir día a día , y lo mejor que rescato más allá de su profesionalidad es , su persona , gracias Néstor , volveremos !!😄
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Guest User
May 23, 2024
Buenas tardes !!!estuve en el Iberostar Quetzal durante 14 días ,quería agradecer a todo el personal excelente atención y amabilidad !!!en especial a Almuneda !!!del Prestige siempre atenta a todo lo que necesitábamos muy presente en todo momento ,también a Jesica Jiménez también del Prestige que nos resolvió tema de habitaciones Gracias !!!y en la zona de playa a Emanuel y Javier todo el tiempo al tanto de lo que necesitábamos y a julio y yadira en el bar de la playa del Prestige Como siempre volveremos Gracias
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Guest User
May 23, 2024
Very nice! Jose is a good cook! Nice site. Good service. I recommend strongly. I came here with my mom and my baby. There is a lot of chairs around the pool and the sea water is blue like I never saw it. The cocktail are amazing. I suggest the miami vice and the margarita without salt. For those who like salty strong drinks, the martini is very good.
Guest User
May 23, 2024
Lo puedo describir como el mejor lugar para pasar un momento agradable confortable y muy ameno todo lo tiene este lugar excelente comida, los meseros chefs y todo el personal encargado de preparar lo hacen increíble la estancia y amabilidad su personal es muy agradable y atento. Deben visitar este lugar. Y estar en la naturaleza con diferentes animalitos que habitan ahí es muy bonito 🤩
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Guest User
May 24, 2024
Beyond the culinary delights, the resort offered an array of activities to keep guests entertained throughout their stay. Whether you’re looking to relax by the pool with a refreshing cocktail, participate in water sports, or indulge in a rejuvenating spa treatment, there was something for everyone. The entertainment team did an excellent job of organizing daily events and evening shows, ensuring there was never a dull moment.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 1 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 67
Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCozumel International Airport
Distance to Airport37.46KM
Hotel Star Rating4