the Pavilion Shenzhen

the Pavilion Shenzhen Reviews

the Pavilion Shenzhen

No. 4002 Huaqiang North Road, Shenzhen, ChinaView Hotel Details
the Pavilion Shenzhen
the Pavilion Shenzhenthe Pavilion Shenzhenthe Pavilion Shenzhen
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the Pavilion Shenzhen Guest Reviews

4.6/5
Very Good
2130 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(2130)
Positive reviews(2064)
Reviews with photos/video(243)
Easy to get around(183)
Friendly front desk staff(138)
Classy environment(134)
Close to metro(66)
Perfect for business trips(39)
Convenient parking(34)
Great swimming pool(29)
Stayed multiple times(27)
Negative reviews(66)
Dr sadi vural
Standard Double Room
Stayed in May 2024
Business travelers
4 review
1.2/5
Posted on May 24, 2024
Hotel is too old. And people are not friendly. I was surprised to see old dirty rooms. I tried to cancel hotel immediately after seeing the room but reception said i couldnt cancel due to ctrip policy. However i had similar conditions and i did cancellation for other hotels. Hotel has pool and sauna but sauna was cold. Pool was noisy with people and it was so much bright. Gym machines were old. I dont recommend here. Do not get deceived by pictures. There are much much better hotels nearby this area in half price. This hotel was over 80usd. Please do not waste your time and money in this hotel
Response from Property: Dear guests, thank you for choosing The Pavilion hotel. With 23 years of history, the hotel has maintained a warm and elegant style, offering genuine quality service to ensure a sincere, comfortable, and thoughtful stay experience for every guest,which won the majority of customers love. While the hotel may not align with your expected style, we are committed to providing superior service and humanistic care if you need. We look forward to your next visit.
DAVE from SA
Superior Double Room
Stayed in Apr 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Hotel is very conveniently located next to Huaqiang Bei electronics market. Hotel, although oldish has maintained a very good standard and very well priced. I will definitely stay there again.
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement,and we look forward to your next visit !
Asteger
Superior Double Room
Stayed in Mar 2024
Family
8 review
3.5/5
Posted on Apr 7, 2024
Have visited many times for work, and this time with family. The Pavilion strives toward first-class standards and isn't too far off, but the room design and room interiors are dated. (90s-ish?) In need of a renovation.
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. Thank you again for the suggestions. We hope you could support us as always and see our changes and improvements. Thank you!
Travel with Jacques
Superior Double Room
Stayed in Mar 2024
Solo travelers
19 review
3.2/5
Posted on Apr 8, 2024
During my stay at this old hotel last week, I discovered a hidden gem in terms of value and location. Despite its age, the hotel's prime location makes it a worthwhile choice for budget-conscious travelers looking to explore the area. While the hotel may not offer the most modern amenities, it provides a decent experience for the price point. I found my stay to be a unique experience that I would recommend trying out at least once. However, I personally wouldn't choose to stay here again due to the dated facilities. For those seeking affordability and a central location, this hotel could be a suitable option for a one-time visit on your travel itinerary.
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. We look forward to your next visit. Best wishes, Pavilion Hotel.
Thacker
Standard Double Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Its a nice old style hotel. Great swimming pool and fitness area. I played tennis there with an instructor. The breakfast is quite good also.
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement,and we look forward to your next visit !
Guest User
Superior Twin Room
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Jan 15, 2024
The staff are attentive and quick to response, handling inquiries with patience and friendly attitude. The hotel itself
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
Raymond
Standard Double Room
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 29, 2024
Good service,location is good and the price is right
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
Marc Phoenix
Standard Double Room
Stayed in Oct 2022
Solo travelers
13 review
4.5/5
Great
Posted on Oct 30, 2022
Check-in was smooth, with a free upgrade. Hotel is older, but clean with nice decorations. Room was decent and comfortable, although there's no individual climate control due to the age of the building. Staff is friendly. My only complaint is that they couldn't provide a place for me to charge my e-bike, even for a short time. I even found a spot in the parking garage, but they made me move it outside, across the street. It then took me over an hour, and 50¥, to find a suitable place. Not the most relaxing way to start my staycation.
6/9
Response from Property: Dear valued guest, Your visit and comments are our highest honor.As for the problems you mentioned, we have fed back to relevant departments for follow-up. Thank you again for the suggestions. We hope you could support us as always and see our changes and improvements. Thank you!
Freeryzhov
Superior Double Room
Stayed in Apr 2023
Solo travelers
42 review
4.5/5
Great
Posted on Jun 7, 2023
The hotel isn't new, some things look tired. But the service was nice and the price not that high
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit.Best wishes, Pavilion Hotel.
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Reception staff is very helpful
Response from Property: Dear valued guest, thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
Nevenna
Superior Double Room
Stayed in Jul 2022
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 10, 2022
Awesome location and a very nice hotel. The room was old fashioned and clean and I liked the huge window and the tidiness. The breakfast was nice as well. You have both western and Chinese food of plenty, and it was delicious. The location is right on huaqqang north, and it’s a great spot to move around from in Shenzhen! The metro station is right in front of the hotel. Thank you very much for your hospitality ❤️
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit.Best wishes, Pavilion Hotel.
Farhad
Superior Double Room
Stayed in Oct 2022
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 6, 2022
Welcoming and very supportive staff. Good was good . House keeping and others services were very good .
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement,and we look forward to your next visit !
Vikas
Superior Twin Room
Stayed in Sep 2023
Business travelers
39 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Location is simply the best
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement,and we look forward to your next visit !
Kakak
Standard Double Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Good breakfast
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. We will do better with your encouragement,and we look forward to your next visit !
Fabrice Florent
Superior Double Room
Stayed in Oct 2021
Friends
35 review
3.2/5
Posted on Feb 12, 2022
Very decent but quite old fashioned. Be ready for a trip back to the 70's
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit.Best wishes, Pavilion Hotel.