Lote Hotelero Nº2, P.º Xaman - Ha, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
If I could give 0 I would.
We left after one night. Was up-charged before we entered our room. Food and drinks at hotel was horrible. Pool was filthy. Beach was full of seaweed. After payer more than $3.5k I was refunded $647.
I will unsubscribe- never use this service again- and hope to stop receiving emails from TRIP. By the way ……keep your coins
ARIEL
March 3, 2024
Hotel muy cuidado, ordenado, con muy buenas habitaciones y playa muy limpia
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Herbert
February 28, 2024
Beach is absolutely perfect, staff are amazing, property and rooms were very clean, more food choices than you can imagine.
Guest User
May 26, 2024
Estuvimos con Nestor que no solo nos enseñó a jugar tenis , nos peloteo , jugamos torneo , toda una excelente experiencia y nos motivo a venir día a día , y lo mejor que rescato más allá de su profesionalidad es , su persona , gracias Néstor , volveremos !!😄
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Guest User
May 23, 2024
Buenas tardes !!!estuve en el Iberostar Quetzal durante 14 días ,quería agradecer a todo el personal excelente atención y amabilidad !!!en especial a Almuneda !!!del Prestige siempre atenta a todo lo que necesitábamos muy presente en todo momento ,también a Jesica Jiménez también del Prestige que nos resolvió tema de habitaciones Gracias !!!y en la zona de playa a Emanuel y Javier todo el tiempo al tanto de lo que necesitábamos y a julio y yadira en el bar de la playa del Prestige Como siempre volveremos Gracias
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Guest User
May 23, 2024
Very nice! Jose is a good cook! Nice site. Good service. I recommend strongly. I came here with my mom and my baby. There is a lot of chairs around the pool and the sea water is blue like I never saw it. The cocktail are amazing. I suggest the miami vice and the margarita without salt. For those who like salty strong drinks, the martini is very good.
Guest User
May 23, 2024
Lo puedo describir como el mejor lugar para pasar un momento agradable confortable y muy ameno todo lo tiene este lugar excelente comida, los meseros chefs y todo el personal encargado de preparar lo hacen increíble la estancia y amabilidad su personal es muy agradable y atento. Deben visitar este lugar. Y estar en la naturaleza con diferentes animalitos que habitan ahí es muy bonito 🤩
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Guest User
May 24, 2024
Beyond the culinary delights, the resort offered an array of activities to keep guests entertained throughout their stay. Whether you’re looking to relax by the pool with a refreshing cocktail, participate in water sports, or indulge in a rejuvenating spa treatment, there was something for everyone. The entertainment team did an excellent job of organizing daily events and evening shows, ensuring there was never a dull moment.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 1 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
4.1/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Number of Rooms: 67
Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
SpaAdditional charge
Fitness Room
Public ParkingFree
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Kids' Club
Restaurant
Restaurant
No additional info available
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