Pothgul Mawatha, Polonnaruwa, North Central Province, 51000, Sri LankaView Hotel Details
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Ekho Lake House Guest Reviews
4.5/5
Great
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(50)
Positive reviews(44)
Reviews with photos/video(11)
Negative reviews(1)
RM55
Deluxe Room
Stayed in 3. 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on 2.4.2023
Excellent location, great service, and delicious food in this hotel!
Ana Mara Ambrosio
Superior Room
Stayed in 4. 2023
Travel with friends
2 review
3.5/5
Posted on 7.7.2023
The hotel has everything to be great but staff is not yet trained to deal with client.
I had in this place the worst experience ever from the time I’ve arrived in the hotel.
The receptionist was rude to me, we had to escalate the situation and then manager come to solve it but it totally messed our night with the reception misunderstanding.
Benyumi
Premier Lake View Room
Stayed in 2. 2024
Family
35 review
5.0/5
Outstanding
Posted on 22.2.2024
This hotel is not well-known among Chinese tourists. I saw it by chance, and it turned out to be the most surprising hotel in the entire Sri Lanka trip! It is really small and exquisite, and all the layouts are very stylish. It is worthy of being the hotel where the Queen of England once stayed. Without mentioning other places, just one small detail, the hotel is by the lake, there are many wild animals such as monkeys and squirrels, but there is really no mosquito. It is extremely pleasant to sit by the lake and watch the sunset. From this detail, it can be seen that the hotel management has really worked hard~ The only thing is that the hotel wifi needs to be logged in again after a long time of non-use, which is a bit troublesome, but the speed is good~
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Anonymous User
Premier Lake View Room
Stayed in 1. 2024
Other
8 review
5.0/5
Outstanding
Posted on 22.1.2024
Very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good,
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Paradise647022
Stayed in 10. 2024
Travel with friends
5.0/5
Outstanding
Posted on 17.10.2024
This was our 3rd visit to this enchanting place, and we were once again struck by the quality of the service ,the beauty of the surroundings and the tranquility. The ancient Sites are in close proximity making it an ideal place to stay to visit the ancient capital
Response from Property: Dear guest, Thank you for sharing your experience at our historic lakeside Rest House. We are delighted to hear that you enjoyed your stay and found our establishment to be beautifully restored and maintained. It's wonderful to know that you appreciated the serene location by Polonnaruwa's wewa and that you found our rooms to be well-appointed and comfortable. We take pride in providing a high standard of service, and we're thrilled that our team was able to make your stay enjoyable with their friendly and efficient hospitality. We're glad you enjoyed the dining experience in our gorgeous dining room with stunning lake views. It's fantastic to hear that you savored the delicious dinner options and found our menu to offer a variety of choices. We're also pleased that you had the opportunity to relax and enjoy a drink from the bar either in the lounge area or on your private terrace. Our proximity to the ancient sites and the museum makes exploring the area convenient for our guests, and we're glad you found it convenient for your visits. Thank you for considering our establishment exceptionally agreeable and beautiful. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards, Nuwan Wijerathne GENERAL MANAGER EKHO LAKE HOUSE POLONNARUWA
KayKayaroundtheworld
Stayed in 10. 2024
Family
5.0/5
Outstanding
Posted on 3.10.2024
My sister and I stayed at EKHO Lake House for two nights and were blown away by the tranquillity and peaceful atmosphere. The hotel’s rich history, especially the Royal Suite, added a unique charm. We spent a lot of time at the hotel, simply because the view was so beautiful and relaxing. We enjoyed a calming Ayurvedic massage in our room, which the hotel kindly arranged through a third party. The manager was also incredibly helpful, organizing a tuk-tuk tour of the ancient city, which allowed us to see many fascinating historical sites. The hotel's location is perfect and right at the heart of these sites The food was a nice mix of Asian and Western dishes, all fresh and delicious. The service was exceptional, especially from Arun, who made our stay even more enjoyable. His hospitality was outstanding and his cocktail-making skills are not to be missed! Particularly his Piña Colada! The pool and restaurant quickly became our favorite spots to unwind, especially with the wildlife around. I regularly spotted eagles, pelicans, beautiful butterflies, chipmunks and even an occasional toque macaque. If you are looking for a serene escape with great service and a convenient location, I highly recommend EKHO Lake House!
6/8
Response from Property: Dear Guest, Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that you enjoyed your stay at our small boutique hotel with its stunning views over the ancient lake and its convenient location near the UNESCO Ancient City of Polonnaruwa. It sounds like you had some amazing wildlife sightings from the hotel! We're delighted that you found the restaurant to be excellent, with a variety of meal choices that impressed you during your three-night stay. We're sorry to hear about the issue with your room not being cleaned throughout your stay. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will address this promptly to ensure it does not happen again. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another delightful stay in the future. Best Regards, Nuwan Wijerathne General Manager EKHO LAKEHOUSE POLONNARUWA
537kaushalyaw
Stayed in 9. 2024
Couples
5.0/5
Outstanding
Posted on 19.9.2024
We had one of the best hotel experiences at EKHO Lake House Polonnaruwa. The location was stunning with mesmerising view of Prakrama Samudraya resovoir and scenic sunsets. The ambiance of the hotel is so relaxing and the rooms were comfortable and well maintained. We felt like home with the kind and helpful hotel staff and special thanks should be given to Mr. Arun. The food was delicious with great presentation and variety. Polonnaruwa ancient city was at walking distance to the hotel and we had relaxing strolls to the archeological sites with ease. I yearn to visit this place again with my family. We highly recommend this place to both local and foriegn tourists.
Response from Property: Dear Sir / Madam, We’re so happy to hear that you had a great experience at EKHO Lake House, Your review made our day. Our whole team works very hard to keep our guests happy. But we can only do it, thanks to amazing guests like you. Our team will be happy to hear that their hard work has paid off. Thanks again, and we hope to serve you again soon. Warm Regards, EKHO Hotels Management Team
Suvini D
Stayed in 8. 2024
Couples
5.0/5
Outstanding
Posted on 4.8.2024
Our stay at EKHO Lake House Polonnaruwa was nothing short of magical. The serene lake views and lush surroundings provided the perfect backdrop for relaxation. The staff were incredibly attentive and made sure all our needs were met. Highly recommended!
Response from Property: Dear Guest, Thank you so much for your lovely review! We’re thrilled to hear that your stay at EKHO Lake House Polonnaruwa was magical and that you enjoyed the serene lake views and lush surroundings. It’s wonderful to know that our staff's attentiveness helped make your experience special. We truly appreciate your high recommendation and look forward to welcoming you back for another tranquil escape! Best regards, Nuwan Wijerathne EKHO LAKE HOUSE
Debby J
Stayed in 7. 2024
Family
5.0/5
Outstanding
Posted on 30.7.2024
Great hotel with a great view on the lake (even from the small pool). Rooms luxurious and spacious. Location couldn’t be better for visiting Polonnaruwa, almost next to the museum entrance. Meals very well, nice staff. Loved this place. Highly recommended if you are looking for a luxurious place.
Response from Property: Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the luxurious and spacious rooms, as well as the great view of the lake from both the rooms and the pool. It’s fantastic to know that our location was ideal for exploring Polonnaruwa and that our meals and staff met your expectations. Your recommendation means a lot to us, and we’re thrilled that you loved your stay. We look forward to welcoming you back for another luxurious experience! Best regards, Nuwan Wijerathne EKHO LAKE HOUSE
735maheshe
Stayed in 7. 2024
Travel with friends
5.0/5
Outstanding
Posted on 29.7.2024
We wished that we stayed a couple more days .The Hotel is on a beautiful Manmade ancient lake bund overlooking a sea of freashwater and mountains on the background ! Rooms are well furbished .Toilets were super clean . The Restaurant had an awesome 180 degree view on the lake and the food was also amazing ! They cook some great Fushion food ! The Staff were super helpful and attentive to all details . Would stay there if we go that way again for sure !
Response from Property: Dear Guest, Thank you so much for your fantastic review! We’re thrilled to hear that you had such a great experience and that you enjoyed the beautiful setting by the manmade ancient lake, as well as the fresh and scenic views. It’s wonderful to know that you appreciated the well-furnished rooms, the cleanliness, and the amazing 180-degree lake view from our restaurant. We’re also glad you enjoyed our fusion cuisine! Our team strives to provide attentive and helpful service, so we’re pleased to hear that they made a positive impact on your stay. We would love to welcome you back and hope you’ll have the chance to stay a bit longer next time! Warm regards, Nuwan Wijerathne EKHO LAKE HOUSE
Guest User
Stayed in 11. 2024
Other
5.0/5
Outstanding
Posted on 25.11.2024
Great location - on the lake with great views of the wildlife Amazing staff - very kind and attentive Good food - more expensive than other options but worth it Room was lovely A few different communal areas for chilling / relaxing - maybe could do with some sun loungers
Guest User
Stayed in 11. 2024
Other
5.0/5
Outstanding
Posted on 20.11.2024
Highly recommend this property. The staff is highly attentive and the food is exceptional. We were able to taste both continental and Sri Lankan food which were both delicious. The property is extremely well maintained and the rooms are very clean.
Guest User
Stayed in 11. 2024
Other
5.0/5
Outstanding
Posted on 11.11.2024
The hotel is situated in a scenic location. The staff are very friendly, and the food is excellent, prepared to suit your own taste. The cocktails are exceptionally tasty. This is the perfect place to stay if you are visiting Polonnaruwa, as it is located very close to the ancient ruins. An excellent stay overall.
Heshani A
Stayed in 9. 2024
Couples
5.0/5
Outstanding
Posted on 19.9.2024
We loved everything about the Ekho Lake House. We stayed in the Royal Suite which was so worth it! It came with a private garden area and a hot tub. The lake views were so beautiful and relaxing. Also, we really enjoyed the food at the restaurant. If you want to try authentic Sri Lankan food, you should get the Rice and Curry dish. The live music during dinner was a plus. The staff was so friendly and the service was superb. Don't miss out on the sunset boat tour. We got to see some breath taking views! Overall, the best hotel we stayed at in Sri Lanka. Can't wait to come back!.
Response from Property: Dear Guest, Thank you for your delightful review! We're thrilled to hear that you found our location lovely and our Eramudu room exceptionally clean. It's fantastic to be considered the best place in Polonnaruwa, and we're glad you enjoyed the luxury and tasteful design of our property. Our staff is dedicated to providing excellent service with smiles, and we're pleased to hear they went the extra mile to make your stay comfortable. Your appreciation for our culinary offerings is truly rewarding. We take pride in offering some of the best choices with unbelievable presentation and mouth-watering taste. Thank you for choosing us, and we look forward to welcoming you back for another exceptional stay. Warm regards, Nuwan Wijerathne
Guest User
Stayed in 9. 2024
Couples
5.0/5
Outstanding
Posted on 17.9.2024
I had an incredible stay at EKHO Lake House Polonnaruwa! The property is breathtaking, with beautiful views of the lake and a serene atmosphere that made our stay unforgettable. A special mention goes to Mr. Nuwan, the manager, and his fantastic team, who went above and beyond to make sure every detail was perfect. Their warm hospitality, attention to detail, and personalized service truly made us feel at home. From the delicious food to the well-maintained facilities, everything exceeded our expectations. Highly recommend this place to anyone looking for a peaceful and luxurious escape. We can’t wait to return!