Quest Sanctuary Lakes

Quest Sanctuary Lakes Reviews

Quest Sanctuary Lakes

9 Greg Norman Dr, Point Cook, Victoria, 3030, AustraliaView Hotel Details
Quest Sanctuary Lakes
Quest Sanctuary LakesQuest Sanctuary LakesQuest Sanctuary Lakes
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1 night

Quest Sanctuary Lakes Guest Reviews

4.1/5
Very Good
69 review
Verified reviews
Location4.1
Amenities4.2
Service4.1
Cleanliness4.1
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Positive reviews(7)
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Negative reviews(1)
AC
One Bedroom Apartment
Stayed in Jun 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jun 18, 2023
A place for rejuvenate and value for money. Location: we did not rent a car, but can go there from CBD by train (30 mins) and bus (10 mins). If you catch the 496 bus from Laventon, it takes a 8 mins walk to the hotel off the bus stop, If you take 497 from Williamslanding, it takes 18 minutes, but you can shop at the centre (Coles, Aldi, K-Mart and Chinese supermarket), eat at different restaurants, and have manicure or massage. Facilities: the unit is well equipped with cooking utensils, we cooked our breakfast. There is no buffet breakfast but a la carte menu at the country club. The country club has gym and swimming pool too. Nearby attraction: we went to Werribee zoom, Weribee Park, Werribee Mansion, Joseph's resturant. The zoo has a safari bus which is a great attraction. Staff: the staff is helpful. We requested a lake view room one day before. They helped us by calling the cleaner as our check in day is a public holiday. Much appreciated.
Response from Property: Dear AC,Thank you so much for lovely feedback!We would love to see you again.Kind Regards,QSL Team
Guest User
Studio
Stayed in Jan 2024
Family
10 review
3.0/5
Posted on Jan 9, 2024
It was very unpleasant and unpleasant because it couldn't be cleaned.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the feedback. I am sorry to hear that your was not as pleasant as you expected. We do apologise for your inconvenience.Kind regards,QSL Team
Guest User
One Bedroom Apartment
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 13, 2024
It is a bit far from the city center, but the service staff are very friendly
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Guest User
Two Bedrooms Apartment
Stayed in Dec 2023
Business travelers
40 review
1.0/5
Posted on Feb 17, 2024
Very inconvenient. Service: Poor Environment: General Hygiene: average Facilities: Poor
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review. We would like to sincerely apologize that your time here on the property was not ideal. The comfortability of our guests and the service we provide is most important. We hope that you can accept our apology and your concerns have been noted. We hope that we can restore your faith in us in future. Kind regards, The QSL Team
Guest User
Studio
Stayed in Oct 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The room is super big, with two floors, both with large kitchens
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for lovely feedback! We would love to see you again. Kind Regards, QSL Team
Guest User
One Bedroom Apartment
Stayed in Feb 2023
Family
32 review
5.0/5
Outstanding
Posted on Feb 19, 2023
In the West District of Melbourne, it is close to the golf course and has a beautiful environment. There are supermarkets, Huachao and hot pot restaurants Malatang nearby, which is very convenient. It's a 30-minute drive from the city and Aveyron Airport. It's the third time I've stayed here. The customer service is very good. After calling the toilet, it came to unlock it in ten minutes.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for the feedback! We are pleased to hear that our lovely staff could assist you with resolving any issues that occurred during your stay.We would love to see you again. Kind Regards, QSL Team